Have somebody there and got charged for a vehicle that I didn’t even used
Isaias E
Acorn Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inver Grove Heights, MN 55077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I want to start by saying that the employee who was working the morning of 8/15 was great! She was really the saving grade of the day with her friendliness and explanations. The main issue was that I had scheduled a mobile pickup for 9am (before that location opened for the day). When I arrived and went to check in, there was an error in the system that did not allow me to mobile pick up. The agents I spoke to on the phone helped the best they could, but my options were either to wait 30 minutes for the location to open or to drive 30 minutes to another location for pickup. I ended up waiting the 30 minutes, but it was really frustrating having my moving day start with a delay on the truck.
Leah KExcellent customer service. The person of the office cleared all my questions (since this was my first time leasing a Uhaul) and made the drop off process very easy. She pays a lot of attention to detail. I would recommend this place for further reservations
Luis DThe guy behind the counter seemed like he didn't want to be there. No the friendliest.
Ira Sthe thing I did not like is the milage amount They ask how many miles you plan to travel. I said maybe 20 miles I had no Idea how many it would be. I went less that 6 Miles but was charged for the 20 miles and I had the truck for less than 5 hours
Nancy T