Customer Reviews for A&A Storage of Blairsville
(U-Haul Neighborhood Dealer)

Rating:

5.0

No suggestions. After realizing that the 15' included the part over the cab, I was concerned that it would not be big enough. They had a 20' truck available so they very quickly did a change to my reservation and I was on my way. Everything went very smoothly.

Rating:

5.0

Can't think of anything that could be improved. Was immediately greeted, the person checking in my truck was friendly and helpful, and the whole experience was positive.

Rating:

5.0

All is well, quick and courteous on both ends

Rating:

5.0

There were no personnel around. I think it was self-serve.

Rating:

5.0

Excellent customer service and equipment. From now on, I will rent trucks from this location exclusively.

Rating:

5.0

I made my reservation for a 20' truck June 19th to be picked up July 10th. The location was 3miles from my mountain home. I did this with confidence that a reservation ment something. Just like a hotel room.... it would be there as expected. July 7th ... 4 days before my pick up, I received a call stating my truck was available at a different location 5 miles from my house. OK. But wait... July 9th at 7:52am (day before my pick up) I receive yet another call telling me I know have to drive to a third location 18 miles away in Blairsville GA. The vehicle was great but the reservation mess and being jerked around was not pleasant , just stressful. Shame on your Reservation Policy.

Rating:

5.0

Good service

Rating:

5.0

Not athing

Rating:

5.0

Top notch service at A&A Storage!

Rating:

5.0

NA everything was great

Rating:

5.0

I have never experienced such a pleasant experience when renting for U-Haul. These people were so informative and helpful. I will not ask another location in this area again. I have had bad/annoying experiences with two in Murphy. They are not, obviously, trying to rent their trailers/Trucks. Their hours are ridiculous, 10:00 am to 1:30 pm for one, and they don't call you back after multiple messages. I was so thankful for the people at A&A Storage of Blairsville.

Rating:

4.0

The receptionist lacks personality, but the gentleman there was friendly and helpful.

Rating:

3.0

I would like to speak to the owner/manager about this rental. I’ve left a voicemail for them to contact me and have not heard back

Rating:

5.0

Clean truck-no problems

Rating:

5.0

Prompt Courteous Service

Rating:

5.0

great place. I would rent from them again if needed.

Rating:

5.0

Professional, friendly and easy to get in and out I've used them several times now, always great

Rating:

5.0

Improve nothing. The entire experience was perfect. The truck was like brand new and did the job perfectly.

Rating:

5.0

This location is one of the best kept and friendly ones that I have used.

Rating:

4.0

Very clean. Lots of room. Easy return.

Rating:

5.0

None

Rating:

5.0

Nothing I was completely satisfied.

Rating:

5.0

Very nice

Rating:

5.0

Larry and Kristen made the experience a very good one! No improvements needed.

Rating:

5.0

Great place to store your belongings. Will use again if needed.

Rating:

5.0

Have always had great customer service at this U-Haul location.

Rating:

5.0

Easy return on the rental equipment, and freindly service.

Rating:

5.0

You guys are an amazing hero’s

Rating:

5.0

Everything was ready, easy truck pickup and easy return. Employees friendly and helpful!

Rating:

5.0

Very friendly

Rating:

5.0

Larry, was very friendly and accommodating and will use him again if needed.

Rating:

5.0

The girl that checked us in seemed to be having a little bit of a rough day, the guy that hooked everything up was awesome Overall great experience

Rating:

5.0

The rental site is extremely clean, modern and Larry is great. Willing to accommodate your needs. Thanks again, Dale

Rating:

5.0

Roy, the district or area manager was what made everything so successful because the local office called me and was not going to give me my discount for the drop off that I chose online earlier… He made sure that did not happen and was very quick at getting back to me in his correspondence whether email or phone or text… Very professional and an asset to your company !

Rating:

5.0

Above & beyond customer service!

Rating:

5.0

Thank you!!

Rating:

5.0

Nothing , Larry was Great He's very good with his customers .

Rating:

5.0

The man who was working showed me exactly where to drop the trailer and also backed it in for me. Very helpful and friendly. The whole process took less than 5 minutes.

Rating:

5.0

Larry is always helpful and provides excellent service.

Rating:

5.0

The folks at A&A were excellent. They were efficient and their facility was clean and organized. They were very helpful after U-Haul.com allowed me to reserve equipment a another site in Morganton, GA. that was no longer renting. Do not try to use Sentinel Storage in Morganton. I found this out after making the trip there only to be turned away.

Rating:

2.0

Entrance/Exit was not clearly marked. Had to search for the key drop off.

Rating:

5.0

The same comments as above. I called Larry on Friday to say I was going to return the truck on Saturday. He was super nice and on Saturday when I interacted with his daughter Kristin, she was wonderful, thanks again L

Rating:

5.0

I called 30 minutes before closing and Larry told me to come on in and still took care of me. Great service!

Rating:

5.0

trash and rock inside trailer needed to be swept out

Rating:

5.0

I was met in the lot and checked out quickly. The manager was pleasant to deal with and got me on my way.

Rating:

5.0

I rented truck and trailer. The owner had trailer attached to truck and pointed at the exit ready to go. Super helpful.

Rating:

5.0

The most excellent location to do business with. Friendly, courteous, and professional!

Rating:

4.0

All good. Close

Rating:

5.0

EXCELLENT!!!

Rating:

5.0

A&A is ready to deliver, 34-7! Thank you for all you do!👍

Rating:

5.0

Larry does an awesome job

Rating:

5.0

Thank you. Yes we were happy to have gotten a unit at this location. It’s very clean and secure .

Rating:

5.0

Excellent helpful staff. Well maintained.

Rating:

5.0

The best Uhaul and storage experience ever! Knowledgeable, professional, and caring understanding my moving needs. Too bad this facility isn’t a standard for all others. Highly recommend

Rating:

5.0

I’d highly recommend this storage facility! It’s run by a very nice and professional man, Larry. The units are very affordable and clean and new! Don’t go anywhere else!

Rating:

5.0

I thank you for the service. Y'all real good folks. Hopefully see you about town.

Rating:

5.0

Everything was great, but I recommend correcting the phone number on your paperwork and website. Thanks

Rating:

5.0

It was great and very helpful

Rating:

5.0

Best place around great owners and staff.

Rating:

5.0

No issues and the owner was quick to call me back when I had a question. The staff was very friendly. I would highly recommend this storage company.

Rating:

1.0

Everything was great about the experience. Facility secured w/ individualized code-controlled access to unit 24/7 when convenient for us. Staff available & responsive to questions. Rates reasonable & facility in a very convenient location to us. Was very happy when it opened up here outside of town. :)

Rating:

5.0

So far it has been very pleasant working with the folks at A&A. The move in process has been very easy and professional. The facility is clean and well lit. Looking forward to doing business with this company

Rating:

5.0

Very clean and owner is fantastic!!

Rating:

5.0

Very convenient location and you can store stuff and rent a moving truck on site! Nice staff!

Rating:

5.0

We enjpy doing business with the Poteets!

Rating:

5.0

Facility is very clean and staff is exceptionally friendly. Very enjoyable experience and highly recommend this facility.