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Alfredo R
Customer Reviews for A&T Fleet Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I ordered hand truck but there was missing. Also no back(rear) camera on the truck. Windows are manual(interesting)
MUHAMMED ATrash in cab
Lynn DEASY DROP OFF AND CHECK IN. THE LOCATION IS BEHIND ANOTHER BUILDING AND COULD USE A BIGGER SIGH, SO JUST LOOK IT UP BEFORE YOU HEAD OVER BECAUSE THE ENTRNCE DOES NOT FACE THE ROAD.
David LThe pick up location was fine, the run around I got to finally pick up my truck was one of the worst customer experiences of my life. You shouldn't even be billing me for the use of the truck. I will never use U-Haul again.
Ed GN/A
Sergeant GExperience was fine, but when booking through the UHaul site, it shows your options for a dolly, cart, moving blankets, etc when in actuality they have mo moving supplies whatsoever - remove that option from that location please.
Mary AGive people a refund instead of a generated computer rate that don't make sense
JOHN DHave them answer the phone and ontop of it Give people a refund instead of a generated computer rate that don't make sense Because I used your equipment for 8 hrs and they booked me for 2 days and I should of received a refund
JOHN DLocation has Limited Vehicle parking space and its so Muddy area, It should be well maintained.
Tejas PUhaul we rented had a leaky roof right above the passenger seat. Also had part of the dashboard in front of passenger seat falling off, making trip not the greatest. Staff at the location were pretty helpful though.
Connor MThe truck was dirty smelly and on top of that my bill after I paid said $65 and changer yet I was charged $85 wtf
Geovany RReserved vehicle was not available. I was required to upgrade from a van to a box truck at double the price. I had to pay the additional amount out of pocket as it was over the budget that had been set for this rental..
Peter Cthe person in charge did not know what they were doing it took course to 45 min to get our rental trucks
Jim HThe owner was very nice but the process was daunting due to the Uhaul computer system. The location was hard to find and it had a ton of pot holes.
GERARD A