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TIAGO S
Customer Reviews for Acorn Mini Storage I-95
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Experience was smooth and convenient! Well done!
James Btelephone and in-person support Excellent
ALEXANDER SQuick and easy great communications with staff.
LONNIE ADropped the truck just after the employee had closed the shop. He parked his vehicle and walked me through the after hours drop-off process.
David CGreat service a a reasonable price
KENNETH KI had to make a last minute change to my rental, and the manager was very helpful in making that happen.
MICHAEL MThe staff member was extremely helpful and gave good suggestions on how to drive around with the dolly and furniture movers in the truck so that they wouldn’t bang back-and-forth. He was very clear and concise and pleasant.
MARIE SRent from this location all the time. Always friendly and great to work with.
ERIC MEasy drop off, just handed them the key.
THOMAS NEvery one was extremely nice and professional the truck looked brand new but the front-end shakes alot
Donald FGreat staff and service.
Lorenzo JTHE STAFF HERE IS ALWAYS WONDERFUL, FRIENDLY AND ACCESSIBLE. THEY ANSWER ANY QUESTIONS I HAVE WITHOUT DELAY.
Carra SThe location is the best UHaul experience I have every had!!! Everyone is so friendly and helpful!!! Joel was awesome!! So was the lady, can't remember her name.
Jill CI have been there 4x. Won't go anywhere else. They're wonderful to work with.
TONI OKaitlin is always very professional, friendly and helpful. It is a pleasure working with her and the rest of the team. This is the second time I have used this location and they are all great. Thank you
STEPHEN FVery nice experience
JAMES RRequested a truck online but was called and offered a 10' box, not offered a discount for the decrease in gas mileage and uncomfortable driving position, both explicit reasons for wanting a truck. Box Truck had tire fault indicator on entire time. After first time of 8am appointment, where employee opened up at 805 and I didn't drive out until 830, I figured this time would be better. Nope. This location has lost my business.
JOSEPH LThe friendly service and kindness I experienced is something you'd hope for at any business. Gary was extremely helpful with my hook-up and getting my wiring connected for me.
DANAE RFor improvement, the cart could be a little larger, so that some bigger item can be carried
Simon F | Overall ExperienceOrdered a Dolly but never got it.
CHARLES GNothing. Customer service was excellent. The equipment made my move easy.
yolanda cVery good experience
JENNIFER FIT was a pleasant and efficient location. Kaitlyn was very friendly and professional! Thank You for making this rental experience so smooth!
JAMES CWheel seal leak on truck.
Carol REveryone that has helped me with my rentals at Acorn Storage has been awesome and very helpful. It’s the first place I look to rent anytime I need a truck or trailer
EDWARD YGreat service and rental experience
Jason CExcellent
GLICER VEveryone was very very helpful and very friendly. I would hire them all.
THOMAS DNumber one U-Haul in Palm Bay, hands down, really good people. Thank you so much!
LACOY AThis was a great experience with after hours drop-off.
HARVEY HAbsolutely one of the best U-Haul rental locations we've ever dealt with. Reliable, professional, friendly and easy processing. Will return to rent again and would highly recommend!!!
MICHAEL SCompletely satisfactory experience the gentleman who greeted me warmly was very helpful and seemed very happy to be of service. He answered all the questions I had about returning the truck and had the entire process done and me on my way in a very timely fashion would highly recommend.
DILLON PThe manager was very helpful and flexible. He helped us load and secure our sedan onto the auto transport along with his helper. Both were very kind and helpful!
RICHIE GThey were very professional and friendly. Great service
STEPHEN FThe folks were very helpful, the checking in and the returning equipment process was quick and easy. Highly recommend.
PAUL ZAcorn storage and U-Haul rental is the best place in Palm Bay and near Melbourne Florida. Not only are they trucks well-maintained and clean but also the storage facility is immaculate. Joel is the manager of this facility and he does an amazing job. Thank you so much Joel for all your help.
Nancy TClean modern location. Very good customer service. Friendly/helpful manager.
KEVIN RI started the short trip 13 mile trip with the fuel gauge on 'F'. When re-filling with gas at the end, I stopped the pump after 4 gallons figuring there's no way I used that much gas. Come to find out, the gas gauge goes way past 'F' when actually full. Upon return, clerk noted dirt in the truck. I picked up 2 fence panels from the local Tractor Supply, so whatever dirt that was in the truck was there from previous rentals. The truck had warning lights and warning message about tire pressure monitoring. I was charged $1.20 per mile even though the website indicated $0.99 per mile. Next time I need to get fence panels, I'll try Home Depot, Enterprise, or some other rental.
BRIAN SIt was difficult to find the entrance. The gentleman who unhitched our trailer was nice. I asked if he needed to see our paperwork. He said he could get everything from the trailer number. The next day we received a call asking where the trailer was I said we dropped it off the day before. I was told they would look for it. I called back later just to confirm and was told they found the trailer.
KEVIN LThe truck wasn't 100% clean, but it was clean enough for me. The service was absolutely fantastic !!! They helped out big time !!! I don't see how they could improve anything. Everything went VERY WELL. Thank You
THOMAS BAcorn is a nice U-Haul site. Person at checkout was very helpful and all went smoothly.
Dennis AIt was excellent customer service
DONNA CJoel was very accommodating and very friendly! I made a last minute reservation and Joel made sure the truck was all ready for pick up when I arrived. It was also a quick and easy return process. Highly recommend!
RYAN GVery helpful and courteous staff!
LANCE AFriendly staff.
