The truck was filthy! It smelled like animals and had dirt, twigs and bugs in it! I had to use Clorax wipes in it. It needs a good cleaning!! The gas tank was not full yet I was asked to return it full... I was told I would get a credit but I did not.Saudia M.
Moving Truck Rental in Conyers, GA at A1 Mini Storage Of Conyers
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Conyers, GA 30013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I rented the van for 24 hrs. I am being charged for 5 days. I have call and only got a answering service and no reply back. So you tell me how you can improve you service. So if the van is sitting there on your property with the keys in the Return box you tell me what you can do to improve! You can start by refunding my $$$!Gentry J.
The procedure was fairly simple and straightforward. The truck was clean and worked well. And the manager upon return was pleasant, polite and cuteVincent C.
This was a great location to rent from. The staff was professional.William J.
the sweetest, kindest, and most wonderful experiance i have EVER had. He keeps me coming back i always rent the biggest truck :)Briana R.
The employee at the reception desk was polite and very helpful, however when moving I did not specify a drop off location and needed to verify location drop off with the location I originally contracted with and be helped and guided to change the location so that I can have the equipment on time on the date scheduled and if any pay any additional mileage. I got ahold of them and explained what I was going through and wanted to see what the steps are and if they can help me as a customer to make these changes. A man who identified himself as the property manager was very rude and pushed me off as if he didn't have the time to provide good customer service so i asked for Breanna the rep who assisted initially and he said no that he is the property manager and I advised that I would be making sure to call customer service to let him know of his Customer service and he got upset and called me a â€œLittle Bitchâ€. I have been a customer of uhaul and have purchased hitches , rented storage and trailers to be treated in that manner was appalling. I came to the Oakwood Georgia Uhaul and they were very nice to assist me with this matter. I was rented to small storage and they came back and said they didn't have it and ended up giving me a larger one here and stated they would give me two free months and today I see I have to pay a $105.90 with insurance . I wanted to see if they can lower it since my original quote was for two smaller units and was contracted $59.95. and insurance separate It wasn't in my budget to pay more. Although, I appreciate the assistance here at this location they may want to offer to assist especially now that we are going through this crisis. Thank you again for your service Lizet ZepedaLizet Z.
Very polite vehicle Was ready to go dead on 9 amgreg S.
Great Location with a large variety of supplies. its a one stop shop i got boxes tape and a truck. i even went ahead and bought a hitch to tow my motorcycle behind my car. Jon and Briana are very friendly!Jonathan B.
Jon is an immaculate representative. He was placid, polite, and friendly. Thanks for great customer service.Miesha S.
Nothing. I appreciate the help and smooth process.bradrick C.
The rental was easy and hassle freeAntoinette M.
Restroom was appreciated, but a little on the dirty side. That fellow that helped me with the rental Was very professional.joseph F.
I was incorrectly charged and was left to deal with the aftermath instead of the business resolving their mistake. I was also accused of stealing the uhaul because the staff at the drop off location had failed to check in the truck. After informing uhaul the truck had been returned I was billed over $300. I am very unhappy with the service.Tashawna B.
The attitude of one the employee was not satisfactory.Oswald F.
The property manager was rude when I came into the facility at 5pm trying to see how to work the mobile app. He told me it was after 5pm and that they are closing.. Then he charged me a $25 cleaning fee which we brought the truck back clean. He lied and said we had two empty water bottles in the back of the truck and a piece of paper. Very rude!!Tonyette J.
The guy at this Uhaul had us going to another location after he claimed he did not have my reservation after he never looking it up. After traveling to another location where he told us to go, they didn't have my reservation but as soon as the lady called him, before she could get 3 words in he told her he had the reservation. We went back over there to top it off the truck wouldn't start...Now mind you I had people that I hired to help with the move that I had to pay. And by the way the pick up was 7:30am but the location doesn't open till 9am and there was no access to get the key at 7:30am..Very disappointedCamille C.
Service was goodSharron V.
No improvement necessary, service at this location was very efficient and friendly.TONY P.
very rude on return !stacy H.
The people gave me the best service i ever had from u haul .you need to close down the people self storage on salem rd.they are never there until late afternoon,people were coming to rent something but there wa s no one there i tried for two days to get a truck because no one had the size i wanted but him he had at least 10 trucks on the lot he.call me up and told me to come back on saturday.i went there he never showed up. this address is answer the phone for 2days3613 salem rd. 6783423339 he neverDorothy G.
I was excited to see that they finally got a van! It was great to grab a couple things to bring to my storage, but not as expensive as their small truck I had when I moved in. Staff was great! Highly recommend!Briana R.
John was amazing!!! Very pleasant and accommodating. He made our move easy and was extremely helpful with informing us of things we needed to know. Great person and location to rent from!Corey W.
Truck cab was dirty. Back of the truck was full of cement and cement dust. Worst U-Haul experience ever. Either U-Haul sucks a$$ nowadays as a whole, or they don't hold their franchisees accountable. U-Haul used to be the first choice in rentals. Not anymore.Glenn L.