Customer Reviews for ABC Rentals
(U-Haul Neighborhood Dealer)

617 reviews

416 W Main St   Sedalia, MO 65301
(W Of Ohio On Main)

(660) 826-5529

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    11 am - 2 pm

Services at this Location:

Contact Us

(660) 826-5529

416 W Main St
Sedalia, MO 65301
(W Of Ohio On Main)

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    11 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Danny is a pillar to this community and the way he represents U-Haul is very well done and I will recommend that location to everyone I see in need.

SEAN F. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Danny was excellent and so helpful and knowledgeable. He is by far the best rep I've worked with among several U-Haul locations here and in California.

Dixon S. 
Rating:
4.0

Customer did not leave a comment.

DEANA M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Nothing! Everything was great!

MARI B. 
Rating:
4.0

Customer did not leave a comment.

Gabriel L. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

Dixon S. 
Rating:
5.0

Excellent service

Martha G. 
Rating:
4.0

The gentleman at the counter was great and very helpful. The other man was great and helped with the checkout of the truck

JASON U. 
Rating:
5.0

Absolutely perfect. Great personel

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

NANCY K. 
Rating:
5.0

We would have loved to have more than one key card but otherwise all was great :) Liked the month to month option as well. Thanks so much!

Melissa E.  |  Overall Experience 
Rating:
5.0

Absolutely awesome staff!!

Douglas A. 
Rating:
5.0

The staff was very quick and helpful for both pick up and drop off.

DIANE S. 
Rating:
5.0

I received great service. Impressed with how well organized they were.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

SHEILA A. 
Rating:
5.0

Customer did not leave a comment.

EDWARD A. 
Rating:
5.0

Always great people to work with. Exceptional service.

JUSTIN S. 
Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON A. 
Rating:
5.0

Customer did not leave a comment.

Della A. 
Rating:
5.0

Everything is great!!! Thank you

Charmaine W. 
Rating:
3.0

The process Was very stressful having my storage unit at a different location than my drop off location. The person at the desk didn't really know I just said she didn't have anything for me and sent me down to the other one

AMBER R. 
Rating:
5.0

The team here was friendly, fast and efficient getting me moving quick and easy! Thanks so much!!

SHAWN Y. 
Rating:
3.0

Customer did not leave a comment.

COBY S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE S. 
Rating:
5.0

Customer did not leave a comment.

FREDRICK P. 
Rating:
5.0

Customer did not leave a comment.

Whitney B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Our issue was more with the UHaul rep that confirmed our reservation on the phone. We were told that the truck we wanted was available and would be a certain price, but when we went to pick up, it was the wrong truck and a lot more than we were told on the phone. The agent at the location was able to get us the truck that we needed. The truck was no well maintained. It needed new wiper blades, and it smelled like wet dog in the cargo area. Again, not his fault. Wiper blades are replaced by the regional guy.

DEANA T. 
Rating:
5.0

Kayla was particularly helpful and pleasant. Everyone at this location made the process easy and stress-free.

Julie Y. 
Rating:
5.0

Been working with these folks for years. Very professional and helpful.

Kenneth H. 
Rating:
3.0

N/A

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

RODNEY O. 
Rating:
3.0

Requested a utility dolly but only had one that was “promised” to someone, was given an appliance dolly instead. Have equipment requested, first come first served. Had to wait for service while a taxi was running because he was on hold.

Deana P. 
Rating:
4.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Very helpful in hooking up to the trailer. Also helped me change a fuse for my left trailer turn signal light and even gave me the fuse.

KEVIN Z. 
Rating:
5.0

Both associates that assisted were very helpful and nice.

Garrett E. 
Rating:
5.0

The only thing that I could recommend is to put a step at the doors for easer to get in the truck. It is very hard for elderly people to get in them. It also is hard stepping up and down at the back of the truck. Thank you

JOHN B. 
Rating:
3.0

Customer did not leave a comment.

IRIS N. 
Rating:
1.0

The movers I hired and paid for never showed up. And never contacted me.

D'Ann C. 
Rating:
5.0

A chocolate malt would be good.

HAROLD W. 
Rating:
3.0

Customer did not leave a comment.

JACOB W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
2.0

lower prices and move location to in the middle of the main road. The person who set me up with a truck has no bedside manors.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Nothing. Service was excellent!

Janet S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY C. 
Rating:
5.0

Customer did not leave a comment.

ANNETTE H. 
Rating:
5.0

Customer did not leave a comment.

ANDREW F. 
Rating:
4.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

FRIANDRA L. 
Rating:
5.0

Customer did not leave a comment.

TERESA G. 
Rating:
5.0

It was all good. Nice personnel but not very well staffed. The only associate there was quite busy ! He probably needs an assistant to help with the load! But overall I'm very thankful !!!

LUIZA Y. 
Rating:
3.0

Customer did not leave a comment.

DEBRA H. 
Rating:
3.0

I think the process for the pick up and return is ridiculous for the 24/7 truck rental bullshit and having to reserve for a full 24 hours when we only needed it for 5, also bullshit. Taking 100 pictures to prove who I am and you contacting my mom when saying you only needed the contact in case our rental was delayed being returned which was a lie and my mon was at work. Oh and the directions were not clear. You had to download the app in order to pick up and drop off which is not what the thing said. So Fuck it.

Skylar D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Customer Service was perfect

RICHARD W. 
Rating:
4.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

Everything was all good.

bonita C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE G. 
Rating:
5.0

Danny was so nice and helpful!

JANIS C. 
Rating:
5.0

Keep up the good work.

Terry T. 
Rating:
4.0

Customer did not leave a comment.

CLINTON B. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

TRACY G. 
Rating:
5.0

Customer did not leave a comment.

Corey B. 
Rating:
5.0

Customer did not leave a comment.

Jay J. 
Rating:
5.0

Customer did not leave a comment.

nathan B. 
Rating:
3.0

Customer did not leave a comment.

Adrian D. 
Rating:
5.0

Customer did not leave a comment.

Jay J. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas F. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

They were very friendly and helpful. I can't say enough good things about them.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN F. 
Rating:
4.0

Customer did not leave a comment.

samuel P. 
Rating:
5.0

Very professional

NANCY BERNADETTE W. 
Rating:
4.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

RICKY C. 
Rating:
3.0

It was storming when I picked up the auto transport. So I was not able to upload any photos to the link due to heavy rain. When I got home and waited out the rain I did take photos but was not able to upload due to the link had expired. When I turned in the trailer I was asked where the rear safety chain was. I did not have it and here is the photo of the trailer when I got home. I was not charged and they disputed it at the store.

Eric B. 
Rating:
1.0

I had several unnecessary charges so I ended up paying three times for one night . I will never go back

Christa A. 
Rating:
5.0

Customer did not leave a comment.

Oleg B. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

with covid-19 you should sanitize back end of truck we had to go to the expense ourselves

JUDITH C. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Melanie H. 
Rating:
3.0

The gentleman at the front counter was extremely rude and not helpful at all! The truck had a lot of damage.... so much damage that I couldn't take a picture of all of it!

Noah P. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
5.0

very friendly staff!

JOHN M. 
Rating:
5.0

Mr. Van Dyne and the other staff member were very professional and courteous! Rented from U-Haul plenty of times, this was one of the best! Please pass my compliments to them!

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
No reviews have been submitted for this location.

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