Customer Reviews for A1 Mini Storage Tucker
(U-Haul Neighborhood Dealer)

336 reviews

6274 Hwy 29   Tucker, GA 30084
(Off Of Jimmy Carter Blvd)

(770) 491-3072

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1:30 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 491-3072

6274 Hwy 29
Tucker, GA 30084
(Off Of Jimmy Carter Blvd)

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1:30 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Initial reservation was never accepted. Also you should be able to reserve a van for pick up and drop off in different places.

Katie P 
Rating:
5.0

Keeep up the good work.

ARTHUR C 
Rating:
5.0

Customer did not leave a comment.

Terry R 
Rating:
5.0

Again lower prices :-(

MICHAEL S 
Rating:
4.0

Customer did not leave a comment.

Russell R 
Rating:
5.0

Keep doing what you doing Keep people like this

KENDRA K 
Rating:
3.0

I arrived to pick up my reserved vehicle almost an hour late. Good thing they were still open and I was able to get a Hand Cart.

Angelina B 
Rating:
5.0

The customer service was impeccable. The staff was professional, courteous, and friendly. The office was clean and the atmosphere was welcoming. The vehicle was very clean and very well-kept.

Carla S 
Rating:
5.0

Customer did not leave a comment.

Maneia O 
Rating:
3.0

Closed on Juneteenth, unable to evaluate service.

Erica K 
Rating:
5.0

Customer did not leave a comment.

Anthony S 
Rating:
4.0

Customer did not leave a comment.

Sasha E 
Rating:
5.0

I rent storage units from A-1, always a great group to work with

M K 
Rating:
3.0

The truck had not been cleaned. There were food scraps in the cab and broken glass in the back

Janine W 
Rating:
5.0

Not a thing

CALVIN J 
Rating:
5.0

Since it took so long to detangle my belongings and sort through things I ended up dropping the truck off after hours so didn't see anyone.

Sherry H 
Rating:
4.0

Customer did not leave a comment.

SHANICIA H 
Rating:
5.0

Customer did not leave a comment.

Brittney J 
Rating:
4.0

Good service and location.

Kanagaraj P 
Rating:
5.0

Customer did not leave a comment.

Doug F 
Rating:
5.0

The manager and workers were awesome and nice. Me and my friend enjoyed them including the cats lol

Robert J 
Rating:
5.0

Treat them in the same professional, courteous and efficient way .

Warren W 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN N 
Rating:
1.0

This location scam to me. I returned the truck on the same day I rented it I rented. (From 9:30 AM and returning at 7:30 PM) AND, they added an extra day and added extra mileage (80 miles) on my bill and claimed I did not return it with gas which I did. The rental fee should’ve been around $86 and they’re charging me 355. Presently I’m in dispute about this and I will continue until I get the truth out. They have cameras and they know I’d returned it on same day I rented it. Also, I have pictures of the odometer to prove that I did not put that many miles on the truck. The manager does not respond to my phone calls. This might have to go all the way to the court. Very disappointing with this location!!!!

Carol R 
Rating:
5.0

Customer did not leave a comment.

Zachary S 
Rating:
5.0

Thanks cindy

Jeffrey J 
Rating:
5.0

Customer did not leave a comment.

Andrews O 
Rating:
3.0

Customer did not leave a comment.

Alexis C 
Rating:
5.0

Customer did not leave a comment.

Teresa L 
Rating:
5.0

Nice and kind people

James W 
Rating:
5.0

Customer did not leave a comment.

La'Saundra l 
Rating:
5.0

Customer did not leave a comment.

Arif K 
Rating:
5.0

Jennifer was great. I got there and she was able to get me my U-haul with no issues. She went over the pickup and return process with me. When I was done I returned and worked with Jennifer and she made the return easy and made sure I had my final receipt on my email. Great service would definitely use again for any of my moving needs.

Yasser H 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
2.0

Customer did not leave a comment.

