Difficult to find and at first couldn't locate our reservation.Dale B.
Customer Reviews for ABC Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were charged 25 dollars for not sweeping out truck when everything we put into truck was removed from truck and we didn't leave anything in truck bed. Manager said he sent pictures but we didn't receive any and truck bed was as clean as when we got it.STACIE G.
Registration was confusing. I registered for a location in marquette, but was then sent to ishpeming with no reason why. I had to call a few different places before I got it figured out.Haley T.
Customer did not leave a comment.Emerson F.
It took us an hour to clean the ice off the windshield. It was very thick.Jessica K.
Park trucks 10 more feet to the left. This will allow for enough room to back up larger trucks than the tight space inbetween the truck and the storage building I was given. Trucks could also be spaced further apart. There were only 2 trucks in the entire lot and thy were parked 2 feet apart, making it hard to cut the wheel to back out without hitting the other truck. There is ample space to park trucks at this facility, I am not sure why thy are parked in such a tight space.JOSHUA ALLEN P.
Customer did not leave a comment.Jeffrey L.
Great customer experience! They helped hook everything up for a quick one day rental!Dannan H.
Lets address your incredibly poor computer registration it was the absolute worst and your toll free assistance when registering really sucked. Fortunately real people at the pickup and drop off points were incredibly helfpuf. But everthing else was a total nightmare. I would never rent from Uhaul again. You got some software designer that is a complete idiot. You need to redo your whole systemChuck H.
Customer did not leave a comment.Adam V.