Customer did not leave a comment.Antonio L.
Customer Reviews for A1 Mini Storage Of Conyers
(U-Haul Neighborhood Dealer)
Conyers, GA 30013
Services at this Location:
- Mon–Tue9 am–4:30 pm
- Wednesday9 am–12:30 pm
- Thur–Fri9 am–4:30 pm
- Saturday9 am–4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul leak's horribly and ruined boxes and items!Jennifer D.
Customer did not leave a comment.Gennie H.
Easy drop offGregory F.
Can give with full gaaMARISANKAR P.
Customer did not leave a comment.Cody B.
Roger was helpful and understanding, thanks!Jason R.
Customer did not leave a comment.Jackie B.
Customer did not leave a comment.Semina B.
Keep doing what you're doing. Customer service was outstandingJeffrey W.
Customer did not leave a comment.KWADWO G.
Mobile check in was horribleTONY S.
Customer did not leave a comment.Robert P.
The back of the truck smelled like weed quite a bit. I had to spray febreeze quite a bit just to put my stuff in it so it wouldn't smell either. Febreeze only lasts so long with that kind of stuff. I would still rent there again but that is something that needs to improve.Monica E.
Make sure the truck is cleaned.Kathye M.
Have no complaintsWillie B.
Customer did not leave a comment.Rick A.
Had an excellent experience. Service was top notchDiana G.
Thank you for the wonderful service!!!!LaNetta W.
GREAT AND EASY!Tiffany M.
None at this timeKARL M.
Customer did not leave a comment.LARECIE S.
The facility needs to be cleaned up , to help with its image. The street view is terrible. This location didn't have any of the items that we requested, so we had to go to the Dogwood location . Next time , I'll either rent from the UHaul Dogwood location or an entirely different company.Ann S.
There were no boxes or dolly available which is why it's only 4 stars.MARK R.
Customer did not leave a comment.Gabriel M.
Roger extended exemplary customer services. He was thorough and explained questioned and concerned that I had in such a professional manner.Pamela K.
Customer did not leave a comment.Todd R.
Customer did not leave a comment.Fielding C.
They have cats laying around in the checking area. Completely disgusting and the owners were smoking outside when you pull up. I am so glad I didn't get sick because this would've been a letter to corporate. However this is obviously common behavior and you are probably already aware. The truck had greasy seats and dash. I got the job done and the truck needs transmission maintenance.Maya A.
Very professional and I would use them again!Marlon C.
Customer did not leave a comment.Tameka R.
Customer did not leave a comment.Lonnie S.
Customer did not leave a comment.Pedro G.
First, the brakes need to be checked. Second I felt like they did not village me right. The weekends are 99 cents a mile. The week days are 79 cents a mile . I had the truck for I think 11 days and 207 miles so it adds up. They billed me 99 cents a mile for all of the time I rented it which I thought was unfair . Please check it. ThankyouLisa M.
Customer did not leave a comment.Eric P.
Customer did not leave a comment.Jesus J.
The guy at the front desk was nice but the place is not the best. There are cats that great you at the door so if allergic this isn't the place for you or just don't like animals. The truck where do I start - the gas needle was incorrect (significantly much less than what was shown to me on the paper, the truck has this old unkept smell and there were a few spider webs inside. I think sharingâ€¦please check the mileage and gas before you drive off is a very important piece to share with all customers. I took an L on the gas b/c by the time I noticed it I was n the truck and up the road by 5 mins. I will not use this location again.Maresha S.
Customer did not leave a comment.Andrew B.
Customer did not leave a comment.Torrie P.
slow them down as they shove you out the door very confusing on delivery time, no one told me i had set time to drop off they did say day, and your sneaky small print can really read.... wasn't made clear that i could drop off.Craig D.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.bernette F.
Just continue the great job you are doing.JENNIFER Y.
Customer did not leave a comment.Jerrod K.
Customer did not leave a comment.Andrea S.
I cannot answer about personnel because I used after hours drop off. The area was set up very well. I had no problem knowing where to park and drop the key off.Jonathan B.
Customer did not leave a comment.FRANCINE J.
Customer did not leave a comment.Apriel J.
They need a new debit card machine. It malfunctions sometimes.Micah W.
Customer did not leave a comment.DEMETRIS D.
Smooth easy rental, everything went as expected.Sally S.
Very nice person They are on point .listens well I just love that place and the manager is great I would tell and am going to tell everyone that's the place to go...JENNIFER Y.
Very friendly and knowledgeable personnelAndrew B.
Outstanding service. Was assisted in the whole setup and the employee was very helpful.MARK G.
Customer did not leave a comment.Chad M.
Roger is a good guy.PHILLIP A.
The truck was not exactly clean but it really didn't matter. There were a lot of dents, scratches, and other damage to the truck.CHARLES D.
Customer did not leave a comment.NIKOLEE S.
Customer did not leave a comment.Judith K.
Truck mirrors would not stay in place,Lock on rear of truck would not work. Reeked of cigarette smoke.Mike M.
