When we got there the building was a trashed out abandoned restaurant with no one around. Where the truck was parked I couldn't get a cell reception for me to process the pickup. I had to drive down the street until I got a signal then the app said I wasn't near the truck. Somehow it remained connected and I was able to use the app. I wouldn't recommend this pickup point to anyone.
Jason B
Customer Reviews for The Big Bee
24/7 Rentals
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Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Homeless person was sleeping in cab of truck requesting the police to come out. Trash all over the cab of truck as well as human feces in seat.
Michael EThe app needs to work properly and Uhaul customer service reps need to be available to assist customers especially doing after hour pick up and drop offs
Shauna D