DEBORAH HEasy and convenient location! Staff was efficient and quick.
Carolyn HExcellent customer service help.
Joyce AVery professional and excellent service.
JOSE GEveryone there was helpful and could not have been better. I would rate them excellent.
Willis II needed 2, 26ft trucks to move to our new house. It is so cheap to use U-Haul if you can do the packing and loading. I saved at least 80% over what the movers wanted. The people at Acorn Mini storage were very friendly and helpful. I highly recommend them and U-Haul. And the trucks were like new.
JON FI have used several different uhaul locations and this one is BY FAR the best. Service is ALWAYS great. Service is prompt. other locations I have used have young kids working there that appear to not give a crap about customers every single time I go there.
MARCOS H5 star everyone was friendly, attentive & went over the top to ensure Acorn mini storage customer service & business reputation was represented well. S/O to Joel & the whole staff thanks!👍🏽
Mark R | ReservationEveryone was very polite and helpful
Bruce W | Overall ExperienceI love this storage center. I wish they had a non climate control section so I could keep all my stuff in one place. The staff are awesome every time I rent from there. It is probably the cleanest best run storage I’ve ever used. I would definitely recommend them to anyone I know
edward y | Overall ExperienceThe staff has always been professional and pleasant with us. They were caring and worked with until the end of using the facility. God bless the staff at Acorn Storage on Culver in Palm Bay, FL. Bryan Loyd
Bryan L | Overall ExperienceJust need to start Veterans discount
MICHAEL C | Overall ExperienceThe storage facility is clean and the staff is super friendly. Would definitely rent here again if needed.
Amanda S | Overall Experiencevery nice place
JOHN L | Overall ExperienceIf you are looking for a facility that is clean, well maintained and secure then Acorn storage is the place for you! I rented a unit for 2 years and never saw 1 bug. The staff was so helpful, friendly and polite and were always eager to answer any question I had. They made the process of moving in and out so easy. If I am ever in need of storage facility in the future, I will never think twice about calling them first. Best wishes wish your expansion. Keep up the GREAT work! Sharon
Sharon M | Overall ExperienceExcellent facility, very pleased, no complaints over past four and half years.
JAMES G | Overall ExperienceOur personal belongings remained in excellent condition over the years we stored them with Acorn. We would definitely recommend them due to the cleanliness and easy-access of their units.
cheryl j | Overall ExperienceI have used this location for storage and U-Haul truck rentals over the past 2.5 years. I have found the staff to be excellent each and every time I have been there. Anytime in the future I need either storage or truck rental, this is where I will go.
ROY S | Overall ExperienceGreat and helpful staff!
jason V | Overall ExperienceI was very pleased with my experience at the Acorn Mini Storage facility.
Gary B | Overall ExperienceI genuinely appreciate your kindness and courtesy whenever we spoke, Thank you for the great service.
deborah k | Overall ExperienceOUTSTANDING service all the time , James goes beyond to help any issues that a cure!! Enjoyed my service with Acorn
PATTY A | Overall ExperienceThe team was a pleasure to deal with. They bent over backwards to insure that my rental experience exceeded all expectations. The facility was well maintained and very clean. For anyone needing a mini warehouse rental from Palm Bay to Melbourne, I highly recommend Acorn Mini Storage. - Ralph
Ralph G | Overall ExperienceThanks! Everyone was so nice which is really important because a lot of people who use storage units are going through rough times.
nina g | Overall ExperienceJoel is excellent. He is knowledgable and always looks out for the customer’s best interest. I always feel appreciated and I will return for other moving and storage needs.
Beverly J | Overall Experiencevery nice
Steven F | Overall ExperienceProfessional, knowledgeable, and courteous staff! Enjoyed my experience using your facility!
carl s | Overall ExperienceThe staff, James & Joel, have always been very helpful, courteous, and professional. May I take this opportunity to say it was a very 😊 happy relationship and best wishes.
JEAN W | Overall ExperienceExcellent location to store you items. I had an 10x20 and a 10x10 while waiting to move. The personnel at the front desk were great. Very friendly , helpful, and accommodating.
Charles F | Overall ExperienceThis is a very nice facility for storage. The people are very friendly. There are plenty of carts to move to/from your car or truck to the storage unit. The restrooms are always clean.
David N | Overall ExperienceThe best! Very clean, the nicest staff you could ever work with, great prices. Recommend!
jacob m | Overall ExperienceI have used a number of storage facilities in the past but this one was the best. A 10 out of 10! Keep up the good work!
david s | Overall ExperienceJoel was brilliant in helping me get sorted and managed.
Haydee F | Overall ExperienceEveryone was very helpful. They walked through the process and showed me around this very nice facility.
Kurt R | ReservationNice monthly cost. Cheapest around
JIMMIE H | ReservationCommunication prior to storage was excellent.
David W | ReservationIt was quick Jerry showed us our storage unit and we had out stuff in the unit with in minutes it was great.
Sarah S | ReservationNothing out of the ordinary - nothing bad.
Kelly T | ReservationVery nice please was clean easy access. Facilities. New building the big units are 12' high which is awesomeness Check in guy was very helpful. All in all very great experience. March 19 2019.
fazal k | ReservationBeing able to store some of our household goods while we were moving to a smaller home was a great help. We were able to get everything we wanted to keep moved when we were ready.
CAROLE M | Overall ExperienceEveryone of your staff were very helpful and professional.
MAGDA R | Overall ExperienceVery friendly and helpful.
HECTOR C | Overall ExperienceExcellent facility. Very clean and great service.
LARRY S | Overall Experience