Can't think of anything that could be improved. Was immediately greeted, the person checking in my truck was friendly and helpful, and the whole experience was positive.
CHRISTOPHER W
Customer Reviews for A&A Storage of Blairsville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All is well, quick and courteous on both ends
CHARLES SThere were no personnel around. I think it was self-serve.
Gary SExcellent customer service and equipment. From now on, I will rent trucks from this location exclusively.
Julio CI made my reservation for a 20' truck June 19th to be picked up July 10th. The location was 3miles from my mountain home. I did this with confidence that a reservation ment something. Just like a hotel room.... it would be there as expected. July 7th ... 4 days before my pick up, I received a call stating my truck was available at a different location 5 miles from my house. OK. But wait... July 9th at 7:52am (day before my pick up) I receive yet another call telling me I know have to drive to a third location 18 miles away in Blairsville GA. The vehicle was great but the reservation mess and being jerked around was not pleasant , just stressful. Shame on your Reservation Policy.
David BGood service
WILLIAM FNot athing
Tony WTop notch service at A&A Storage!
CHARLES MNA everything was great
DAVID YI have never experienced such a pleasant experience when renting for U-Haul. These people were so informative and helpful. I will not ask another location in this area again. I have had bad/annoying experiences with two in Murphy. They are not, obviously, trying to rent their trailers/Trucks. Their hours are ridiculous, 10:00 am to 1:30 pm for one, and they don't call you back after multiple messages. I was so thankful for the people at A&A Storage of Blairsville.
DONNA KThe receptionist lacks personality, but the gentleman there was friendly and helpful.
RAYMOND LI would like to speak to the owner/manager about this rental. I’ve left a voicemail for them to contact me and have not heard back
Sydnie LClean truck-no problems
MARK APrompt Courteous Service
JAMES Fgreat place. I would rent from them again if needed.
wayne f | Overall ExperienceProfessional, friendly and easy to get in and out I've used them several times now, always great
MICHAEL TImprove nothing. The entire experience was perfect. The truck was like brand new and did the job perfectly.
FRANK MThis location is one of the best kept and friendly ones that I have used.
ROBERT WVery clean. Lots of room. Easy return.
PAUL KNone
ROGER CNothing I was completely satisfied.
LAWRENCE PVery nice
ROBERT SLarry and Kristen made the experience a very good one! No improvements needed.
JOSEPH DGreat place to store your belongings. Will use again if needed.
wayne f | Overall ExperienceHave always had great customer service at this U-Haul location.
CYNTHIA SEasy return on the rental equipment, and freindly service.
MARTIN PYou guys are an amazing hero’s
ABDUL WEverything was ready, easy truck pickup and easy return. Employees friendly and helpful!
CHRISTINE MVery friendly
BENJAMIN PLarry, was very friendly and accommodating and will use him again if needed.
THOMAS GThe girl that checked us in seemed to be having a little bit of a rough day, the guy that hooked everything up was awesome Overall great experience
ned vThe rental site is extremely clean, modern and Larry is great. Willing to accommodate your needs. Thanks again, Dale
DALE ORoy, the district or area manager was what made everything so successful because the local office called me and was not going to give me my discount for the drop off that I chose online earlier… He made sure that did not happen and was very quick at getting back to me in his correspondence whether email or phone or text… Very professional and an asset to your company !
Jasmine LAbove & beyond customer service!
OSBORNE DThank you!!
Mary B | Overall ExperienceNothing , Larry was Great He's very good with his customers .
JIMMY RThe man who was working showed me exactly where to drop the trailer and also backed it in for me. Very helpful and friendly. The whole process took less than 5 minutes.
JEFFREY BLarry is always helpful and provides excellent service.
LARRY SThe folks at A&A were excellent. They were efficient and their facility was clean and organized. They were very helpful after U-Haul.com allowed me to reserve equipment a another site in Morganton, GA. that was no longer renting. Do not try to use Sentinel Storage in Morganton. I found this out after making the trip there only to be turned away.
STEVEN EEntrance/Exit was not clearly marked. Had to search for the key drop off.
Robert WThe same comments as above. I called Larry on Friday to say I was going to return the truck on Saturday. He was super nice and on Saturday when I interacted with his daughter Kristin, she was wonderful, thanks again L
LAURA LI called 30 minutes before closing and Larry told me to come on in and still took care of me. Great service!
DANIEL Wtrash and rock inside trailer needed to be swept out
MICHAEL CI was met in the lot and checked out quickly. The manager was pleasant to deal with and got me on my way.
Michael LI rented truck and trailer. The owner had trailer attached to truck and pointed at the exit ready to go. Super helpful.
TERRY SThe most excellent location to do business with. Friendly, courteous, and professional!
GARY SAll good. Close
DAVID LEXCELLENT!!!
JOSHUA SA&A is ready to deliver, 34-7! Thank you for all you do!👍
RANDY ZLarry does an awesome job
Tom D | Overall ExperienceThank you. Yes we were happy to have gotten a unit at this location. It’s very clean and secure .
Karen M | Overall ExperienceExcellent helpful staff. Well maintained.
Vaughn W | Overall ExperienceThe best Uhaul and storage experience ever! Knowledgeable, professional, and caring understanding my moving needs. Too bad this facility isn’t a standard for all others. Highly recommend
Kenneth W | Overall ExperienceI’d highly recommend this storage facility! It’s run by a very nice and professional man, Larry. The units are very affordable and clean and new! Don’t go anywhere else!
Patricia H | Overall ExperienceI thank you for the service. Y'all real good folks. Hopefully see you about town.
Billy S | Overall ExperienceEverything was great, but I recommend correcting the phone number on your paperwork and website. Thanks
carol a | Overall ExperienceIt was great and very helpful
BRANDON H | Overall ExperienceBest place around great owners and staff.
James C | Overall ExperienceNo issues and the owner was quick to call me back when I had a question. The staff was very friendly. I would highly recommend this storage company.
Carol R | Overall ExperienceEverything was great about the experience. Facility secured w/ individualized code-controlled access to unit 24/7 when convenient for us. Staff available & responsive to questions. Rates reasonable & facility in a very convenient location to us. Was very happy when it opened up here outside of town. :)
ANNA M | Overall ExperienceSo far it has been very pleasant working with the folks at A&A. The move in process has been very easy and professional. The facility is clean and well lit. Looking forward to doing business with this company
Andrew R | ReservationVery clean and owner is fantastic!!
Marie I | Overall ExperienceVery convenient location and you can store stuff and rent a moving truck on site! Nice staff!
Philip S | Overall ExperienceWe enjpy doing business with the Poteets!
Robert B | Overall ExperienceFacility is very clean and staff is exceptionally friendly. Very enjoyable experience and highly recommend this facility.
David G | Overall Experience