Customer Reviews for Acorn Mini Storage I-95
(U-Haul Neighborhood Dealer)

1,549 reviews

1340 Culver Dr NE   Palm Bay, FL 32907
(off of Palm Bay Road near I-95)

(321) 728-5586

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(321) 728-5586

1340 Culver Dr NE
Palm Bay, FL 32907
(off of Palm Bay Road near I-95)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Rolando F. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER H. 
Rating:
5.0

Customer did not leave a comment.

Theresa K. 
Rating:
5.0

We rented twice from this location. The first was to move some furniture we were donating and giving to our daughter and the second was to move two sets of washers and dryers. Both were excellent experiences with a very helpful employee. We will use this location again in the near future for two more moves. Great service!

Julie T. 
Rating:
5.0

The guy who checked us in is awesome. He has a great attitude, is helpful and makes great recommendations. He is quick and helpful and although we rented through the mobile app, he was helpful to offer assistance to make sure we had everything we needed. We have rented twice in the last couple of weeks due to two moves happening at the same time and helping our daughter move gradually from her apartment to their house and I wouldn't go anywhere else! In times where customer service seems like an after thought, please recognize his excellent and friendly service. I have already recommended this location to a neighbor who is also moving. THANK YOU!

Eric T. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany H. 
Rating:
5.0

No improvements needed. Everything went excellently.

David N. 
Rating:
5.0

Thanks! Everyone was so nice which is really important because a lot of people who use storage units are going through rough times.

nina g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
4.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

The original person I dealt with went over and beyond. Later that day a different person charged me $25 to help me and then billed extra insurance I didn't contract for which took few days to refund. Wouldn't recommend that person to anyone.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

Cody D. 
Rating:
5.0

Nice clean truck, ready upon arrival. Convenient location for us. Easy pick up and drop off. No complaints!!

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
5.0

Very professional and super friendly.

Luke B. 
Rating:
5.0

I've never had an easier rental. Awesome

Yovan M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS S. 
Rating:
5.0

Customer did not leave a comment.

joseph M. 
Rating:
4.0

good experience

James M. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
3.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great experience, thanks!

Ed N. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Maurene A. 
Rating:
5.0

Was very nice

Shyline H. 
Rating:
5.0

Joel is excellent. He is knowledgable and always looks out for the customer’s best interest. I always feel appreciated and I will return for other moving and storage needs.

Beverly J.  |  Overall Experience 
Rating:
5.0

Great customer service! Thank you so much. We will definitely pick you guys again,even if it means driving longer. Very friendly,very knowledgeable,and very considerate staff.

Damion W. 
Rating:
5.0

Joel is the best! He is always up beat, what he promises, he delivers and I always feel that I am an appreciated customer.

Beverly J. 
Rating:
5.0

Great place to rent from Very friendly and helpful

Eva G. 
Rating:
5.0

Joel was extremely nice and helpful. Took his time to explain and answered all of my questions.

Julie H. 
Rating:
5.0

Great Experience

Eddie R. 
Rating:
5.0

very nice

Steven F.  |  Overall Experience 
Rating:
5.0

People there are the best

FRED S. 
Rating:
5.0

Customer did not leave a comment.

Ronald Y. 
Rating:
5.0

Customer did not leave a comment.

manson N. 
Rating:
5.0

Professional, knowledgeable, and courteous staff! Enjoyed my experience using your facility!

carl s.  |  Overall Experience 
Rating:
4.0

Excellent customer service, everything was fine except for the truck... it was in serious need of wheel balancing and suspension system work. It rode like it had square wheels!

James C. 
Rating:
5.0

Customer did not leave a comment.

Roy S. 
Rating:
5.0

I had the same guy for pickup and drop off and he was extremely kind. I was in and out in just a few minutes both times. Hes got it down, no need to improve anything.

Brett A. 
Rating:
5.0

Acorn was great. Service and attention from the team at Acorn was the best I have experienced when renting from U-Haul. Thank you Acorn.

Mark J. 
Rating:
5.0

Superior service!!!

