Customer Reviews for A1 301 North Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 301 North Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

richard R. on

Rating:

tried renting from another location and thier equipment was not usable and ended up having to pay anyhow as place closed right after I left

Andrew F. on

Rating:

Customer did not leave a comment.

andy F. on

Rating:

Customer did not leave a comment.

Christopher J. on

Rating:

Customer did not leave a comment.

Robert T. on

Rating:

Customer did not leave a comment.

Joshua M. on

Rating:

The absolutely worst experience at this location. It was chaos from the minute that we got there till we left only one person working no one to help out with the trailers or the trucks. Checked in through the mobile app which was nice and convenient however whenever we checked out we had major issues from this location because she gave us the wrong contract number and said that I had a wrong destination charge which the drop off location was able to help me out with that issue. Since I had the wrong contract number I was in the system as somebody else and it created confusion when I drop the trailer off. I would not recommend going to this location. I would drive 10 to 20 miles out of my way Just so I did not have to use this location again. I do not recommend this place.

MIKE M. on

Rating:

Customer did not leave a comment.

Jaylen S. on

Rating:

I booked a unit that was listed on the website; later, I received a call saying they didn’t even have anything and they weren’t sure why I was able to book. I still was charged the reservation fee

Fernanda C. on

Rating:

I ended up cancelling my reservation and had a tough time getting a hold of them. Once I was able to they were thorough with their answers and very polite about the whole mix up.

JAMES P. on

Rating:

Customer did not leave a comment.

GLENN B. on

Rating:

Customer did not leave a comment.

brenda B. on

Rating:

Customer did not leave a comment.

Emerson C. on

Rating:

Customer did not leave a comment.

Gregory S. on

Rating:

Customer did not leave a comment.

Marcus K. on

Rating:

The customer service representative who work with me was excellent. She was extremely accommodating. She made extra effort’s beyond what was expected or required to make me a satisfied customer. I would eagerly recommend this location to any and all of my friends.

Kelly B. on

Rating:

Customer did not leave a comment.

Anthony W. on

Rating:

My entire experience was terrible. My reservation was messed up several times. Pick up was at a specific time and I wasn't able to get into the truck UNTIL hours after pick up. I was paying movers and had to pay extra for a problem on this company's end. Orginially, I had a reservation with Penske and when visiting U-haul to pick up extra moving supplies, one of the employees said they could match the price and offer a storage unit at a good rate. I immediately changed my reservation and there was problems from there. If you guys are able to pull up a call log, you will see how many times I had to call and sit ON the phone... I even drove to multiple locations for help. The entire experience was terrible and I'd never refer this company and/or location to anyone else. Some of the employees were beyond rude on the phone.

Paul S. on

Rating:

Customer did not leave a comment.

tod S. on

Rating:

Customer did not leave a comment.

Daniel P. on

Rating:

Easy to find. Easy to drop equipment off. Friendly girl at the desk asked a couple questions to understand what I needed to do, then directed me to a back lot to drop the trailer. She had my receipt/paperwork ready for me when I got back from doing that. Smooth.

Norman G. on

Rating:

The truck bed was a bit dirty but we used it to haul bulk household trash items and then swept it out. The clerk was super friendly and was very helpful!

Maggie G. on

Rating:

Customer did not leave a comment.

Belinda M. on

Rating:

Easy drop off

ADRIANNE B. on

Rating:

Customer did not leave a comment.

Summer P. on

Rating:

Gave me the wrong size tow dolly (too small) for my vehicle. Caused a blowout which led to two roadside assistance claims and an accident claim. Damage to my vehicle and furniture.

joel william D. on

Rating:

Customer did not leave a comment.

David W. on

Rating:

Customer did not leave a comment.

Alison H. on

Rating:

Customer did not leave a comment.

Ora K. on

Rating:

Customer did not leave a comment.

Herbert R. on

Rating:

No complaints

Gary D. on

Rating:

I attached the trailer to my truck but needed the lighting converter to change my round socket to UHaul's 4 pin plug. This location did not have a converter for sale. So, I unhooked the trailer, drove to the nearest auto parts store, bought the converter, then back to the UHaul location and reattached the trailer. There was only one employee and both times I had to wait for another customer to complete their paperwork. What should have been a 20 minute transaction turned into a 90 minute ordeal.

Mark C. on

Rating:

The two available trailers that they had were blocked in by other trailers and there wasn't anyone to assist with moving them or hooking up the one I got. The young lady that inspected the trailer and lighting was very nice but was unable to assist otherwise.

Michelle J. on

Rating:

Customer did not leave a comment.

Paige S. on

Rating:

We weren’t able to use the storage facility because they didn’t have the the storage space that I wanted available. Also the have a different policy than what’s going on on this website.

Stephanie N. on

Rating:

Thanks so much!

Casey C. on

Rating:

I did not do this I do not know what this is, I have been calling for three days to try to get my money back but I refuse to get charged for something I know nothing about sorry!