Everything is goodKULWINDER B.
Advantage Auto & Trailer Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Scott L.
Customer did not leave a comment.Wendy S.
First of all we were charged mileage and were told that if we went over 100km we would be charge after that. Secondly we were told that if we did not use the Furniture dolly we would not be charged for it as long as the seal was not broken. We did not use it. Very disappointed that a rental that was $40 turned out to cost us over $100 . Definitely will not be using again if this is how you treat customers.TAMMY B.
Very satisfied with Advantage Auto and Trailer in Brandon, MI.WILLIAM M.
Customer did not leave a comment.Kyle P.
I deal with Calvin at the Brandon location and he is excellent, great person to deal with and an asset to your company. please let him know this Roger LoewenQUINTEX S.
Customer did not leave a comment.Pat M.
I was very happy to be able to pick up and drop off during locations regular hours. Friendly courteous staff. Online tool has been problematic in the past.Denis B.
Customer did not leave a comment.Michael W.
Make sure the tires are good for long trips.Kevin Y.
Customer did not leave a comment.Jenny M.
everything went very wellMELVIN L.
We booked it for 24 hours and when we picked it up they said they would like it back sooner because they had double booked it. This didn't end up being a problem because we were done a few hours early, but could have been bad and was a poor oversight on the businesses part. The gentleman that helped us both times was super nice and friendly though! Overall pleased with the experienceKordell M.
Customer did not leave a comment.harvey D.
Customer did not leave a comment.Joelle F.
Trailer had lots of road gravel dust on the back, needed to put tarp down to not get household items dirty. Customer service was poor, felt like the customer service agent at the front desk had to go out of his way to get me set up with the trailer. But the trailer itself was in good shape, pulled nice and no issues with it.GARYCLIFFORD R.
Wonderful folks to deal with.Russ D.
Customer did not leave a comment.Sidney H.
Customer did not leave a comment.Cory T.
Customer did not leave a comment.dawn E.
Well, I had rented a 20 foot truck - this is relevant in two ways. One, the from tires were nearly bald. They may have been road legal, but their days are certainly numbered. The truck also need an alignment. The steering was a touch off centre. Two, when I tried booking 10 foot truck I was informed their wasn't any available. Ok. Fair enough. Maybe I didn't book early enough or something. However, today when I showed up, there was a couple of other vehicles available, notably a 10 foot truck, and maybe a 15 foot truck was available. I mentioned that this morning, and was informed that they were already booked for the day. Ok. Fair enough. I took the 20 foot truck available and carried on with my day. I was lucky and had a number of friends and family helped me and my wife move. Many hands made light work and, wouldn't you know it I returned the truck much earlier than anticipated, around 2:30 pm and I saw the same smaller trucks in the lot. I know its possible, but unless all of the other smaller vehicles were used and returned in a short time frame, like fewer than six hours, or all needed maintenance (I doubt that this is the case) I do feel as though I was lied to, and ended up paying for the usage and gas for a larger vehicle than I originally wanted. Everything else was fine, but, come on.nicholas V.
Customer did not leave a comment.JOHN E S.
Customer did not leave a comment.Diane L.
Customer did not leave a comment.jim R.
Not much more? The Service was excellent. Was in emergency situations and uhaul pulled through imedeatly.garry A.
Lower your guys rates do expensivetirthbharti G.
Awesome place! No improvements needed!Dale S.
Can't think of a thing, experience was great!Don J.
We had to put the trailer on our truck. My husband & I are over 65. This was not an easy task. Maybe the person didn't want to get wet because it was raining. Plus their was no trailer crank stand. It was on the ground.Susan N.
Customer did not leave a comment.SHANNA K.
Customer did not leave a comment.Ronald B.
Great experience! Will be utilizing this service again soon! Thank you!!!!Brett W.
Process was complicated, confusing, and convoluted.Alex V.
Customer did not leave a comment.Michelle B.
Customer did not leave a comment.Jan V.
Try and shorten up your paper work, also the computer wouldn't let me opt out of the extra insurance. If a person doesn't want it you should be able to cancel it.Todd L.
Tell the rental location not to park the vehicles in the back of their yard, off the parking pad, and out in the mud bog, where it can get stuck!!STEPHANIE S.
Unit was not swept out had grease stains on floor and interior of truck was dirty as well as cup holders broke out brakes acted up and had a shimmy in the front endNeil P.
Evewrything was super!!!!!Fabrece H.
Customer did not leave a comment.Michelle T.
Customer did not leave a comment.Shirley V.
