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JEFFERY G
Customer Reviews for ABC Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck visibly appeared clean but the smell was very strong of sweat and spoiled milk
NICOLE SGreat location
CLIFTON HCustomer service was excellent, defiantly will do business here again.
LARRY DQuick, professional, in and out with no delay. Can’t ask for anything else.
DOUGLAS FFriendly customer service and clean equipment
STEPHANIE SWayne was fantastic. I rent Uhauls multiple times a week and this location is by far the best.
PATRICK DI'm renting a truck from this location in early April.
ERIC WQuick, polite, honest service. Will use again and recommend to others.
SCOTT BWayne and Pam at ABC mini storage are amazing. We have been customers for years and the service is fantastic! Their customer service and support is outstanding!, they are friendly and make you feel as part of the family. The BEST U-Haul experience in the community.
Alvin RAlthough my experience with the people there was great... it was very unfortunate that my situation caused me to pay for a truck that I did not use. I came in and got a truck, went down the street (about 3-4 miles to the store) to find out that due to the threat of weather in the area, they closed. I immediately brought the truck back. I was still charged for a situation out of my control and where I could not use the truck. This was not the people at the UHaul's fault, but Uhaul had no provisions in place for similar situations. Nearly $70 gone down the drain for a 10 minute or less rental.
FREDERICK TOur truck had 17000 miles which was great , but truck kind of struggled to go from initial gear to highway gear, not a big deal.
DEBORAH DDon’t change the original agreed pickup location at last minute. Very inconvenient. If known this would happen would have made other arrangements
JOHN EWayne and his team were great. They set me up with a truck and trailer on very short notice. Everything work out great!
Thomas BOne of the most warm and helpful customer service experiences I've had in a long time. Well done! Kevin R.
KEVIN RGreat customer service. Easy to work with. Would recommend.
TRISTAN TGreat customer service
KEVIN EMy go to for truck rentals. Always and never a single problem.
CHARLES WThere was no personnel when I dropped off the trailer. I used the mobile app.
CLARENCE DThe owner and the staff were very helpful, friendly and efficient.
LEE ANo one was there and they put a sign on the door that stated they would be back 30 mins before we arrived.
DONALD GABC mini storage was not open when I dropped off the trailer. It just so happened the owner arrived as I was backing the trailer into a spot. He was coming to lock the gates for the Christmas Holidays. I was fortunate to have timed the drop off well. "Chance serves the prepared mind". I believe that to be true. William Murray, Retired Detective New Orleans Police Department
WILLIAM MThank you so very much. Made the move from Louisiana to Florida so seamless.
GAYLE WCan't remember the name of the guy but he was super helpful and answered all my questions! He did great.
Barrett CSo helpful and nice- have used this location before and will continue to do so!
Adele DVery helpful. Easy to handle paperwork. Helpful hooking up and disconnecting trailer when returning. Great service. Thanks 😊
Silton DGreat office staff. Second time here.love this place!?
DICK RExcellent customer service and availability. I will use this location for all of my future needs!
STEVEN HAgain, the app could not confirm my drop off location so I just had to hope I did the right thing. Customer support chat was the hero for U-Haul during my experience
Walter HLocation, office n truck where great..
TIFFANY JThe location had little parking available and had to park the vehicle putside of their gate. No one was available
Cheryl PPeople so nice. Truck was great
Donald BThe last 3 times I have rented from U-Haul it has been a pain in the ass. Equipment not at location as advertised. Reassigned pick up locations overnight without notification. Big U-Haul is making the lives of the small contractors difficult. Automate some more and loos more customers.
Steven NNo suggestions. All was outstanding
Patrick DMr. Wayne was great. He had my rental ready for me and even pulled it out for me. He was very thorough in the rules and made sure I didn’t have any questions.
ADRIENNE BThey took 30 dollars out my account every day and for no reason after the fact. No one rent any U hauls.I got my lawyer on this case
JOSEPH DIt location did a good job with communication. They were surprised to hear that I didn’t get any of the moving supplies that I had purchased however, they cannot control U-Haul being an extremely unorganized company.
Joseph CMr. Wayne is a highly respectable person and very professional.
MOHAMMED HEverything went smoothly.. Thx!
Christopher WNever disappointed by UHaul.
Debra ATop uhaul store.
Richard NGreat customer service. Will rent again from them.
Scott RShow the address as highway 59. There are no signs labeled "Girod Street.
William YExcellent U Haul dealer. Always friendly and accommodating. They are my go to dealer in Mandeville.
CHRISTOPHER FExcellent service. I was contacted in advance to inform me where to drop off the trailer and the owner (Bruce) met me when I pulled into the drop off location. Wow. Great service. Thanks.
Robert SI noticed a little where in tear on one of the trailer wheels sure enough after about 10 miles shredded pieces on the interstate. However U-Haul emergency service was totally amazing a gentleman came out in 20 minutes and had the tire on five minutes and we were on our way
Walley BThe personal attention and professionalism were outstanding. Will continue to promote this business.
Neil NSeamless service, a great moving company.
DAVID HNothing Keep doing what they are doing @ this location. Very friendly and easy to work with.
Bryan CWayne was very friendly, professional and efficient. Quick and painless process. Thanks, Wayne!
Lane JThe gentleman running this location was so professional and helpful. Very easy to work with, and made picking up and dropping off the trailer a breeze.
Justin SI have returned other equipment here before. Nice location and Wayne was very helpful. Check in was a breeze. Buy the way, the 20footer was a great experience to drive. Enough power to keep up with traffic. Nice smooth ride also.
Ben HThe man at the office did a GREAT job! I will recommend ABC rental to everyone I know and definitely use them again. Shame on me for not remembering his name. Nice to have someone mature with manners who values their customers. Thank you!!
Patricia BFast and efficient! Great place.
Shannon APerfect experience
william aAlthough I dropped the truck off during stated business hours, no one was in the office. I had to drop the keys off at a key drop. They never called me but texted me to say I owed them money for gas. I left the gas tank at the exact level that it was when I took it.
David SThe staff is friendly and accommodating.
JANICE H | Overall ExperienceI have rented this storage for almost 25 years and the folks there could not have been nicer to my family. Not once did I ever have a conflict, they are the most loyal folks ever and I was proud to be a customer.
BLAIR S | Overall ExperienceTruly a lovely facility with lovely folks
Mary C | Overall ExperienceWonderful people
Darnay D | Overall ExperienceGreat location and price! I would use them again
Cerenna T | Overall ExperienceStaff was always extremely helpful and friendly.
LEE M | Overall Experience