Philip B 
Rating:
3.0

Truck loading space very dirty which I had to clean before my trip. No one arrived until 30 minutes after my reservation appointment time.

James S 
Rating:
5.0

Customer did not leave a comment.

Vance N 
Rating:
5.0

Jennifer was great, very knowledgeable and supportive, the very best!

Ruben V 
Rating:
5.0

Customer did not leave a comment.

Shanelle N 
Rating:
5.0

Good people here, nice, intelligent, helpful.

Enon H 
Rating:
5.0

Customer did not leave a comment.

Amir S 
Rating:
5.0

Customer did not leave a comment.

STACEY P 
Rating:
5.0

Customer did not leave a comment.

CAROLYN N 
Rating:
4.0

The system was a little slow and between the employee and I the check in for the truck was a little complicated. The lady was curteous and professional.

Cheryl T 
Rating:
5.0

Great friendly staff

MELVIN M 
Rating:
5.0

Customer did not leave a comment.

FILIBERTO V 
Rating:
5.0

The staff are fabulous ! I was treated like family. They get a 10. Great job !

THOMAS Y 
Rating:
5.0

Jennifer was amazing!

AMANDA A 
Rating:
5.0

Good customer service

NATALIE C 
Rating:
4.0

None

BORIS L 
Rating:
1.0

I had a reservation today for a 10' Rental Truck @ at A1 MINI STORAGE & when I got there the truck wasn't there but the desk lady drove up in it @1:33pm. Long story short she told me that this truck was reserved for someone else. I live literally 100 yards from this place & the truck hasn't moved sine the dexk lady parked it at 1:33pm today. What kind of hellified business is Uhaul? Why wouldn't she give me the truck? I had to pay 2 people $30 each for wasting their time after waiting for me 32 minutes to pickup the damn truck

Dorothy J 
Rating:
5.0

Customer did not leave a comment.

ALIAS W 
Rating:
5.0

Customer did not leave a comment.

OSCAR B 
Rating:
4.0

Customer did not leave a comment.

MAURICE K 
Rating:
5.0

Customer did not leave a comment.

KARIMA J 
Rating:
5.0

Customer did not leave a comment.

ELSIS S 
Rating:
5.0

Nice operators. very helpful

James J 
Rating:
5.0

Great truck, very nice and helpful manager on site

BRIANA L 
Rating:
2.0

This vehicle was absolutely filthy. By the time I realized how filthy it was I was already late for an appointment. The location person promised to clean it and when I returned there was water inside with the rear doors still open and very wet but this section was clean as promised. However, the driver cabin was nasty and the step rail was not stable. It was slanting at a 90-degree angle which made getting into and out of the vehicle very unstable and dangerous. Lastly, I was not informed that when I returned the vehicle at 3 PM that no one would be working. I was not prepared for the return logistics including uploading pictures and logging onto your web site. Quality control and accountability could this location

CHRISTOPHER R 
Rating:
5.0

Any everything was very good.

Elias R 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Everything was good the price was good and the service was great

MILTONLEVONE P 
Rating:
5.0

N/A

Lolita K 
Rating:
3.0

I originally reserved one location online however my truck was not available when I went to pick it up. This was a huge inconvenience to me to have to find another location because the mistakes on your end. Next time it needs to be made clear that reservations are not guaranteed because mine sure wasn't and I booked weeks ahead. I also had to drive all the way back to the same location when before I choose to return it at a location closer to my move.

Madison B 
Rating:
5.0

They really helped me out a lot bc I was driving 110 miles away to my new home in Trion, Ga and they let me keep the car on the property until my family came to pick it up

Jesse R 
Rating:
5.0

Customer did not leave a comment.

ANGELA J 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

The whole process from hiring to dropping off after hours was simple and a pleasure

Clayton K 
Rating:
1.0

Make sure it doesn’t smell like cat urine inside of the trucks.

antonio c 
Rating:
5.0

Customer did not leave a comment.