Teresa F. 
Rating:
4.0

Other than finding the office, my return went very well. The “front” of the building has no where to stop with a trailer attached. Trying to navigate the parking lot I missed seeing the office door. I had to leave the parking lot, on a one way street and then make a u-turn and re-enter the parking going to “the back” of the building. I met a very helpful gentleman who informed the office that I was returning my trailer & removed it. (I was a little nervous because he had just got out of a car with a trailer attached.) But he was very helpful & efficient. I drove around the front for my receipt which I was told was already emailed to me! Again, efficient! My suggestion: put up signs to let people know where to go for returns. Thanks

KATHRYNE M. 
Rating:
5.0

I called an tried to drop off the trailer early and called the 800 number and was told that I have to drop it off where he wants not where I wanted to I didn't drop it off add woke up to a ticket on my windshield

John B. 
Rating:
5.0

Customer did not leave a comment.

Chelen L. 
Rating:
5.0

Friendly, professional and efficient. Very well run. I was in and out with what I reserved in under 10 minutes, and return was even faster. Will definitely recommend this location/team.

jim P. 
Rating:
4.0

Convenient location, professionally staffed. Would rent here.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

fransisco B. 
Rating:
4.0

Customer did not leave a comment.

DENNIS L. 
Rating:
5.0

Have used this location twice, service and staff are excellent.

Douglas D. 
Rating:
5.0

Joel was an extreme pleasure to work with. He is a quintessential representation of how customers should be handled. I would consider him for training of other locations whom are not highly rated.

Andres B. 
Rating:
5.0

Customer did not leave a comment.

Jose S. 
Rating:
5.0

This location is amazing. The staff is friendly, helpful, and professional. Highly recommend.

Maria T. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

Velma D. 
Rating:
5.0

This location was by far the easiest and most organized I've dealt with in the Palm Bay area.

Donald M. 
Rating:
5.0

Nothing, ever went smoothly checking out the equipment and back in.

ROY S. 
Rating:
5.0

Very friendly and quick.

Michael B. 
Rating:
5.0

Rental agent was very helpful and knowledgeable of the area.

Richard B. 
Rating:
5.0

Best experience I have had with uhaul so far. Very information and helping in every aspect of my moving process.

JOSHUA W. 
Rating:
5.0

The employees are top notch at the location I rented from. I only rent from that facility if I can. But I do HATE that when I rent for multiple days that I can't return things like blankets and dollies early when I done with them. That really boils my blood

edward Y. 
Rating:
5.0

Efficient and friendly. Would highly recommend.

RUTH C. 
Rating:
5.0

Everything went smoothly and quickly when I needed it asap.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Martin R. 
Rating:
5.0

Customer did not leave a comment.

Carlos D. 
Rating:
5.0

Dude was super helpful and knew the business. Very easy and fluid transaction picking up and returning the trailer. Thanks!

EARL Y. 
Rating:
3.0

Customer did not leave a comment.

Tracylynn B. 
Rating:
3.0

Customer did not leave a comment.

TRACYLYNN B. 
Rating:
5.0

All is good

CARLOS F. 
Rating:
5.0

nothing, I always ,get the perfect service, don't change a thing

Edgar V. 
Rating:
5.0

James was very professional and did and excellent job. We had a good experience at this UHaul.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

TARA P. 
Rating:
5.0

Customer did not leave a comment.

Lucy B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL C. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL B. 
Rating:
3.0

The windows were filthy. And the truck had a hard pull to the right which made it very difficult and stressful to drive.

Mike K. 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

I understand that these trucks get used a lot and while I did not have any adverse consequences the truck is in need of an alignment. It pulls quite a bit to the left.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Ernie S. 
Rating:
5.0

Customer did not leave a comment.

Auville B. 
Rating:
5.0

Very friendly and efficient! Above your average experience!

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

Well organized everything in place

KENNETH A. 
Rating:
5.0

Great Service

RONNIE F. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Easy drop off. Hassle free

KEVIN R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Very customer oriented and very friendly.

Richard A. 
Rating:
5.0

Great service and friendly staff

Jorge C. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Rafael W. 
Rating:
5.0

Great service! Great Staff!

MYRA H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY V. 
Rating:
4.0

I was concerned as to why I was charged 2 gl of gas for 8.08 when I returned the vehicle with more than enough gas than I used. It was listed at a half and I returned it over a half?

Chad N. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

The service was excellent !

Susan G. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

super nice

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

Customer did not leave a comment.

Juan H. 
No reviews have been submitted for this location.

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