Pay attention to your customers & show the proper customer service.Clifford C.
Customer Reviews for Aces Custom Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are not open on the weekend. On my rental agreement I said I was returning on a weekend when they are not open. I wish someone had alerted me before that I needed to use a remote check in. I might have chosen another check in location. On your paperwork it says there is a $20 fee to use remote check in which really pissed me off when I started using it. It was really easy to use once I figured out how to use it and I was released to see you did not charge me $20 fee on a $92 rental. This location needs better signage about the need to use remote check in.GEOFFREY S.
Customer did not leave a comment.matthew F.
Better maintenance of the vehicle and tires where terrible in the snow.Christina H.
Customer did not leave a comment.PERCYTHEODORE F.
The Guys who helped me were more than supportive and helpful.Joseph R.