SERTSE H 
Rating:
5.0

Customer did not leave a comment.

CHAD C 
Rating:
5.0

Jennifer was more then amazing! I’d been calling around all morning trying to find a truck. I called this location and she informed me that she also didn’t have anything. About 2 minutes later she called back and told me that she refreshed her system and the reservation she had switched to a later time and that I could come and pick up the truck. When I got to the locations everything went smoothly and fast! I would definitely recommend this location and Jennifer, everything was FANTASTIC!

Jakeia J 
Rating:
3.0

More seamless checkin process would be good.

Anthony H 
Rating:
4.0

The location was easy to locate and very convenient. The checkout was easy. The equipment was well maintained but reeked of cat urine. Return was also very quick and easy.

PATRICK H 
Rating:
5.0

Customer did not leave a comment.

Gary P 
Rating:
5.0

Customer did not leave a comment.

Nina A 
Rating:
2.0

I was in happy about the 20.00 charge fr the return the girl never explained I would be be charged fr drop box I will not use u all again a complete RIP off

Vivian S 
Rating:
5.0

Customer did not leave a comment.

Raymond H 
Rating:
4.0

Customer did not leave a comment.

Charlotte L 
Rating:
5.0

Customer Service was great. Thank you ladies for making my moving experience great.

Breonna P 
Rating:
5.0

Customer did not leave a comment.

Tina T 
Rating:
1.0

The lady who helped us ended up charging us $30 Fuel fill up service plus fuel charge after she told us we didn't have to stay to check out. She could have checked the truck before we left but she insisted for us to leave and she would send us the receipt via email. She sent us the receipt 3 mins after we left the store. It looks like she did that on purpose so she can charge us all the extra fees. We weren't aware about the extra fee. We did stop at the gas station to fill up before we returned the truck. If she checked the truck while we were there then we would have taken the car to the gas station next to the store to fill up but she wanted to charge the extra fee thats why she rushed us out of the store without even checking. This is not giving a good customer service. The worst location I have ever been. I am going to call and complain about this.

Fasika M 
Rating:
4.0

Customer did not leave a comment.

Javier G 
Rating:
5.0

Absolutely no improvements needed. They were very helpful and courteous when helping me rent my uhaul truck after another uhaul location did not have my truck even though I reserved in advanced.. I called the same day, asked if they had the truck, they stated yes and was able to get me in and out of the store within 20 minutes. Again wonderful customer service would highly recommend to others

Dennis S 
Rating:
5.0

The experience was great!!!

April R 
Rating:
5.0

This place was very convenient for my pick and drop off. The dealer was very nice and organized and very understanding and quick!!! I would definitely rent my uhaul from her again!!

Valshea G 
Rating:
5.0

Customer did not leave a comment.

Brandon M 
Rating:
5.0

Customer did not leave a comment.

Brek B 
Rating:
4.0

Customer did not leave a comment.

Gerald T 
Rating:
4.0

Customer did not leave a comment.

Tokela H 
Rating:
3.0

Customer did not leave a comment.

Andrea W 
Rating:
5.0

Customer did not leave a comment.

THOMAS B 
Rating:
4.0

Customer did not leave a comment.

angelique d 
Rating:
5.0

Everyone at this location is so nice!

Heather I 
Rating:
4.0

Gets The Job Done.

Stephan G 
Rating:
5.0

Excellent and awesome experience. Highly recommend this location

Iddriss A 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
1.0

The people are rude and tell lies just so they can leave work early! They rushed us to get it back before our time and said they had another person standing there waiting when there wasn’t! They just wanted to leave early!

Stephanie K 
Rating:
5.0

Wish Uhaul would comunicate better on where to pick up and drop off it would have saved us about 45 minutes overall. The location where we went to pick up the truck(2nd place) was very nice and accomadating.

Timothy B 
Rating:
5.0

Jennifer has great customer service skills.

Francis J 
No reviews have been submitted for this location.

Additional Services at this Location

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