Customer did not leave a comment.FILIBERTO V.
Customer Reviews for A1 Mini Storage Tucker
(U-Haul Neighborhood Dealer)
Tucker, GA 30084
(Off Of Jimmy Carter Blvd)
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: 9 am - 1:30 pm
- Thur-Fri: 9 am - 5 pm
- Sat: 9 am - 4:30 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff are fabulous ! I was treated like family. They get a 10. Great job !THOMAS Y.
Jennifer was amazing!AMANDA A.
Good customer serviceNATALIE C.
I had a reservation today for a 10' Rental Truck @ at A1 MINI STORAGE & when I got there the truck wasn't there but the desk lady drove up in it @1:33pm. Long story short she told me that this truck was reserved for someone else. I live literally 100 yards from this place & the truck hasn't moved sine the dexk lady parked it at 1:33pm today. What kind of hellified business is Uhaul? Why wouldn't she give me the truck? I had to pay 2 people $30 each for wasting their time after waiting for me 32 minutes to pickup the damn truckDorothy J.
Customer did not leave a comment.ALIAS W.
Customer did not leave a comment.OSCAR B.
Customer did not leave a comment.MAURICE K.
Customer did not leave a comment.KARIMA J.
Customer did not leave a comment.ELSIS S.
Nice operators. very helpfulJames J.
Great truck, very nice and helpful manager on siteBRIANA L.
This vehicle was absolutely filthy. By the time I realized how filthy it was I was already late for an appointment. The location person promised to clean it and when I returned there was water inside with the rear doors still open and very wet but this section was clean as promised. However, the driver cabin was nasty and the step rail was not stable. It was slanting at a 90-degree angle which made getting into and out of the vehicle very unstable and dangerous. Lastly, I was not informed that when I returned the vehicle at 3 PM that no one would be working. I was not prepared for the return logistics including uploading pictures and logging onto your web site. Quality control and accountability could this locationCHRISTOPHER R D.
Any everything was very good.Elias R.
Customer did not leave a comment.David S.
Everything was good the price was good and the service was greatMILTONLEVONE P.
I originally reserved one location online however my truck was not available when I went to pick it up. This was a huge inconvenience to me to have to find another location because the mistakes on your end. Next time it needs to be made clear that reservations are not guaranteed because mine sure wasn't and I booked weeks ahead. I also had to drive all the way back to the same location when before I choose to return it at a location closer to my move.Madison B.
They really helped me out a lot bc I was driving 110 miles away to my new home in Trion, Ga and they let me keep the car on the property until my family came to pick it upJesse R.
Customer did not leave a comment.ANGELA J.
Customer did not leave a comment.John K.
The whole process from hiring to dropping off after hours was simple and a pleasureClayton K.
Make sure it doesn't smell like cat urine inside of the trucks.antonio C.
Customer did not leave a comment.SERTSE H.
Customer did not leave a comment.CHAD C.
Jennifer was more then amazing! I'd been calling around all morning trying to find a truck. I called this location and she informed me that she also didn't have anything. About 2 minutes later she called back and told me that she refreshed her system and the reservation she had switched to a later time and that I could come and pick up the truck. When I got to the locations everything went smoothly and fast! I would definitely recommend this location and Jennifer, everything was FANTASTIC!Jakeia J.
More seamless checkin process would be good.Anthony H.
The location was easy to locate and very convenient. The checkout was easy. The equipment was well maintained but reeked of cat urine. Return was also very quick and easy.PATRICK H.
Customer did not leave a comment.Gary P.
Customer did not leave a comment.Nina A.
I was in happy about the 20.00 charge fr the return the girl never explained I would be be charged fr drop box I will not use u all again a complete RIP offVivian S.
Customer did not leave a comment.Raymond H.
Customer did not leave a comment.Charlotte L.
Customer Service was great. Thank you ladies for making my moving experience great.Breonna P.
Customer did not leave a comment.Tina T.
The lady who helped us ended up charging us $30 Fuel fill up service plus fuel charge after she told us we didn't have to stay to check out. She could have checked the truck before we left but she insisted for us to leave and she would send us the receipt via email. She sent us the receipt 3 mins after we left the store. It looks like she did that on purpose so she can charge us all the extra fees. We weren't aware about the extra fee. We did stop at the gas station to fill up before we returned the truck. If she checked the truck while we were there then we would have taken the car to the gas station next to the store to fill up but she wanted to charge the extra fee thats why she rushed us out of the store without even checking. This is not giving a good customer service. The worst location I have ever been. I am going to call and complain about this.Fasika M.
Customer did not leave a comment.Javier G.
Absolutely no improvements needed. They were very helpful and courteous when helping me rent my uhaul truck after another uhaul location did not have my truck even though I reserved in advanced.. I called the same day, asked if they had the truck, they stated yes and was able to get me in and out of the store within 20 minutes. Again wonderful customer service would highly recommend to othersDennis S.
The experience was great!!!April R.
