Customer Reviews for A&D Towing & Recovery LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A&D Towing & Recovery LLC

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BERRY J. on

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Customer did not leave a comment.

TARA S. on

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Robert B. on

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I had made reservations at another location and they rented the equipment even though I had a confirmed reservation. The offered me a 50 dollar credit but had to travel to a different pickup location. Which is the one listed in this survey. I called and spoke with customer service but they kept transfering me to equipment which told me there was nothing they can do for me. I find the customer service was very bad.

Tammy S. on

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Excellent service! Could not be more pleased.

Zsolt A. on

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Truck had a check engine light on at time of pick-up and experienced intermittent loss of power throughout the trip. This is how the truck was released to me.

Jessica T. on

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Logan S. on

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WILLIAM H. on

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Nothing, it was an awesome experience with professional and courteous staff. I would recommend them to my family and friends.

Karen B. on

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1. I requested a truck for a Saturday but the uhaul representative sent me to a uhaul company not open on Saturday and stated the truck be picked up a day early. 2. My moving people did not arrive until Saturday. This meant an extra charge $ 139.00. 3. The expert person that suggested the truck said "a 15 foot truck would be enough to move a 3 bedroom house". But in reality it took two truckloads. Traveling back for second load with 40 mile x3. 4. The pick up location stated I would have to leave the rental in another town, though I stated there was a uhaul service center down the street from new home.

DENNIS A. on

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Excellent due to I could drop off when they were closed after hours

linda s. on

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Customer did not leave a comment.