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Michael G
Customer Reviews for Advantage Automobile Investments Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best and easy.
Jaime CStaff was very friendly and accommodating
Gary MExcellent staff and location ! Highly recommended ! Thank you.
Eugene BBest place to rent a U-haul, hands down...
curt LGreat service!
Stacey DThe customer service office for MA was extremely helpful with returning the uhaul trailer after having an accident. It was very appreciated with all the stressful things going on.
Susan PSmooth and easy process. They had the equipment that I needed on the day that I needed it. The customer service representative was professional and knowledgeable. Everything went exactly as I would have wanted.
William PI needed a trailer to pick up a one ton pallet of wood pellets. Both of the staff people there were very helpful identifying a trailer that could do the job, explaining the rental process, and accomplishing the pick-up and drop-off efficiently. 👍👍 Highly recommend.
ray sI have rented equipment at many UHaul locations over the years and they've all been surprisingly easy to deal with. But this is the best location of all. Period. The staff is knowledgeable. efficient, friendly, and customer-focused. Honestly, its a pleasure doing business with them. They're so good, I LOOK for reasons to rent a UHaul.
CHRISTOPHER LAgent was very helpful, competent and friendly.
Paul CThe trailer had running light problems. We fiddled and got them working , but as soon as I was driving they went out again.
Andrew MConvenient, easy pickup, friendly staff.
WILLIAM BI rent frequently from this place. Although the facility is not glamorous, the service is fast and friendly.
Michael FExcellent Uhaul location and team. Thank you.
Eugene BFriendly and professional
WILLIAM PVery personable young man working here. I didn’t get his name but he was responsive and courteous.
Richard RThe big dual axle 6x12 cargo trailer should be updated with the crank up tongue. Most other locations havee done that update by now. Tammy and Kyle were effective and attentive. The website locked me out once I got to question about laborers (NO!) I tried three times, putting all my info in, then just called Tammy directly for my reservation. That website asks too many stupid questions. If I just want a trailer - nothing else. Let me get through that faster and easier. Put all the add on's on one quick page and if folks want to get all that stuff, lead them through the 10,000 questions game. LET THE REST OF US GET OUTTA WORD JAIL FREE AND CLOSE THE RESERVATION FAST.
Andrew MBest U-haul location I have ever dealt with.
CURTIS LThe staff are always efficient, and personable. I've rented from this location for years, it's an excellent U-Haul store.
Martin MNothing
Burke WEverything was great! Allowing us to keep the truck overnight made all the difference and it was easy to drop it off and return the keys in the box.
Kayleigh HPick up was easy, he was easy going. 5 stars
MARC MGood people
Derick KFriendly & helpful staff! The truck was clean and overall it was a great experience! I would definitely rent from this location again! A+
Daniel VCourteous, helpful, and easygoing. Helped my stressful move go well.
Christopher BMan that helped me was great!
MARK LI love this U-Haul. The young man at the desk is cheerful and he address me by name. It’s an incredible small town friendliness that is rare in this hostile Democrat State. The facility is well laid out with a wide drive path around to the back of the building. I am now a regular having rented from this facility yearly
Cang TThe equipment was great, and Rich was a pleasure to work with.
ROBERT Vnight time drop off. very convenient
WAYNE JThe location was clean and easy to drop off. I returned after hours.
KELLIE SReally great customer service at this location!
LUKE BAll around really terrific. Great people and great service.
Andrew BThis location has the best customer service of all the locations I have rented from. Highly recommended.
ARTHUR BFive-star service! The team here made a stressful moving day so much easier. Check-in was fast, the equipment was spotless, and the staff was incredibly helpful. Highly recommend this location!
CHRISTOPHER BGreat customer service. Fast in and out vehicle cleaned off of snow and delivered to me greatly.
MATTHEW RI appreciate the help of people working there. They will try their best to make the rental hassle-free.
Lech DThe van was not cleaned in the argo area, had dirt, water and snow still in it. The vehicle was new and ran great and was perfect for my needs and the young man working at the location was friendly and polite. I would use this location again. Thank you.
Jeffrey DTrailer was not in working order but staff was excellent and worked to
DAVID PFriendly and helpful staff, pick-up truck was perfect for what I needed. Quick, easy pick up and drop off.
CHARLES DSuper helpful and friendly team. Easy pickup and return. Highly recommend
ERIC LDon't rent out trailers that break their axles.
DANIEL RHolly was very friendly and helpful.
TIMOTHY SLocation and service was awesome.
CHRISTIAN LThe process was very easy and the owner very friendly and accommodating. I couldn't have asked for a better experience.
JAMES FI drove the truck 82 miles. When I filled the tank to return the truck I paid $43 in gas. 14.3 gallons of gas. Doesn’t seem right.
JAY GEasy and convenient. Customer service was friendly and attentive. Trailer was well maintained and worked great. Thanks!
KIRK FVery friendly and convenient for me to pick up a truck
ALIREZA G