This place was very convenient for my pick and drop off. The dealer was very nice and organized and very understanding and quick!!! I would definitely rent my uhaul from her again!!Valshea G.
Customer did not leave a comment.Brandon M.
Customer did not leave a comment.Brek B.
Customer did not leave a comment.Gerald T. S.
Customer did not leave a comment.Tokela H.
Customer did not leave a comment.Andrea W.
Customer did not leave a comment.THOMAS B.
Customer did not leave a comment.angelique D.
Everyone at this location is so nice!Heather I.
Gets The Job Done.Stephan G.
Excellent and awesome experience. Highly recommend this locationIddriss A.
Customer did not leave a comment.Mark B.
The people are rude and tell lies just so they can leave work early! They rushed us to get it back before our time and said they had another person standing there waiting when there wasn't! They just wanted to leave early!Stephanie K.
Wish Uhaul would comunicate better on where to pick up and drop off it would have saved us about 45 minutes overall. The location where we went to pick up the truck(2nd place) was very nice and accomadating.Timothy B.
Jennifer has great customer service skills.Francis J M.
Customer did not leave a comment.luan N.
Customer did not leave a comment.Vanessa R.
The truck needed power steering oil and brakes. But everything is OkOmayra N.
Customer did not leave a comment.HERSCHEL T.
Customer did not leave a comment.jay P.
Was very friendly and had great serviceDajonn D.
Excellent customer service and truck was as expected with 150,000 miles on it...They need newer trucks for sure the older ones are more of a gas guzzler and interior of drivers cabin quite ripped up.JONATHAN D.
Owner goes above and beyond to insure a smooth and easy rental experience. Other locations are closer but we prefer to do business with A1 Mini StorageLOUISE J.
The manager, Jennifer, is very polite. She have always provided great customer service whenever I needed to reserve a UHaul truck and/or rented a storage unit. In my opinion, there's nothing that I feel needs to be improved. Thank you!Jessica A.
The service from Jennifer was great. On the phone and in person. Disappointed with the 24/7 process. Arrived at 7. Got through half the process and then it told me unable to rent to you at this time. I had to wait until 9. Jennifer took care of me in a timely manner.JANET Y.
Excellent servicekathy G.
Quincey went above and beyond to assist me.Bukola O.
Make sure you don't double charge accounts like mine has been. The issue still has not been resolved. The total amount was $107. My card was charged $74.84 AND $107. My account is in the red, and all I'm getting is the runaround, and I need my funds put back.VANETTA H.
Customer did not leave a comment.Jonetta C.
Customer did not leave a comment.Maideli M.
Customer did not leave a comment.Lee H.
The truck needs a good cleaning and the tires need to be changed.Grayson B.
Customer did not leave a comment.patricia J.
Customer did not leave a comment.Robert I.
exceptional people work here. the best storage facility and uhaul rental.marcela C.
The two ladies at this facility or very customer oriented and have given great service for the three or four times I have rented trucks from them. I am well pleasedRICHARD H.
Customer did not leave a comment.VIRGINIA W.
Customer did not leave a comment.BRAD M.
The customer service was excellent. The truck performed well. I was well please. This is the second time I have used a one and have been please both times.RICHARD H.
The self pickup process was not very straightforward. I understand why all the steps were necessary but it was complicated and perhaps would have been easier to understand if we were told ahead of time what would be required.Gary B.
Customer did not leave a comment.Kristian E.
Excellent customer service!madrid N.
Customer did not leave a comment.lafonzo S.
Great experience. Efficient and professional. Thank you.Edward F.
I would like to thank Jennifer and Desiree for their excellent customer service, great attitudes, and expertise in U-Haul rentals. The location and hours are very convenient. Prices are reasonable and hard to beat!Jessica A.
stay the same YOUR GREATCALVIN J.
Customer did not leave a comment.MARIA O.
Outstanding Customer Service!RONNIE A.
Everyone was great. Helpful and got us in and out quickly.raymond G.
Please implement a dress code.Zeynub S.
Jennifer is - as always - helpful and just THE BEST! This is why my church will continue to go to her whenever such services are needed.Andre C.
Customer did not leave a comment.Herschel C.
I always make sure availability is on site which makes my experience with U-Haul stressless. I've only had professional personnel at the Lawrenceville location, which is GREAT!!! Thanks.ROSLYN J.
Customer did not leave a comment.LAQUINTON W.
Customer did not leave a comment.Scott H.
Customer did not leave a comment.David L.
Great location and customer serviceAlicia B.
I did not get my priority choice for pick up, which I understand, but the location that was assigned did not open until 11am when I requested a 8:30am pick up location. I had to call customer service and get another location assigned for a 10:15am pick up. I lost 2 hours of working time do to this.VIANA B.
Drop off before they were open, so did not deal with anyone directly.RYAN D.
This truck needs a real cleaning the smoke smell and ashes. Please let me know that I have a 15 min time window at pickup. This caused undo stress.John B.