Customer Reviews for Act 1 Services
(U-Haul Neighborhood Dealer)

258 reviews

388 Hall Rd   Barriere, BC V0E1E0

(250) 672-0338

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(250) 672-0338

388 Hall Rd
Barriere, BC V0E1E0

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Manager goes the extra mile! Much appreciated

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Zero, customer care was top notch. Have Used Act 1 twice now and it has been the best U-Haul service I have ever received.

Dave M. 
Rating:
5.0

Shane was wonderful, by fair the best Uhaul representative so far over the many years of use. Very helpful.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Rene C. 
Rating:
5.0

I think this was my best UHaul experience ever. I got great help hooking up getting instructions.

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

robbert H. 
Rating:
5.0

Very helpful, knowledgeable service. The equipment was clean and ready before promised. An excellent place to do business with.

Mark Y. 
Rating:
5.0

This is the best U-Haul service I have ever experienced. The Guy running the place is very knowledgeable and very helpful. If this location were not there for any reason, I would have gone with another option, and likely used that option for future projects. Since this Location was not only open, knowledgeable, and helpful; but also friendly and priced right, I will continue to be a U-Haul customer for years to come: And it's all because of this one guy, and where he's sitting.

Casey F. 
Rating:
5.0

Customer did not leave a comment.

murry P. 
Rating:
5.0

Uhaul representative (Shane-Barriere) was excellent.

Jamie J. 
Rating:
5.0

Customer did not leave a comment.

Frank Y. 
Rating:
5.0

This is our second time using Act 1 for our U haul rental. We were just as happy as our last time doing business here. Easily highway accessable, great visibility from highway, excellent customer service, very friendly and engaging. We HIGHLY recommend Act 1 service for U haul rental services. Thank you once again!!

jeane C. 
Rating:
5.0

Nothing at all. Service was great. Super friendly.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

corbin T. 
Rating:
5.0

Great service

Carl G. 
Rating:
5.0

Customer did not leave a comment.

Craig G. 
Rating:
5.0

I was very happy with the service at this location. Very honest and helpful. I will definitely use this location again

jerry R. 
Rating:
5.0

Friendly and helpful staff. I would definitely recommend this location and would use them again even though there is a location in my home town of Clearwater. The Clearwater location is not open on weekends. The Barriere location is very easy to find and the staff is knowledgeable and honest.

Madelaine D. 
Rating:
3.0

Very helpful and friendly staff

VINCE W. 
Rating:
5.0

Customer did not leave a comment.

Siegfried D. 
Rating:
5.0

Barriere Uhaul guy was great , son in law drove ovef the nasty Coke with early snow no problemo

Margaret.J J. 
Rating:
3.0

This was a small U haul outlet attached to another business. My rental was reserved by another store as he had the only available trailer for immediate pick up along my route..The trailer was in very good shape and even in the short notice it was ready to go.

John G. 
Rating:
5.0

I'm glad that we have Act 1 Services as a local U-Haul center,it saves me about $150-$200 every time I rent a truck. Shane,the owner of Act 1 Services is very helpful and accommodating.

LILA L. 
Rating:
5.0

Customer did not leave a comment.

Dwayne T. 
Rating:
5.0

Great customer service!

Sarah L. 
Rating:
5.0

friendly and prompt service

Dwayne T. 
Rating:
1.0

Customer did not leave a comment.

Alicia F. 
Rating:
5.0

Customer did not leave a comment.

Stacie C. 
Rating:
5.0

Not sure,my experience was extremely positive

LILA L. 
Rating:
5.0

The Barriere U-Haul staff are great. Very helpful to me when I was in a bit of a jam and needed a vehicle.

ROBB B. 
Rating:
5.0

Customer did not leave a comment.

