The return location was unexpected but worked out! The Man at the return location was very friendly. As far as clean and inviting, there was a lot of stuff on the property that I would consider a bit messy. I wouldn't hold it against them, I would go back for sure!
NANNETTE L
Customer Reviews for Administrative Services Business Trust
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location owner was not onsite, but was very helpful over the phone. However, his manager overcharged us when he entered the information in the system and would not return my calls.
Jennifer MWorst experience ever. Had to call to get someone to come out I thought I was at a junk yard in the middle of nowhere my girl friend would not get out of the truck. I will never use Uhaul again. Going to let everyone I know also
Joseph SWere not able to give me a receipt for turn in resulting in me getting and extra charge of $5.00. Will look for another rental agency next time
Jimmie RThe truck wouldn’t start and had to be jumped before we could go. They were really quick about it but didn’t seem to check the truck when it came in. People were friendly and they did deal with things quickly.
Michael GUhaul wasn't working, dead battery. Took about hr to fix. People were very nice to work with. Didn't have everything I ordered that website said was available. They were going to give me their own stuff to help.me out but wouldn't take it. Convenient location and friendly
Jodi WVery friendly.
Christopher GThe lady at the drop off location was very very nice and helpful.
Andrew DI was overcharged. Pickup drop-off person did not know what they were doing - wasting my time and money as I had movers waiting for me. Pickup location is a DUMP. Mud EVERYWHERE which carried into my apartment. I will be disputing charges and contacting my attorney Heidi Wegleitner. I have every intention of filing claim against the Pickup location "administrative services business trust" & uhaul. The woman at this location took multiple photos of my drivers license and credit card on her personal phone. She couldn't upload the photos to uhaul. Now I have questionable charges on my card.
Nicholas L