Customer Reviews for A&J Body Shop & Wrecker Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A&J Body Shop & Wrecker Service

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jIMMY G.
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They were excellent in customer service and also helped me with correct tire pressure on my personal vehicle. Thank you A&J.

JUAN O.
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The attendant didn't care how I would get the equipment to where it needed to go. He never checked the equipment when I was there.

Joshualynn I.
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Customer did not leave a comment.

Robert H.
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Cesar H.
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none

jarvis J.
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Customer did not leave a comment.

KEVIN G.
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The location was a drop off and you could not enter the building due to the Covid Virus.

Malcom S.
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Absolutely wonderful team!

Patricia B.
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Excellent service and friendly staff.

ted W.
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No issues at all

scott K.
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Customer did not leave a comment.

Greg C.
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Everything went as planned...no problems.

La-Niah P.
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Customer did not leave a comment.

rodney S.
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Lewis B.
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Made easy. Recommend

Geoffrey F.
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I had a VERY bad experience with CMC portable buildings in Athens, TN with extremely poor service to the point the owner said he was "tired of dealing with U-Hauls shit". I called A & J and the lady was very helpful and they were greatly accommodating even during the pandemic. I would recommend A&J, but you should pull the franchise from CMC they are giving U-Haul a bad name.

jerry H.
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Robert M.
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RAY L.
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Outstanding experience. Very helpful and knowledgeable staff!!

jennifer C.
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No complaints!

Curtis S.
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Good experience

William P.
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Customer did not leave a comment.

Troy D.
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Was not hooked up at all. Had no help doing so. Had to hook trailer up and got stuck in mud trying to pull trailer from where it was stored! And the guy stood on porch laughing. A nice wrecker driver that worked there came and pulled me out onto road and said he has told owner about putting gravel or something in this area for 3 months. He said he has to pull every truck out of the area if they have a trailer hooked to it!! For the price I paid for this rental it should have been ready and Truck full of gas!! Not happy.

BRANDON U.
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Customer did not leave a comment.

will L.
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I've used A&J for U haul and car repair. Good folks.

Jenny S.
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I'd recommend A&J to a friend, but not uhaul. The gentlemen at this location went above and beyond to help solve a problem that was no fault of their own. They were wonderful!!! I will steer clear of ever renting from uhaul again. While placing my reservation for a truck, I also got several types of dollies. A couple days prior to pick up, I called uhaul to verify and was told a pick up site won't even show up as an option if they don't have all the equipment you've requested available. Fast forward to moving day, got to pick up the truck and guess what the site first have...a single dolly! Not a single one...for months they said! So I called uhaul and explained the situation. After explaining my dilemma, the customer service representative literally said, (in a very sarcastic tone) “Well, what you want me to do about it?” How kind! Long story short, we had to pick up the truck there and drive another 30 minutes out of the way to another uhaul pick up site to get the equipment. What should have taken no more than 20 minutes ended up being a nearly 2 hour process! Not exactly a fun start to moving day. I'd say uhaul's customer service needs a massive overhaul! Maybe the guys at A&J could train them!!

Patrick M.
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I rented a car trailer got to my car loaded it on and when I went to chain thebody safety chains were not there on front or back I had to mlm pay some one to go get me some extra straps from Walmart to strap it down to be safe to tow the car very disappointed with this and will consider other companies in the future for.my car trailers

leon S.
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Confusing at drop off.. Driveway is narrow .Could be better identified where to turn to location

AJ F.
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Everyone here was nice to me and they answered my questions 100% to my satisfaction. That was IMPORTANT to me! Overall, I believe A&J Body Shop & Wrecker Service is a FINE UHAUL dealer!

Vicki B.
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Jeff was very helpful and nice. Couldn't ask for any better customer service.

frank S.
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Customer did not leave a comment.

Debbie R.
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They are AWESOME. Best experience we have had renting a trailer.

Ronald S.
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Customer did not leave a comment.

Lynda C.
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Was told I would get a refund for a day rental, went to return it NO REFUND!!!

Randal H.
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Customer did not leave a comment.

kim H.
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Michael H.
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Joe C.
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Brett K.
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Very friendly and prompt service. I was in and out in just a few minutes and the staff was very helpful and courteous.

Marry S.
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The gentleman at the place couldn't help me with being overcharged. He said it was the Uhaul company that overcharged me. I would not use uhaul anywhere after this horrible experience. To speak to customer service took 30 minutes and an hour total to complete the call. Customer service informed me the person at the location could have refunded me when I went by there and wasn't sure why he told me he couldn't. Nothing ever got resolved. I was overcharged by almost $50! Do not use uhaul! I've had bad experiences with the other location in Etowah TN as well.

Kevin M.
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Customer did not leave a comment.

Don Y.
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Terry was very informative and helpful, including hitching up the trailer and connecting all of the necessary chains and lights. 5 Star Service

Kirk B.
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Check out time was timely and so was check in time Jesus Saves

Jeff T.
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Customer did not leave a comment.