The truck was filthy! It smelled like animals and had dirt, twigs and bugs in it! I had to use Clorax wipes in it. It needs a good cleaning!! The gas tank was not full yet I was asked to return it full... I was told I would get a credit but I did not.Saudia M.
Customer did not leave a comment.Melissa M.
Customer did not leave a comment.CHARITY R.
Customer did not leave a comment.Steve R.
Customer did not leave a comment.TIMOTHY M.
I rented the van for 24 hrs. I am being charged for 5 days. I have call and only got a answering service and no reply back. So you tell me how you can improve you service. So if the van is sitting there on your property with the keys in the Return box you tell me what you can do to improve! You can start by refunding my $$$!Gentry J.
The procedure was fairly simple and straightforward. The truck was clean and worked well. And the manager upon return was pleasant, polite and cuteVincent C.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.Carlos A.
Customer did not leave a comment.Osmin C.
Customer did not leave a comment.Edna C.
This was a great location to rent from. The staff was professional.William J.
the sweetest, kindest, and most wonderful experiance i have EVER had. He keeps me coming back i always rent the biggest truck :)Briana R.
Customer did not leave a comment.Andrea B.
Customer did not leave a comment.Monte M.
The employee at the reception desk was polite and very helpful, however when moving I did not specify a drop off location and needed to verify location drop off with the location I originally contracted with and be helped and guided to change the location so that I can have the equipment on time on the date scheduled and if any pay any additional mileage. I got ahold of them and explained what I was going through and wanted to see what the steps are and if they can help me as a customer to make these changes. A man who identified himself as the property manager was very rude and pushed me off as if he didn't have the time to provide good customer service so i asked for Breanna the rep who assisted initially and he said no that he is the property manager and I advised that I would be making sure to call customer service to let him know of his Customer service and he got upset and called me a â€œLittle Bitchâ€. I have been a customer of uhaul and have purchased hitches , rented storage and trailers to be treated in that manner was appalling. I came to the Oakwood Georgia Uhaul and they were very nice to assist me with this matter. I was rented to small storage and they came back and said they didn't have it and ended up giving me a larger one here and stated they would give me two free months and today I see I have to pay a $105.90 with insurance . I wanted to see if they can lower it since my original quote was for two smaller units and was contracted $59.95. and insurance separate It wasn't in my budget to pay more. Although, I appreciate the assistance here at this location they may want to offer to assist especially now that we are going through this crisis. Thank you again for your service Lizet ZepedaLizet Z.
Very polite vehicle Was ready to go dead on 9 amgreg S.
Customer did not leave a comment.Vathia S.
Great Location with a large variety of supplies. its a one stop shop i got boxes tape and a truck. i even went ahead and bought a hitch to tow my motorcycle behind my car. Jon and Briana are very friendly!Jonathan B.
Jon is an immaculate representative. He was placid, polite, and friendly. Thanks for great customer service.Miesha S.
Nothing. I appreciate the help and smooth process.bradrick C.
Customer did not leave a comment.edward F.
The rental was easy and hassle freeAntoinette M.
Customer did not leave a comment.Teresa C.
Customer did not leave a comment.ROY J.
Restroom was appreciated, but a little on the dirty side. That fellow that helped me with the rental Was very professional.joseph F.
I was incorrectly charged and was left to deal with the aftermath instead of the business resolving their mistake. I was also accused of stealing the uhaul because the staff at the drop off location had failed to check in the truck. After informing uhaul the truck had been returned I was billed over $300. I am very unhappy with the service.Tashawna B.
The attitude of one the employee was not satisfactory.Oswald F.
The property manager was rude when I came into the facility at 5pm trying to see how to work the mobile app. He told me it was after 5pm and that they are closing.. Then he charged me a $25 cleaning fee which we brought the truck back clean. He lied and said we had two empty water bottles in the back of the truck and a piece of paper. Very rude!!Tonyette J.
Customer did not leave a comment.Larry M.
The guy at this Uhaul had us going to another location after he claimed he did not have my reservation after he never looking it up. After traveling to another location where he told us to go, they didn't have my reservation but as soon as the lady called him, before she could get 3 words in he told her he had the reservation. We went back over there to top it off the truck wouldn't start...Now mind you I had people that I hired to help with the move that I had to pay. And by the way the pick up was 7:30am but the location doesn't open till 9am and there was no access to get the key at 7:30am..Very disappointedCamille C.
Customer did not leave a comment.ladarian L.
Customer did not leave a comment.Dana B.
Service was goodSharron V.
Customer did not leave a comment.Joseph H.
No improvement necessary, service at this location was very efficient and friendly.TONY P.
very rude on return !stacy H.
The people gave me the best service i ever had from u haul .you need to close down the people self storage on salem rd.they are never there until late afternoon,people were coming to rent something but there wa s no one there i tried for two days to get a truck because no one had the size i wanted but him he had at least 10 trucks on the lot he.call me up and told me to come back on saturday.i went there he never showed up. this address is answer the phone for 2days3613 salem rd. 6783423339 he neverDorothy G.