Jamie J. 
Rating:
3.0

We lived in Birch Island and needed a truck in Clearwater, but had to travel to Barriere to get one, adding a lot more miles than necessary. Clearwater depot was no help what-so-ever.

casey P. 
Rating:
4.0

The U-Haul representative I think his name was Shane was absolutely fantastic to work with he was very personable polite and kind and funny as well we're moving under very stressful conditions and he helped in more ways than one I just want to say that your representative in barriere is a one-of-a-kind and Hope but he continues to serve his community as well as U-Haul community we need more people to deal with like him thanks again Shane

Lorrie B. 
Rating:
5.0

Customer did not leave a comment.

Bill G. 
Rating:
5.0

Great service and always helpful

DENNIS R. 
Rating:
5.0

Customer did not leave a comment.

Sherri G. 
Rating:
5.0

The guy in charge was so helpful and went above and beyond in helping us out. We're new to the neighbourgood and Really felt welcomed. Happy to know there are people like this here!!

Glynn P. 
Rating:
5.0

Customer did not leave a comment.

Bradley V. 
Rating:
5.0

Nothing. I was helped from the start. Great person in charge nice guy

Ron G. 
Rating:
5.0

Customer did not leave a comment.

Ron G. 
Rating:
5.0

Service was great. Location needs more vehicles on lot

ken S. 
Rating:
5.0

Customer did not leave a comment.

Joshua D. 
Rating:
5.0

Customer did not leave a comment.

Kyle L. 
Rating:
5.0

Best uhaul experience yet from this location. Thumbs up!

Grant W. 
Rating:
5.0

Customer did not leave a comment.

Jean L. 
Rating:
5.0

nothing to improve. The service was friendly, quick, very helpful. The representative understood the region and my needs and quickly adapted the reservation in a positive way to serve my needs. Upon return, I was greeted warmly and assisted in moving some of my materials to my own vehicle to take home. Overall an excellent experience.

James S. 
Rating:
5.0

Staff was very helpful. Will be back.

maria P. 
Rating:
5.0

I was very satisfied with my experience renting a uhaul

ronald G. 
Rating:
5.0

Customer did not leave a comment.

rob C. 
Rating:
5.0

Customer did not leave a comment.

safet R. 
Rating:
5.0

Extremely friendly and helpful staff. Very beneficial to have a local dealer, as opposed to having to drive 45 minutes to Kamloops.

Ryan L. 
Rating:
5.0

The best service I've expected by far!!!!

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

zhi F. 
Rating:
5.0

Nothing perfect service

ian M. 
Rating:
5.0

I don't think any improvements are necessary. Act 1 was very helpful with suggestions as to the best unit for the job.Much appreciated.

bev H. 
Rating:
5.0

Was helpful and fast response after dropping truck off. Good directions

Deanne E. 
Rating:
5.0

Service was great.

clint C. 
Rating:
5.0

Customer did not leave a comment.

jean L. 
Rating:
5.0

The manager had me signed up, hooked up, and out the door in record time. It's just not worth the expense to buy a trailer when I can rent one so close to home.

Dan T. 
Rating:
5.0

Great friendly staff! They welcomed us to the town and offered some small town advice that we appreciated! Would definitely recommend as they are the most personable location we have experienced from Uhaul! Thanks for the smooth transition.

Zach P. 
Rating:
5.0

Best uhaul location I have been to.

Kyle H. 
Rating:
5.0

Great customer service. He helped me to choose a larger truck, which was a good idea and worked out well for me. Thanks!

tyler H. 
Rating:
5.0

Customer did not leave a comment.

murry P. 
Rating:
5.0

Very helpfull

Klondike E. 
Rating:
5.0

Excellent Competent Friendly Service!! A Pleasure to Deal with Couldnt ask for more Thank You Very Much!!!

aron W. 
Rating:
5.0

Great customer service, was quick and easy to rent a uhaul truck. Much better experience with this uhaul rental place then the other ones I have used in the past.

ALEX G. 
Rating:
4.0

Customer did not leave a comment.