Gena H.
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Very professional and will definitely use again in the future.

Kevin M.
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Customer did not leave a comment.

Joseph M.
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nothing. very friendly staff. helpful and courteous as well. thanks for a very positive experience.

david P.
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Elizabeth A.
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Mitchell W.
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Mary H.
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Very nice personnel and quick.

Sam M.
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Lawrence G.
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steve D.
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Michael D.
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All good!

Kevin M.
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Customer did not leave a comment.

Scott M.
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Everything was wonderful except for I requested a full-size dolly for $10 extra and it was not in the truck when I picked it up

James P.
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Customer did not leave a comment.

STEPHEN J.
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A&J towing staff was very helpful in getting what I needed quickly and the prices were reasonable as well!

Heather A.
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I was sent to 3 locations before I actually got my truck my movers were already on the clock 3rd location was actually open and very friendly first two places wasn't open during there listed business hours

Barry C.
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Close all locations except for full service U-Haul centers. My pickup location was changed three times, despite an advance reservation. If I had known I was going to be sent to the "Akmed 7-11," then two additional locations after that to pick up my truck, I would have preferred to have driven to a full service center even if it were a farther drive. I had people waiting to load while I chased the wild monkey all over town for non-existent trucks. I had people on schedule to help unload on the far end that had to be rescheduled because you folks couldn't get it right. The equipment is fine, the price is great. But, if you can't be counted upon to have the equipment reserved on hand and ready to pick up, it kills any positives. Do away with all of the useless "almost a u-haul's" and keep only the full service centers. That's the only solution. And don't even talk to me about "well, a previous customer didn't return their truck on time so we were caught over booked." In a full service u-haul center, there wouldn't be only one 15 foot truck, or in my case "none" at two stops before finally finding a single lone 15' truck at the third location. It's not the local wannabee's fault, you guys need to stop asking them to do the impossible. "Keep the centers, drop the wannabees." Note: These comments are not directed at the A&J Body Shop. Thank God they had the truck I rented...third time was the charm. But, the point is still the same.

ki H.
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Customer did not leave a comment.

ed H.
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Valerie K.
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The truck did not work properly. I had nothing but trouble with it.

robert R.
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Keep the rental trailers clean and training for the people who are employed at the site.

rodney S.
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Customer did not leave a comment.

Phil B.
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A Js is a good uhaul location . Drop off and checkout was easy and friendly.

tresa H.
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NA

RICKY J.
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Customer did not leave a comment.

David C.
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The trailer had a leek in it and some of our stuff got wet. Pictures,5 boxes of cloths and pictures other then that every thing was good. This has nothing to do with them at all

Paul G.
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Customer did not leave a comment.

Sam B.
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A&J is very efficient, in and out in short order. And the people are to do business with. Highly recommended.

DON P.
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Customer did not leave a comment.

Joseph G.
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Customer did not leave a comment.

Sam B.
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I do not know how it could get any better. The service was fast, efficient, and accurate (I double checked all mileage and final reconciliation numbers). Jerry was very friendly and all the personnel were all smiles--and on a Monday, too!! :) I know this is picky, but U-Haul wants every penny they can get: I was over my mileage estimate by 9 miles and I was charged the appropriate ~$7; How come since I put about a 1/4 tank MORE gas in the truck than I had received, I was not refunded an a commiserate amount of $$? I don't really care, I just think fairness should go both ways. You still provide a valuable and trusted service.

Robert M.
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Customer did not leave a comment.

Kevin M.
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Kevin M.
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Kevin M.
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GARY F.
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Stephen R.
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DONALD C.
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Jerry made it the easiest rental we've ever had with U-Haul or any other truck rental company. Friendly, helpful, and efficient!

NICHOLE D.
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I made my reservation with CMC Portable Buildings and she never showed up to give me the truck. I then went to A&J Auto Body and they put me down for the wrong drop off and told me they couldn't change it. They said they have heard many times that Uhaul was not a good company to use and they would not recommend in the the future

Rebecca P.
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Customer did not leave a comment.

angela T.
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TAILAH H.
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MARY L.
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lisa D.
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Very friendly and competent staff

James H.
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Customer did not leave a comment.

Dean G.
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Customer did not leave a comment.

STEVE C.
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Customer did not leave a comment.

JOE R.
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My experience on this rental was excellent. I will definitely go back to this location.

charles W.
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Customer did not leave a comment.

Charles M.
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Very nice location and friendly. The gentleman came out to meet us. Very nice

Christopher S.
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Great group of people, very friendly and helpful!

Stephen F.
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Customer did not leave a comment.

William Curtis W.
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Customer did not leave a comment.

LARRY H.
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Customer did not leave a comment.

STEPHEN N.
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No improvement needed. Terry was very friendly and everything was good.

mike L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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