Very friendly and accommodating staff.WAYNE M.
Customer Reviews for ABC Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.WAYNE L.
We were specifically told by the manager on site to put the blankets back in the truck, no need to refold. We returned the truck and were charged a $10 cleaning fee. After contacting customer support, we were told it was for not folding the blankets! Customer service was rude about the entire situation and no help.JOSEPH T.
Customer did not leave a comment.CHRISTOPHER P.
Nothing. The experience was great.WILLIAM H.
Customer did not leave a comment.KIMBERLY H.
Customer did not leave a comment.ALBERT A.
Customer did not leave a comment.JOHN V.
Customer did not leave a comment.Daryl T.
Customer did not leave a comment.GENISE A.
Customer did not leave a comment.David B.
Good servicecarmen D.
Very fast and efficient. They even offered to refund my 1.95 box that I paid for but yet forgot on sight. Very nice people.Raymond H.
Nothing everything was goodMichele W.
Customer did not leave a comment.Janet C.
Excellent experience dropping off the truck there.Clay R.
Pam was excellent!KIRK K.
Customer did not leave a comment.Quentin S.
Customer did not leave a comment.Paul H.
Easy to deal withBERNARD B.
The personnel were very friendly and helpful!William B.
My son drove the uhaul didn't seem to have any problems. Very clean.sue C.
Customer did not leave a comment.Michael N.
Customer did not leave a comment.STEVEN C.
Customer did not leave a comment.Christopher R.
There my normal store but I didn't want to pay the round trip mileage.Eric D.
Pam is excellent and very good at what she does. She does a great job of explaining everything and makes the booking process easy.Robert C.
Neither employee was waring face coverings out of respect for current state COVID guidelines, and more importantly: their customers' health. This location was 30 miles away, and was changed from the location I selected when making my reservation. U-Haul expects customers to spend their own time and money, when the company isn't able to honor the terms of a completed reservation. In addition to the wasted two hours on moving day; I had to pay for the extra gas and a toll on the return trip. Thanks, U-Haul...you suck!William B.
Customer did not leave a comment.BRIAN J.
Staff was very friendly and professional. I did submit a separate Email about a charge on the amount of fuel used for the rental.TERRY M.
An old lock left on the trailer prevented us from being able to lock it ourselves.robert M.
Customer did not leave a comment.Paul F.
Customer did not leave a comment.Ronald N.
Customer did not leave a comment.Mark T.
Very fast, friendly serviceAmy M.
Fast, reliable service and very courteous staff! Very pleased with the convenience of using this business for my moving needs for a last minute moving project.Suzanne S.
Customer did not leave a comment.Jared V.
Customer did not leave a comment.John D.
They need more parkingTERRY S.
Extremely helpful and friendly excellent service!Whitney H.
Nothing staff was excellentCYNTHIA J.
Customer did not leave a comment.John D.
Customer did not leave a comment.Sue O.
Customer did not leave a comment.carl S.
Customer did not leave a comment.kellie S.
Customer did not leave a comment.Matt D.
Very helpful and nice. Much respect. Will rent again from this location and tell friends about the great customer service.STEVEN R.
Wish she would have worn a mask and no one said anything about sanitization protocol for cab. She was wonderfully helpful and sweet though.ZITA M.
Customer did not leave a comment.John K.
Very helpful and friendly staff. One thing however, U-Haul needs to update their trucks. The one I rented, although did the job it was outdated and vibrated a lot during driving. It made the trip very tiring.Majeed Y.
Charging me for another whole day for returning a few minutes late w no warning of this when I picked it up will ensure I never use UHaul again and will tell anyone the same given the opportunity for life.CAREY O.
Customer did not leave a comment.Chad E.
Customer did not leave a comment.Bernard F.
Mr. Wayne was so helpful and cheery. It was a great experience!!Kourtney H.
Customer did not leave a comment.Majeed Y.
Customer did not leave a comment.Jeanne W.
Customer did not leave a comment.Sean M.
They were very helpful and kind.PHILLIP T.
Customer did not leave a comment.Richard H.
Very easy pickup and dropoff.Ron C.
Excellent customer service!Arlene B.
Since this seems to be primarily a temp storage facility, there's less parking lot area for hooking up trailers. The staff was very helpful and professional.Richard W.
Customer did not leave a comment.Edward M.
no comments to improve services. All the customer reps were very helpful , courteous and professional. I was very comfortable in dealing with U Haul in every aspect of my rental experience . It was a 5 star, and will be using U Haul for my future moving needs.Ron C.
Wayne went above and beyond for me. What he said he would do, he did. He called and kept me updated on truck availability as he promised. He helped me and my family get done what we needed to get done. Couldn't ask for any more.RICH M.
Exceptional service!! The best U-Haul experience I have ever had!!!! Thank you, NealNeal H.
Customer did not leave a comment.Anthony S.
Efficient process. Friendly staff. Good equipment.Mark T.
Customer did not leave a comment.RICHARD D.
Great friendly peopleheather R.
Customer did not leave a comment.page M.
Pam was excellent and very helpfulMark M.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Gregory B.
I had no problem with the uhaul service. Very helpful and good people to work with.Richard G.
Professional and friendly!robert M.
No one was there in middle of day on a Saturday - didn't look like a U-Haul location.Richard F.
Customer did not leave a comment.Scott G.
Customer did not leave a comment.BART M.
Lovely woman at the front desk, very attentive, kind and helpful.Christopher D.
Customer did not leave a comment.Barney F.
Great communication and eager to support their customers!!Thomas B.
Ive always used and always will!sam P.
Customer did not leave a comment.Terrylynn C.
Customer did not leave a comment.blaine T.
Thank you!ALLAN C.
I was charged for fuel even though it had more when I brought it back than when I left.Gordon B.
Customer did not leave a comment.John L.
Everything was perfect.Tony V.
Cab leaked by passenger right side high where the plastic cover was when it stormed hard in Florida. Manufacturers defect.MARISOL M.
Customer did not leave a comment.Kay B.
I have no complaints. Everything went smoothly and everyone was cordial and helpful.Elesha T.
Customer did not leave a comment.JERRY M.
Great serviceCarey M.
Everything was great thanksCLARENCE B.
Customer did not leave a comment.James P.
The facility is just old and needs a facelift given the fact it's in Mandeville. Customer service was great. They were very accommodating as well as very communicative!! Very impressed with that!!Karen M.
Customer did not leave a comment.mark O.
Nothing. Went flawlessly and I was 100% satisfied.GERARD G.
Wonderful peopleDarnay D. | Overall Experience
Great location and price! I would use them againCerenna T. | Overall Experience
Staff was always extremely helpful and friendly.LEE M. | Overall Experience