Very professional experience
Richard Dionne
Customer Reviews for Advantage Automobile Investments Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Prompt response and easy to work with - call - don’t use U-Haul site bc that can be restrictive. The store is really easy and flexible.
ELISABETH CAILExcellent service, above and beyond my expectations!
James CasielloThis is a top notch Uhaul location. Great staff. Great selection of rentals. Gas nearby
Jason GladstoneVery clean, professional location and office. Friendly staff, very responsive. Much better overall than my prior experiences.
Martin Van WalsumGood equipment, fast service for pickup and return
Klemen StrleTremendous overall experience from reservation to check-in to clean, comfortable and easy to manage vehicle. Pleasant staff and surprisingly affordable.
Lisa SaracenoQuick, polite, efficient. The van was good too.
Robert BurchWhen I arrived to pick up the matress I was picking up I opened the back doors to find there was a filled urinal bottle in the back. I have a picture to prove the object was in there. I returned the van and notified the staff of the item. They were sorry.
Irene TaylorHolly is a rock star! Efficient, polite & makes rental process a pleasure.
Hope BeckmanThis is a top tier Uhaul experience. Fast and reliable and even help you position the mirrors. Thank you Uhaul
Jason GladstoneNothing to do- Great customer service and safety orientation to make sure the vehicle was appropriate for the trailer.
Macdara NashAll the staff are awesome!
Thomas BinghamAlways a great experience renting UHaul trucks from Advantage Auto Investments!! From start to finish the process is simple and professional.
Doug McKenzielonger hours
BARRY SMIRAGLIAVertical professional and clear for rental terms and recommendations for what's need
Richard DionneI’ve lived in town for about 15 years and driven by Advantage many times without going in. I was VERY impressed by how conscientious the team was. I also appreciated that the equipment (dodge cargo van) was much nicer than I expected. I was really impressed all around and I will be back. Nothing to improve. Keep doing what you’re doing.
James M McCabeNo issues, friendly service.
Michael BroderickThe women who helped me was AMAZING, so nice and helpful. Just a wonderful human. I will encourage anyone in the area to support her business!!
Sarah BobiakEverything was easy and no issue I would(will) highly recommend this U-Haul location thank you Dave
david mashallThe truck was old and drove poorly. The suspension was poor, making for a very poor ride. Also, the windshield wipers were in bad shape, which made it very difficult to see when it rained and made it feel unsafe. Service was very nice and helpful when picking up the equipment
Andrew ThorpeHolly is friendly, efficient, thoughtful ( warmed up the truck for me on a cold morning.) I will continue to choose her location over others.
Kymberlee AlbertelliOur truck was not ready on time and we were not given any compensation for this or given extra time with it. Worker was very rude as well.
Allyson HeflerEven though I filled gas when I returned, extra fuel gas was charged. It’s unreasonable and unfair.
JEONGHO CHOVery helpful staff
Tracy SchauerThe guy helped us is very friendly. The first trailer didn’t workout, he helped to switch to another one. Thanks!
Haitao WeiExcellent location, helpful staff.
Eugene BrennanN/a
Mark DupellLocation was very friendly and explained how everything worked and made sure my mirrors were adjusted properly before I left.
Jill LaightonNothing to improve, this location has always been my go to. Amazing service always
John FondotsIt was hard to see through the windshield at time . It was raining and the wipers just blurred my vision. