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William T
Customer Reviews for AP Glass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good
RONNY JGreat professional people to work with.
BonnieLou MAaron was great. Got the equipment i needed and very helpful.
PAUL MHe is very safe with the equipment and very helpful to get things taken done in a timely matter so you can get your work done. This is the only place I go in Lewistown and pray that he always has a truck that I can use for short trips in town for the day High-quality
JANET SArron was great to work with. Super fast and professional!
Charlie PSatisfactory reception.
Christopher TNA
RAYCE TService is always great. Trucks are ready to go. Not sure what you could improve on.
Robert DClean up blankets
Dennis SHave rented from here many times, experience is always great.
Robert DIf someone have an emergency in Lewistown MT and need help this is the location you need to reach ,very friendly and was very very helpful .Can't thank them enough
MD TYour people are great. Your APP is ridiculous and cumbersome. There needs to be an alternate way to reserve/get/ return equipment. My cell service was spotty at this location and the hold time to get a live person when your day is timed/ planned out was very frustrating. Every time I logged in there was no reservation under my name/ account. This is yet another account I had to
Valarie SDropped off after hours. Used the uhaul app to return the trailer. Smooth process. Excellent experience.
Larry MVery understandable purse very nice
Caleb SIt's good and helpful
Gary BNo improvement
dennis jdrop off was quick and easy.
Michael KThe app wouldn’t allow me to check in. I tried for 30 to 45 minutes with no luck. Another customer was there experiencing the same issues, so I know it wasn’t just me. He was finally able to check his trailer in using the app. I had to have the agent check my trailer in days later. Luckily, my trailer was not due until the next business day. Frustrating
Greg Sbigger sign
Matt WGreat service
Ronald SCouldn't have been a better experience
Eric NAll good 👍
KENNETH SThe owner is great. Very Very helpful and a straight shooter. Most impressed. Thanks
william kAaron, the owner at this location, is always helpful and professional. I've rented from him numerous times and am always given the same outstanding service. Highly recommended.
Steven THad probs with the electronic return Sunday. Hard day of moving coupled with an older cellphone made a bad combo. Called AP Glass this am and they were very helpful.
VERN TIt is completely my fault that I didn't check the milage when I picked up the truck. When I dropped it off they say that I had driven it for 125 miles. I was allowed 68 and had to pay the difference. I had only driven 66 miles but was charged for all 125. Next time I will take pictures of the odometer for proof.
Corby RUnpleasant bloke, change locations
Mike YHe knows how to works computer.
Nancy DNothing to add.
Harvey NHe worked with me and was very accommodating! Would recommend to others.
Nicholas Howner was a big help
Rich MWould like to know why I was charged for an after hours service fee. Trailer was dropped off at location the same day it was picked up. This location was closed, but no one had to come in after hours or anything. trailer was checked in the following morning.
Brian OGreat to deal with, friendly, helpful and professional. My second time using AP Glass and they are highly recommended! Thank you!
Linda BGreat to deal with! Drop off of tow dolly was easy, great people to deal with!
LINDAMARIE BNot open, couldn't experience.
Christopher Kthey were not open on the week end for drop off, and the app. to use to drop off lost internet connection so was not able to use the drop off app. Would be nice to be open at least on Sat.
Mark KGreat People!!
Perry HIt's a no frills place, but they were competent and helpful.
Bruce RStraighten out the damage from previous customers and make sure all lights work.
thomas sEasy to return.
KELLY JIt was winter so the truck was dirty outside. It should always have the interior cleaned and swept.
Tereasa EThis was after hours drop off, but it was very user friendly.
DEBRA SPersonnel was out on service call, but contacted me quickly after I left a voicemail with drop off instructions.
Glen MThe owner at this location is very rude, and doesn’t want to rent the local truck they have there, we had to go through the corporate office to reserve it.
Duane BGreat to deal with, offered help on drop-off although he was on a service call. Very nice to deal with, highly recommended and I am sure I would use again.
Linda BDrop off went exceptionally well. Kind, professional and asking how my experience went. Fast , courteous friendly!
Mary MNothing to compare to since it’s my first time.
parker AChange your policy for gas levels. The only fair way is to have gas tank on full when a customer picks up vehicle and require all customers to return vehicle with a full tank of gas. Guessing how much gas a vehicle will use that you have no idea what kind of gas mileage it gets is very unfair.
BARRY F