Customer Reviews for Action Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Action Storage

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Shannan J. on

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The rep was fantastic and so helpful!

Joyce G. on

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The staff was friendly, professional and extremely helpful.

Joanna S. on

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Customer did not leave a comment.

andrew M. on

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Awesome!

Michele B. on

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Very knowledgeable staff and super clean

Diamelis A. on

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Customer did not leave a comment.

James H. on

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Keys weren’t ready for my 24/7 appointment so I had to go inside and wait in line. Out of moving blankets.

Rolando M. on

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Excellent service

Corey C. on

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I was charged for a 20 hour rental, putting my return time at 5:45 am. Had I have been charged for a 24 hour rental, my return time would’ve been 9:45am. I felt I was charged an unnecessary $20 dollar fee. I feel both parties were to blame. I assumed saying I wanted to return the vehicle the next day would be a full day, but I was also never asked for a rental duration. Lack of communication and I have learned from it

Phillip L. on

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I would remove that $20 fee for dropping off the UHaul in off-hours. I rented the truck at 2 pm on Saturday and it wasn't due to return till Monday. I returned it to this location at 10 am, parked it where all the remaining are left, put the receipt and keys in the box as instructed after using the website to "Return the Truck". Only to find out I get a fee which is super lame when I could have just parked the truck at my house until they opened at noon. I have used Uhaul on multiple of my trips and this is the first time I have gotten charged for something as trivial as this. Repeat customers shouldnt get dinged like this.

LaShonder H. on

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TIMOTHY B. on

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Temiloluwa A. on

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Although I hate that I was charged for dropping the truck off after hours, it’s understandable. There was no fees that weren’t discussed at the point of payment. I also got the insurance, this ensures whatever happens will be covered. 5/5

Dustin D. on

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I used the U-Haul for a little bit over one hour and it cost me $90… Prices are ridiculous

Albert E. on

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Action Storage was very good, As was the drop off U-Haul in Cedar Park TX. i was not pleased with the customer service or throughness with 800- Uhaul call center. AE

David A. on

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stephen S. on

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steven K. on

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Moriah M. on

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Kainath S. on

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Customer service is HORRIBLE

Thomas C. on

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Patricia J. on

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I just moved to the area. Staff at this location very friendly and informative.. I definitely will recommend this location to others .

Rhonda K. on

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Rhonda K. on

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janice P. on

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Kainath S. on

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Adriana G. on

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Great customer service from Rick

owen A. on

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Excellent service

Joseph R. on

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Super nice guy!!

Jim D. on

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Edward G. on

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