Rose M. 
Rating:
5.0

Act 1 Services is absolutely amazing! The guy had the truck warm and ready when I arrived to pick it up, offered to come in early to allow me to pick up a truck and provided amazing service once I arrived. Id honestly suggest anyone in the Barriere and Clearwater are to spend the extra money and pick up from this location! Absolutely incredible, Thanks again! P.s location is right off the highway and very convenient!

chris P. 
Rating:
5.0

Customer did not leave a comment.

micheal L. 
Rating:
5.0

Excellent staff very helpfull

Cody M. 
Rating:
5.0

I highly recommend Act 1 Services as a great location for U haul pick up. Shane was awesome to deal with. He had the truck warmed up and ready to go for my husband and myself, which was greatly appreciated. You also can't miss the location as it is right on the highway, and the truck was nice and clean. Very satisfied customers here. Thank you!

jeanne C. 
Rating:
5.0

The manager was very helpful in helping us choose the best trailer for the job. He hooked the trailer up and checked everything was satisfactory before we pulled away. Having the depot here in Barriere is so much more convenient for us, it avoids a 130 Km round trip to Kamloops to rent and return. We definitely plan to use this service again in the future.

james B. 
Rating:
5.0

I was expected to have the unit washed inside and out when it was returned. The unit hadn't been washed when I had picked it up. Also, the left rear brake/signal light didn't work. Asides that, it had worked well for me. I would rent again.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

andy M. 
Rating:
5.0

Truck had horribly bald tires and not seasonally correct and illegal for winter highways in British Columbia

Richard O. 
Rating:
5.0

Absolutely nothing, very good, efficient service. Shane was more than helpful and a pleasure to deal with.

paul D. 
Rating:
5.0

Customer did not leave a comment.

JOANE M. 
Rating:
5.0

Everything was perfect and staff went out of their way to get me the proper equipment I needed for the job. An excellent experience!

mark E. 
Rating:
5.0

Customer did not leave a comment.

tanya G. 
Rating:
5.0

Customer did not leave a comment.

Adam G. 
Rating:
5.0

Very accommodating. Glad I didn't need to go to Kamloops the closet city

KATHLEEN B. 
Rating:
5.0

Customer did not leave a comment.

Shawn E. 
Rating:
5.0

The rental process was made quick and easy by the propietee. It was a very cold morning so he even went out and warmed up the truck for me.

tanya G. 
Rating:
5.0

This was the friendliest and most helpful staff I have encountered of all the times I have used U-Haul. I really enjoyed the convenience of this location as I would have been very unhappy if you made me drive 40 minutes to drop the truck off in Kamloops.

peter D. 
Rating:
3.0

I had a overall favourable impression and the interaction with the agent was pleasant. I am very pleased that we had an outlet so close to us and did not have to travel all the way to Kamloops for a unit.

rosalind S. 
Rating:
5.0

Great location, along highway, lots of space for pick up /drop off.

Michael D. 
Rating:
5.0

Location was easy to find and service was fantastic. Not only helped with all the rental return stuff but also went out of his way to help me figure out some other important local things (like where to buy my firewood so we don't freeze)

Dave M. 
Rating:
5.0

Great friendly staff, would highly recommend this location, staff was very efficient and organized.

MITCHELL C. 
Rating:
5.0

He was friendly... and funny Great service

tracy D. 
Rating:
5.0

Customer did not leave a comment.

victor K. 
Rating:
5.0

have dealt with proprietor in the past, always friendly and helpful.

pat D. 
Rating:
5.0

Great customer service and helpful with returning the trailer

Alex G. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
5.0

Shane went above and beyond providing me an outstanding friendly reliable service.

shelia N. 
Rating:
5.0

Customer did not leave a comment.

alrick W. 
Rating:
5.0

Customer did not leave a comment.

Ed L. 
Rating:
5.0

Customer did not leave a comment.

TYSON M. 
Rating:
5.0

Customer did not leave a comment.

melanie S. 
No reviews have been submitted for this location.

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