Customer Reviews for Acorn Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Acorn Mini Storage

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lynda S.
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Clerk was very friendly and helpful. If needed, I would definitely rent here again.

Casey Z.
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The lady at the front was incredibly kind and made it super easy to work with!!!! Two thumbs up 😀

saleban A.
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Nothing to improve you guys are awesome Thank you 🙏

tracy A.
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Customer did not leave a comment.

holly Z.
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Nothing,,,,my experience was wonderful manger was very helpful

Kelli G.
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My 4 year old phone would not take me through the check in process. Ended up spending about an hour trying to get help via phone call to u haul. They cannot give any codes for keys over the phone. Finally used my u haul account on a friend's smarter phone. I would not do online check in again.

Ana A.
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To clean the vehicle inside

Andrew E.
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Kari was great

kristen C.
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Great service, clean well running cargo van. We did a small in town move in St Paul and would use this location again without hesitating.

Raniery D.
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All went GREAT as usual. Awesome job 😀😀😀

Edward H.
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Customer did not leave a comment.

Benjamin R.
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When we opened the back of the truck there were moving blankets all over the ground and the dolly (which we specifically didn't want to rent) was laying in the middle of the truck. We were charged for the additional rental gear which we did not reserve, use, or want to pay for. The check engine light was already on in the truck and on our way back to drop it off it actually died for a few minutes before starting back up. We got the job done and the move went pretty smoothly we're just frustrated that we were still charged for things that we did not choose when reserving the truck and for the poor quality of the truck itself.

Robert F.
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Customer did not leave a comment.

Raniery D.
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Excellent as always. Thank you. 😃😃😃

Michelle B.
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Customer did not leave a comment.

BLAKE E.
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Customer did not leave a comment.

Tanya W.
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Nothing keep doing what you're doing

doug C.
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Customer did not leave a comment.

Raniery D.
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As always .. Everything was ready to go and went very smoothly. Great location with GREAT STAFF. I appreciate their work and always being prepared.

Donald A.
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We didn't want any blanket covers but looks like they were from the people that rented it before us. Also the 2 wheeler was in there and we didn't use it but it was laying on the floor.

TRINIA S.
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Great customer service people! The truck had a lot of dirt inside and something sticky on the seat. There we also old chips in the cubby of the door.

Ella W.
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Customer did not leave a comment.

eric O.
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Customer did not leave a comment.

Mark P.
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Customer did not leave a comment.

Wendy W.
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Customer did not leave a comment.

Ia K.
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Staff was super helpful and friendly!! Keep up the great work, Acorn location staff!

Steven K.
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Customer did not leave a comment.

Jeff R.
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Customer did not leave a comment.

Stephanie S.
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Terrible customer service and maintenance of the vehicle.

Jeffrey A.
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Nothing. Everything went smoothly. Very quick check in and check out. Charges were accurate.

Kirk M.
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Customer did not leave a comment.

Abenezer D.
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Customer did not leave a comment.

Rebecca M.
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My suggestion for U-Haul overall is that the mobile check in process was difficult. It would have helped to know in advance I needed additional information (either contacts, passport, etc) to be verified. I could have been prepared (and prepared my alternate contacts) had I known this in the first place. However, the woman at this location was incredibly nice and helpful through the whole process! So I'd recommend doing in-person instead of mobile pick up.

Gisel H.
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Very good customer service from the friendly lady and very good uhaul truck. This was my first time getting a uhaul truck and it was fantastic. I don't think I will move again without a uhaul truck.

Wayne S.
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rented a 15' truck for the 2nd time - back area was dirty with sheet rock (powder & chucks) - had to clean out before we could use - we had white power everywhere - truck must not have been inspected when it was returned or before renting out - called right away when we got home to tell them & all they said was sorry - when we returned approx 4 hours later told the person who checked us in & he said was going to give us a break on the bill but when automatic payment came through was charged full price. Very disappointed with the customer service response.

KAREN S.
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Customer did not leave a comment.

Charles K.
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Customer did not leave a comment.

Stacey C.
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I reserved a 15' truck a month in advance for a 4 pm pick up with a 4 pm drop off the next day. My truck was returned 1/2 hour late due to a person who feels the world revolves around them. Now during the COVID-19 the truck was not sanitized. However a person helping in my move had a Clorox wipe for steering wheel and door handles. I did get the truck for free, only having to pay for mileage and gas. I also had to lubricate the driver side door cause it sounded like it was going to fall off. The move went fine the late pickup put us in a bind that night because we had to be out of a storage unit by 6 pm. And I returned the truck 2hours early because I'm considerate of others.

Jeannine K.
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Customer did not leave a comment.

Shirley S.
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Have truck at location we order it from.

Steve B.
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Everything was good including the staff.

Raniery D.
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Keri and Michael: Awesome ... Thanks guys ... made my move go very smooth. :):)

john O.
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everything was marvelous all things considered.

David N.
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I'll be renting agan soon from this location.

emily O.
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Customer did not leave a comment.

