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BRETT P
Customer Reviews for ABC Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process was seamless. The trick was very clean. The truck was pulled out and ready to go for me. I’ll use them for all my Uhaul needs.
ADRIENNE BThey are always prepared and organized.
MICHELLE SWe actually dropped our truck at the sister location just down the road as they were closed by the time we were finished and got turned around on where to go. Incredibly helpful staff, took care of everything for us in the drop off process.
Kendra HAlways fast efficient service easy access in and out and they go the extra mile to accommodate my needs would highly recommend thank you Wayne and his crew for always being on point friendly, and professional
Northshore EUse them multiple times a year, they are great!!!
JASON BHad to park and unhook the trailer myself with no help. I am 77 years old. Lady was cordial but this location does not provide good service
GEORGE RGates were closed when attempting to drop-off truck and trailer. Only place to park both due to size was in front of building. Now I am being charged for running over a water meter box. There was nowhere else to park the truck and trailer.
Bryan REasy transaction. Easy to get in/out. Owner confirmed equipment and pickup time by phone. Highly recommend!
CARLOS AThe owner of this location was very friendly and accommodating.
HERMAN KI’ve never used the app to check in It was so easy a cave man can do it. (Me) Was all backed in and ready for me to pull out I’ve also never driven a truck before- I did ok The manager showed up as I was trying to Return truck to parking space - thank goodness- super nice & helpful - def recommend this place
April AVery easy rental and pick up process. Very helpful when my schedule changed on me.
PATRICIA YI don’t usually write reviews but the guy was so nice and really helpful. He helped us get the best deal and was very personable. He made the process smooth and easy. Thank you!
JUSTIN BThe fact that you deal with Patrick Dronet of Firefighters on the Move means I’ll never use you again or recommend you. He is a bad business person and rips people off. Shame on you for being associated!
AMY DProvide a tongue jack for the trailer
WESLEY HThis location was able to provide cash rental but did not notify me that the return location would not refund cash deposit.
Barbara RWayne Cotaya assisted me on my rental and he was just wonderful. I was fortunate to have him assist me through the rental process. He is a great asset to the agency.
MARIETTA BI have to save the overall experience was fantastic. Pam, who helped me rearrange my schedule. A few times was so accommodating, and then when I checked in the gentleman which I can’t remember, his name was great and making the transition really easy and how we recommend this location and using U-Haul again first time user
MARCUS AThe representative was very friendly and helpful.
HOPE GCustomer service was great, trailer was in great condition, will be using this location again as needed!
JASON BExcellent service
Raymond DEXCELLENT CUSTOMER SERIVCE.
WILLIAM CVery convenient. Available 24/7. Great staff
ken r | Overall ExperienceExcellent, caring service! The owners make you feel very comfortable. True professionals!
Edward MProfessional and friendly Feel like I have friends when I’m in need! Great people who know what they are doing!
Edward MWayne was super helpful. Will definitely rent from here again!
Steven MLonger staffed hours may be helpful for some potential customers
ROBERT AThey were fantastic!
TIMOTHY SThis is the nicest U-Haul location I have ever used. Wayne was so helpful and explained everything so clearly and was very thorough in everything we needed to know. Efficient, professional, friendly, super helpful!
Cindy PKeep these people in this office. They are both awesome
DEREK RSad to say worse service ever - probably won’t rent from that place again - sorry
CONNIE Bfriendly service
JEFFREY BWas double charged with no communication had to pay almost $600 twice still have not received a refund
KELSEY ANothing
CAMILLA HExcellent commnication.
Justin BAbsolutely blown away by how smooth and stress-free my move was thanks to U-Haul! The owner went above and beyond—so kind, helpful, and truly made the whole process easier from start to finish. We were also able to rent movers directly through them, and they were amazing—professional, efficient, and so careful with everything. I’m so grateful for the experience and would highly recommend this location to anyone needing moving help! ⭐️⭐️⭐️⭐️⭐️
JOHN BThe truck visibly appeared clean but the smell was very strong of sweat and spoiled milk
NICOLE SGreat location
CLIFTON HThe staff is friendly and accommodating.
JANICE H | Overall ExperienceI have rented this storage for almost 25 years and the folks there could not have been nicer to my family. Not once did I ever have a conflict, they are the most loyal folks ever and I was proud to be a customer.
BLAIR S | Overall ExperienceTruly a lovely facility with lovely folks
Mary C | Overall ExperienceWonderful people
Darnay D | Overall ExperienceGreat location and price! I would use them again
Cerenna T | Overall ExperienceStaff was always extremely helpful and friendly.
LEE M | Overall Experience