Customer Reviews for AAA Appliance

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Appliance

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Erik E. on

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Great service, easy access and well lot location.

derek B. on

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Nan A. on

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Gaurav N. on

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John S. on

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Thank You Nancy! Always a pleasure renting at this location.Fast and affordable,what’s not to like.

Nicole C. on

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Hard to find, I would have never known it was there had my truck not been sent there

Paul W. on

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Jackson C. on

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Sam R. on

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The woman who helped me was AWESOME! She made a tough day bright and she made me laugh and she was super service-oreinted. Thank you!!!

Erik E. on

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Fantastic service from a small independent shop. Much better experience here than in Santa Rosa from larger locations.

Josefina M. on

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Do not put the customer in the middle between the reservation center and the pick up location when there’s a price discrepancy and reservation conflict.

Matthew Y. on

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Frank A. on

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Been here a few times and alway receive top notch help for my needs.

JOHANNES H. on

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LARRY G. on

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Very easy to return. The lady was nice.

Bonnie J. on

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Nothing. Maybe give the lady at tbe desk air conditioning.

David W. on

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Ask a lot of questions and get a lot of clarifications from the reservation call center. That part of the experience is terrible. the parent company of uhaul knows they have a monopoly and take advantage of that, I feel sorry for contract locations that have to deal with them.

Jonathan F. on

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Maintain trailer wiring better.

Dave B. on

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PAUL B. on

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Wash and clean the truck interior and exterior

Gerald S. on

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Thomas B. on

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I drove the pick up truck 34 miles. I got charged for 4.5 gallons of gas. Total BS and you guys are running a scam. I plan to contact AMEx tomorrow to challenge your billing; and I sent two messages to your customer service nd have had no reply. Either you should fix the gas charge to me or I plan to go on all of the review board and tell everyone about your scam.

Anthony W. on

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Linda S. on

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The Windsor location stepped in to rent me a truck when the truck that I had reserved did not get returned to Healdsburg in time (the person decided to keep it for 2 more days). Thank you to both Healdsburg and Windsor agents who helped me to get a truck when I needed it.

Penny O. on

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The owner was great. Good experience.

Keith W. on

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This location was 40 miles away from my requested location and I had to pick it up the night before AND this was not disclosed to me until the afternoon of my pick-up even though I called Uhaul 3 times to verify that the location would work out. When I went to use the mobile app at 9:00 (my pickup was at 8:00, but my flight was late). The app said that my pickup expired - and then i went through 40 minutes of support to get the keys to the truck. What a mess that was.

Nathan V. on

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Staff was wonderful, couldn’t have been a better experience.

christopher Z. on

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nice rep, very helpful!

Charles R. on

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Fuel gauge level was recorded incorrectly on rental agreement. Agreement said 7/8 but less than 13/16 on fuel gauge. I only drove for 15 miles but had to put $10 of fuel in tank to reach 7/8 on gauge. Staff was slow to accept return due to personal phone call.

Rick D. on

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No one was available to check in my trailer at 3:30 PM!! No instructions were left for after hours returns for trailers. Ended up having to call UHAUL

Michael W. on

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JAMES N. on

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