Dawn O.
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I was very happy with the service and equipment. Thank you for making moving easier!

mike S.
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Check engine light was on when I got it The blanket case was opened and one laying on floor and the dolly was laying on the ground rolling around. Cab was clean. So many dents you'd think you'd fix some of them to minimize the time it takes to walk the entire truck looking for small X

Kimberly E.
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Customer did not leave a comment.

Merilee I.
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Angie (at the Blaine hub main office?)was friendly, upbeat, helpful, and patient when I called with some questions about the IGHts drop-off site. She had lots of personality..

Kimberly E.
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Customer did not leave a comment.

Raniery D.
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This location makes it MUCH easier to run a company ... as they are always prepared and well organized. Love it guys ...

Raniery D.
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This location ALWAYS awesome to deal with. What I am having issues with is U HAUL ... scheduling me trucks, and then changing the site and this time almost 60 miles away. Muscle Movers MN has rented over 450 trucks ... it would be nice to be a valued customer as I value my clients GREATLY.

Raniery D.
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All went great

Conrad F.
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Everything was smooth picking up the vehicle before the location opened. Vehicle was exactly what we needed. Drop off was just as smooth as pickup.

gregg L.
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Is 8 gallons of gas to travel 40 miles reasonable?

Thomas K.
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Both the agents that we dealt with were extremely polite and helpful. Very accommodating when we needed to change our pickup and return times.

David L.
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Friendly and helpful staff. Very accommodating. Highly recommend.

Bradley K.
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They did not open until 10 am although I reserved a truck for 930 am. They did not answer calls to their office. Poor location to turn a truck around. The location of the pick was changed from my original pick up reservation and I had to request additional mileage which I was given but no payment to additional gas. That was a minor expense but I am sure if turned around, I would be charged! Poor customer service.

Tanya W.
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Customer did not leave a comment.

Michael F.
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Customer did not leave a comment.

Brian D.
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Nothing. They called to tell me the teuck was late. I was ok with that. The young man was friendly helpful and had great customer service

Raniery D.
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Everything was ready to go ... went perfect, as always. Great location ... well run.

GEORGE B.
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Customer did not leave a comment.

Abby S.
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This was my first time using uhaul. Everything went extremely smooth. The gentleman working was very helpful and friendly!! I would definitely use this location again.

ryan N.
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Whoever helped me was fast, polite, friendly, and efficient.

troy H.
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Customer did not leave a comment.

Evans C.
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After very good customer service (Kari), sign up etc. The cab smells of cigarettes and the back of the truck, floor was dirty. I needed to sweep it before I could start moving.

marekegn T.
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Keep up the good work you do now.

Sandra L.
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Not necessarily recommend, but share our experience and suggest an in person experience as I do not know if we will be credited the cleaning charge considering beforehand and after I pointed out the mess we found and were not going to clean up.

Felaan J.
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Customer did not leave a comment.

Eric B.
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Customer did not leave a comment.

Shirley V.
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Customer did not leave a comment.

Raniery D.
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Keri AWESOME as always.

Jeri C.
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Customer did not leave a comment.

Denean S.
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Only issue was drivers wiper was shredded to where it is scratching glass.

NIMEESH D.
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Customer did not leave a comment.

thomas A.
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Customer did not leave a comment.

Jodi E.
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Reserving online was a breeze! The staff at the rental location was kind, friendly and knowledgable. We rented the truck last minute and everything turned out great. Thank you!

randy B.
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Customer did not leave a comment.

Amber B.
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Best service I've had at a location hands down. Very accommodating!

Raniery D.
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Always a GREAT experience. !!!! Thank you !!

Daniel M.
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the self check out was a bit a bit long and not as easy as implied, but I do understand why it is needed

Raniery D.
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Keri and staff: phenomenal. !!!

David F.
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Customer did not leave a comment.

Sam H.
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Online order, pickup and return worked well. U-Haul app works great!

Raniery D.
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ALWAYS great service. Thank you Keri ????

Itiolair G.
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Customer did not leave a comment.

Steven C.
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Thank you

Raniery D.
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Always excellent service here ????????????

rick S.
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Don't change anything

Luke A J.
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We wanted the AV location but we're transferred to here instead, out all online pickup didn't work, since we picked up right at 830am instead of 7am they said that's why we couldn't do it all online, the hours said open at 830 am but they 2 employees were just rolling in about 845am and the one set off the building alarm. There was white dog fur in the cab of the truck, the truck was newer and worked good for the travel.

Isaac A.
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Customer did not leave a comment.

victor H.
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Customer did not leave a comment.

Cari R.
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Customer did not leave a comment.

Vern H.
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Customer did not leave a comment.

Raniery D.
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As always truck was ready and we were in and out quickly. ????????????

Evans C.
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The vehilce I rented had a dolly and blankets loose in the back when I rented it. Also upon return was charged for two dolly's (rented one) and then also charged for extra set of blankets, I just rented the one set of each, so not sure if I was given a credit.

Raniery D.
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GREAT experience AS ALWAYS. I had some issues getting into the 24/7 option and Keri came out and noticed this and took care of the problem immediately. AWESOME service. Thank YOU

Jeffrey S.
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I paid over 300.00 and the truck didn't have a ramp! I didn't find out till I was 130 miles away!

Carolyn G.
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Very convenient

No reviews have been submitted for this location.

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