Customer Reviews for A1 Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

It was a pleasure to rent this truck. Clear instructions to pick up and return! Will rent again👍

Rating:

3.0

First of all don't make it so complicated to rent a u-haul. The lady was nice helping us but it took an hour to get everything in.

Rating:

5.0

Great help and location. No complaints at all! Brian was a great help.

Rating:

5.0

Great customer service at A1 Storage. Something that seems very rare these days.

Rating:

1.0

Middle of the place was closed on a weekday no one came out to help with nothing not even to tell someone who has had nothing but problems with this whole thing from the start sending me to two different locations to get my equipment than going to two different places to drop off my equipment not cool that tell me I owe another 180 dollars for something that wasn’t my problem when uhaul decided to change my reservation to another location in all proxy to start with worse experience ever won’t ever recommend uhaul to any person ever again

Rating:

5.0

Brian and his daughter were very nice, rented me a truck I was in need of at short notice. Very good people.

Rating:

5.0

A1 Storage is well maintained and secure. The U HAUL truck I rented was clean. The owner does an excellent job. I highly recommend.

Rating:

5.0

The locations staff was professional and willing to assist me with my questions and needs. Thank you Brian and Victoria for a great UHaul experince. Ron

Rating:

4.0

Directions or access code to open the gate were not given. I was able to get inside the gated area where the truck was because my brother just happened to be renting a storage unit, and had an access code.

Rating:

4.0

I had help moving and I had the people that will help me Gloucester key to the U-Haul so I had to call you all roadside assistance and they were not helpful it was on a Friday they cannot get a vendor out to help me get a key made and it wasn’t until Monday morning when I called myself to have someone come out and make a key for me for $120 in the meantime roadside assistance to service got someone for $250 and said that that was the best they could do so they were no help at all not at all no help

Rating:

5.0

Non noted

Rating:

3.0

Overall not bad. I wanted a pick up truck but it was not available. Scheduling was able to get me a 10 foot truck instead. The pick up location was locked and it took about an hour to find out the combination to the gate. If using the phone app for picking up and returning your rental make sure you read about it first so you can have everything ready. Overall not a bad experience.

Rating:

5.0

This worked out great because I rent a storage facility from A-1 and they are outstanding.

Rating:

5.0

We actually had to return our truck to Buffington's Garage as A1 Storage was unavailable on Monday. However, I did speak with the owner of A1 (Brian) and he made the arrangements for me to return the truck to Buffington's. Everyone was extremely friendly and helpful.

Rating:

5.0

This company went above and beyond to help! Thank you!

Rating:

5.0

Brian goes above and beyond the normal. Customer service is great. He does what he says and makes renting easy. I have been having to get a truck about every 2-3 weeks and if I give him a day or two notice he can have the truck I want ready. Even once when he was out of town he helped me out. Found a truck for me. That kind of service earns repeat customers.

Rating:

5.0

A-1 Storage is excellent . While I was waiting on my moving company to deliver my belongings A-1 storage worked with me to reserve units for more than three months before my belongings arrived. I would recommend them to anyone!

Rating:

5.0

Excellent

Rating:

3.0

When an equipment malfunction created an issue for us relative to the size of the truck I needed, the owner at this location went out of his way to help us with a replacement. In fact, he personally delivered the truck to us. Moving is never a fun thing, but the kind of service we received was well beyond what we expected. We are most thankful and appreciative and will recommend this company to everyone.

Rating:

5.0

Good service

Rating:

5.0

Bryan was awesome. He didn't have the trailer we needed at my local location, but he personally brought one up from another location that he owned. Extremely friendly and helpful. Would absolutely recommend to anyone who needs a U-haul

Rating:

5.0

Great service. Met me after hours to pickup the truck to fit my schedule. Would recommend to anyone!

Rating:

5.0

Good experience. Very accommodating to my schedule.

Rating:

5.0

One of the most professional people I have had the pleasure to be a customer of in a long time. Incredible customer service and focus.........