There is a coded gate at drop off, if after hours. I couldn't get in to drop off my trailer without piggy-backing on someone else to get in. I left the trailer, they automatically checked it in the next morning and I received a receipt. So, it was still pretty easy aside from the coded gate.
Jennifer P
Customer Reviews for AAA Storage Williston
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The map is backwards. The rentals are in the front, not the back. Also, letting mobile check in users know that the boxes are on the outside of the gate would be helpful too. I was beyond confused and had to call for help. The person I talked to for help was great, which is the only reason I put an average rating. It would have been much lower if it weren’t for the person who helped me. I wish I knew her name, but she never told me.
Priscilla FFrom start to finish, the whole process was easy. I would use them again ~
Crystal E | Overall ExperienceNothing, every thing was great
JAMES C10/10 no issues
Ashton M