Customer Reviews for A-Boy Electric & Plumbing Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A-Boy Electric & Plumbing Inc

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Lori D. on

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Mike was great with helping me. It was my first time reserving a truck with my phone app. Everything went well and will definitely use the neighborhood U-haul at A-Boy again.

Kim O. on

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This location is inside A-Boy and it's unclear if the employees who check in/out are A-Boy or UHaul employees. At one time we had 3 employees helping with the check in process on the computer blaming Uhaul for the system slowness, lack of training and scheduling. As a customer, I really don't care, I simply pre-ordered the Uhaul, expected to arrive, have it ready, pay and leave.

Rex S. on

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For me everything worked out fine. The agent explained everything to me and answered all my questions...so my experience was fine.

John C. on

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James P. on

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Kishra O. on

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Actually a mile down the road I received notice the gas cap was not on properly. I pulled over and found it open, and could smell a strong odor of gasoline. I closed it and and checked the fuel level and it said it was below the half way mark. I hadn't checked the gas level before I got in, but hadn't driven very far. I forgot to notify the place when I dropped it off.

Rachel J. on

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State more clearly U-Haul is not open until 10AM. They made an exception for us which was very nice, but when we came into the store the employees were very rude about us being there before 10AM. Next time I would choose a different store with clearer hours.

Jolyn C. on

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Jan T. on

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Confusion regarding verification but overall experience very positive

Beauvais A. on

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I came in for a quick van rental to move a single piece of furniture and it couldn’t have gone more smoothly. I was greeted with a helpful smile and out the door with the keys in less than 10 minutes. The return was just as effortless. It was a great rental experience.

Kurt W. on

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Peter D. on

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Metaalo M. on

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A-Boy Barbur blvd location workers are the best! I received excellent customer service, from being warmly greeted as I entered, to being treated with the utmost respect by Jason, who walked me through my rental transaction. My husband had to work that day, and this was my first time renting anything like this by myself, but Jason was very patient with me, and went out of his way to make sure I understood the contract. He even helped me pack the hand truck in my van. What a gentleman! Thank you A-Boy on Barbur for making this first time rental experience an awesome one. Keep up the great work!

Steven S. on

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Robert C. on

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dropping off the truck here after picking it up from Tigard was confusing to them!

Michael S. on

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Improve their pick up hours and customer service. The person at the help desk was extremely abrasive.

Cindy M. on

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The after hours express option should be removed from the website. You can only pick the trucks up when they are open.

Barbara B. on

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Overpriced and inconsistency quoting prices

Judy N. on

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Our van: the upholstery reeked of cigarette smoke.

SARA V. on

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The service at A Boys was great and if I didn't have to deal with U-Haul corporate I would use them again. Your employee Hunter in the Lake Oswego office is rude and dishonest. Rarely have I dealt with someone in customer service that thinks it is okay to threaten cancel a person's reservation. She had zero concern about me as customer and offered no viable solutions. Grateful the guys at A Boys took care of me!

brenda G. on

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Took an hour to “check in” as the computer system was extremely slow. The truck was filthy. And had a rancid smell. It was unsafe to drive due to mud caked on the windows. Our move was delayed 2 hours due to this. We cleaned the windows and the interior of the cab. Oh, and then we had to fill it with gas. I don’t know who is in charge of this... but I feel we should be reimbursed for the 2 hour delay due to the condition of the truck and computer issues they had at the pick up drop off location.

Douglas C. on

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Nicholas M. on

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i tried the self pick up and after following all the directions and waiting for 20 min, it simply said that the process wasn't completed. But when i talked to the staff at the location they were very helpful.

Edward B. on

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We had reserved a moving van at a different location (Kelly Ave). 3 days before our reservation, we were told that there isn’t a van at that location and they assigned us the Barbur location. We had to pay for extra mileage as the Barbur location is farther although the people there were very courteous and efficiency. Why is UHaul taking reservations when you can’t produce the van? And If you can’t honor a reservation at a certain location, shouldn’t you offer a discount of some kind?

ELIA M. on

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Tyrell S. on

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Amanda J. on

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This location has slow and inefficient customer service. It took 45 minutes past my scheduled pickup time to get paperwork signed, the truck brought to the front of the store and a reminder to get the blankets I requested at the time of my reservation. Upon return the people helping were sarcastic and coy. I’ve rented from here multiple times, A-Boy on Barber Blvd. and every time I’ve had a similar experience. One one occasion they took an hour to find the keys for the van I reserved after telling me they couldn’t find them and I must have reserved at a different location.

Ann-Louise M. on

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Sarah B. on

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Why do the trucks need to be so high? Difficult to load.

Karen L. on

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Mike V. on

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Great responsive service. Confidently moved through the reservation process. When I returned the rental, the process was efficient and timely.

Hillary M. on

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Takes longer than necessary to check in and out...checking in, employees didn't know what appeared to be a new computer system, then checking out, they were helping other customers with their hardware needs, ignoring me...

LORI H. on

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Roderick I. on

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Neva C. on

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