The truck was dirty and only half full of gasJohan H.
After what i experianced prior to arriving at this location i will never again recommend uhaul as an option to anyone.Brennan C.
Customer did not leave a comment.Ashley R.
Customer did not leave a comment.michelle T.
You should put a better locking system on the back latch. Almost lost part of my load as the door bounced open. Had to use bale string to keep it locked.SHELLY H.
Customer did not leave a comment.alan M.
Customer did not leave a comment.Thomas B.
Love the way the trailer pulled. Nice and balanced. Will definitely rent it againThomas B.
Customer did not leave a comment.Corey F.
Advantage is a superior Uhaul location. Their customer service is excellent. Thank you!anna P.
Professional and courteous staff and serviceharald S.
Customer did not leave a comment.JEREMY N.
Good service....was upgraded to a bigger trailer but we declined as it was too large for our travel needsEvelyn L.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Chris L.
Second time here both excellent experiences.Chris L.
Customer did not leave a comment.jim C.
The truck had some empty chip wrappers and napkins in it, as well as being dusty and the floor had mud on it. The stock trailer had manure splattered on the floor and walls. Aren't stock trailers supposed to be disinfected between users?tammy R.
Customer did not leave a comment.sheri S.
Great customer service.KENT R.
The dial for the temperature inside the cab was very difficult to move.Janis E.
attendant told me that i would be charged a 20 dollar surcharge if I was to return it thru him which was nice of him. I returned it thru the app during daytime business hours and yet i WAS STILL charged a 20 dollar fee. this will be the last time i use uhaul.doug N.
Customer did not leave a comment.Shanelle H.
All was good.joseph S.
Everything was perfectMona M.
Only negative experience was the over all cost of the unit. Advertising $19.95 per day for a truck is very misleading. I used the truck for a total of 3 hours. I only needed to do a few errands around town. All said and done with taxes the cost was in excess of $100.00 dollars. I found this very misleading and will not rent again. Very disappointed in what I would refer to as misleading advertising. For future requirements I will rent from a major automobile rental agency.Kevin M.
Customer did not leave a comment.Wayne E.
Customer did not leave a comment.Darryl B.
Customer did not leave a comment.JEAN PHILLPPE C.
Totally different from thompson. This service is what people deserveKyle P.
Customer did not leave a comment.ALICIA N.
Customer did not leave a comment.althia S.
Customer did not leave a comment.Jim R.
Customer did not leave a comment.Harvey B.
Customer did not leave a comment.Tanis L.
Customer did not leave a comment.Harald S.
Staff acknowledged us as soon as we walked through the door, very pleasant and friendly. Business very clean and well maintained. Would recommend this place for sure and definitely will be back in the future.dawson P.
Customer did not leave a comment.jamie K.
Customer did not leave a comment.karen K.
Customer did not leave a comment.JOSEPH L.
Customer did not leave a comment.yue H.
They wanted to charge me 43$ to put in a little more gas so I said no and I drove it legit 200 feet away to a gas station put 15$ in and it was full, then when I picked up the uhaul at regent location they said I had 253 miles more then enough to get me their, just to find out no I only had 253 km and they charged me another 7$ when I had more gas in then I was suppose to they wouldn't just let say where even, just a money grab felt like they where taking advantage of me, will never deal with that location again don't care about their customer only their money. Scamderek N.
Customer did not leave a comment.john M.
Very accommodating , friendly and caring. The whole experience and cost was very good.robert G.
Customer did not leave a comment.lorlie E.
Customer did not leave a comment.Kathy C.
Customer did not leave a comment.spencer S.
Customer did not leave a comment.Virl S.
Super helpful. Needed a 2" ball. They got an impact wrench and got the old rusted one off. Fantastic. Got me on the road!!!!Gord V.
Clean interior and exterior, ensure oil change is completed, reset fuel levels to full ahead of picking up. Truck did not have cruise control, which is absolutely ludicrous! These are long haul vehicles, there is absolutely no excuse to spec these vehicles from manufacturers without cruise control!!Kieran J.
Just thankful for the convenience to rent a vehicle, close to home for hauling my things. The cargo van had a lot of room and easy for my to drive??Marilyn B.
Customer did not leave a comment.ROBERT Y.
Customer did not leave a comment.Robin S.
Excellent reception area ,fast service, easy drop off. Other locations in Brandon, one was out of business, other had no answer.heather W.
Customer did not leave a comment.jisele C.
Customer did not leave a comment.heather B.
Customer did not leave a comment.Sheldon H.