Excellent experience.
WILLIAM N
Customer Reviews for AIM Mail Center of Laguna Niguel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did not choose to take the insurance but they charged me anyways. The woman just gave me the truck and then three hours later, she called and said she forgot to take down my personal information. I was happy to help her correct her mistake but then she decided to charge me the insurance when I never wanted it in the first place.
James FI have had such a great experience from reservations, to being transferred to a location which was even better for pick up and delivery, to a great and friendly check in, easy return, and phone check in. It was a stressful move for our family, and UHAUL did a great job in making it the least and easiest effort for us. Thank you so much on every level!!! Mel Friedman, DO
MELVIN FThe pick up and drop off are so tiring and consuming; I would not recommend your mobile pickup to anyone
Jeff SToo small
SCOTT WThis was the easiest yet.the agent was ever so efficient and knowledgeable representative. I will have a future need to rent a van and will definitely use this facility again
Frances MStore entrance is difficult to find since it is through another mailing store, if that makes sense. Other than that the customer service lady Laura was awesome and the process was fairly easy once you make contact with the store.
ARNOLD RAll good! Helpful!
ROBERT E