The movers cost us an extra 2 hours, not happy with them taking 45 mins to get to each place. Would not recommendLauryn R.
Customer Reviews for A&J Postal Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was over charged and fraudently charged.Michael G.
Customer did not leave a comment.VICKI JEAN L.
Customer did not leave a comment.JOEY THOMAS C.
Customer did not leave a comment.Daniel J.
Sheila was very polite and professional. When I returned the truck, I returned it in better condition than I originally found it in. I fueled up and gave her and her co worker the only gas receipts I had. Sheila called later for a picture of the gas tank indicating someone potentially siphoned the gas. While it wasn't directly accusatory, it felt that way. I have a $60k truck and it couldn't do what this 10ft truck could do (that's why I rented it). In the future I suggest doing an overall â€œwalk throughâ€ because now I'm uncomfortable returning here and or hesitant to do business here again. I'm done business in the past with Home Depot over 20+ times w truck rentals and have never had any issues.GIOVANNI ERNESTO C.
Customer did not leave a comment.RONALD THOMAS S.
Perfect transaction.JENNIFER D T.
A & J postal Agent name: : Julia ? FIL-AM , very professional... So far so good.., Keep up d good work...Gandolfo G.
Customer did not leave a comment.CHE BONG A.
Customer did not leave a comment.GARY L.
Customer did not leave a comment.Shayne G.
Customer did not leave a comment.George N.
Everything was really great except when I went to pickup truck the 24/7 phone line was down and I had to install U-Haul app bc it wouldn't work through web browser. Once your phone lines were up I had a nice agent assist me..Laura B.
Customer did not leave a comment.David M.
Customer did not leave a comment.Gloria D.
I hope there are trolleys in every truck and more equipments available in the store branch. But overall it's great, the staffs are very nice.JESSICA CATOLICO M.
Customer did not leave a comment.JEFFREY JOSHUA T.
It was a good experience and just what we needed as far as ease and customer service.Kent B.
Best place to rent! Customer service was exceptional! Thank you so much!!TISHA R.
Customer did not leave a comment.Duane S.
Customer did not leave a comment.Lorraine R.
Customer did not leave a comment.MICHAEL G.
Mobile pickup is still a challenge. Needs to be easier. Was on phone for 45 minutes getting truck, waiting, holding, changing phone settings, logging off and then back on......ugh! One should get a discount for that.Leslie R.
Customer service was excellent! Very helpful and knowledgeable.MICHAEL S.
staff was VERY helpful. she actually opened the store a little early to accommodate my schedule, and when I was unable to complete the self check in, she took care of it for me.David A.
I am Very Pleased with your service. J.P.John P.
Everything was great!Cami B.
Customer did not leave a comment.Dante D.
Customer did not leave a comment.Thong P.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.BLANCA N.
Customer did not leave a comment.vince M.
Customer did not leave a comment.gary L.
Customer did not leave a comment.Wendy W.
Customer did not leave a comment.Richard P.
Excellent service, friendly and thoughtful. I will use this location and for the other services they provide.Linda L.
Nothing; the service was excellent. Thank you for you service.MARIE S.
Customer did not leave a comment.Vanessa L.
Customer did not leave a comment.Phillip J.
Shiela was friendly and very professional. She answered all my questions and assisted me from when I picked up the vehicle through the time I returned it. I wish U Haul will have more employees like her.JULIO CARLOS D.
went above and beyond. customer service was awesome!BASILIA R.
Very helpful & good communicationColin S.
Whoever disclosed our truck drop off from the person I was fleeing from should be locked up. She now knows what State I'm living in. I guess when I flea again ill make sure to provide the court documents showing my location should never be shared. You guys should be ashamed for providing personal information to random fake callers. Now I'm stuck notifying the police because of your actions.Kim H.
I was charged differently when I dropped the truck off and the pick up location did not even have me in the system. Said I didnt get the truck from them .complete bullshit. I will never use uhaul again ever.Ruth A.
It was a quick one, two with a friendly staff.ALEXIS J.
Customer did not leave a comment.PATRICIA VERONIC K.
Despite my previous online completions, the pick=up experience was long and slow; and it was not the fault of the counter person. The cargo van was fairly new and clean, but when I filled up before returning, I got about 6 miles to the gallon---which makes me believe that the gas full indicator was somehow misleading.Tom K.
Great customer service as soon as you walk in. They were very welcoming and moved quickly. I would defintely come back here again.Patricia G.
Customer did not leave a comment.Marc B.
No improvement needed! A&J Postal always knows how to help us out with Uhaul's, packages, and MORE! Everyone is so friendly and they always treat us like family. I will always return to this location for my mailing and moving truck needs!Richard R.
Customer did not leave a comment.Jeff S.
Customer did not leave a comment.Steven W.
Very very friendly!Christopher F.
Joanne was so helpful and hard worker. She deserve an excellent work performance . Sincerely yours, Charina Gomez ??Charina G.
Except that u already charged me 31$ and I was told I would be charged for the day and approximate gas and that after I dropped off I would then be charged whatever extra miles I drove . I tried charging me twice and instead of extra mileage. $48 I owe I believe like 15 so feel free to take it out my card the extra mileage if u send a correct bill for me to click and pay I will pay it .Danielle B.
The staff there were super-friendly. No trouble whatsoever. Location is very close to my home and the vehicles were brand new. Impressed!Douglas B.
Sheila was wonderful. Great service with no issues.Aretha R.
These smaller franchise locations give better service and have friendlier staff than your full service Uhaul locations. I would always use the smaller offices.Samuel E.
Customer did not leave a comment.Evan M.
Customer did not leave a comment.arturo T.
Very friendly and efficient. Highly recommend this location.Ronald L.
Customer did not leave a comment.William D.
Customer did not leave a comment.John F.
Very customer oriented the lady that helped me. Very respectful.. very helpful too.Mario D.
Customer did not leave a comment.Aaron D.
Joan at A&J Postal was excellent and wonderful to work with.Craig C.
Customer did not leave a comment.Angela D.
Customer did not leave a comment.Alyssa R.
Easy one-day rental to move furniture across town. Truck performed flawlessly. No issues.James S.
Sheila was awesome!! I will definitely only rent from this location from now on!! Just because of her!! Thank u!!Megan G.
Customer did not leave a comment.Michelle J.
Customer did not leave a comment.Gabrielle M.
Nothing, the lady was very nice and we were in and out in a breeze. She didn't charge us any hidden feesWendell C.
$48 for a 1.5 hour hire was too expensive really. But the A&J Postal rep was brilliant, represented the Uhaul brand really well.Michael S.
Less price on MileageEtimani M.
Customer did not leave a comment.BEN W.
Customer did not leave a comment.Craig D.
It was an overall great experience! I have no negative comments. They had brand new trucks and everything went smoothly. Thank you!!Elizabeth M.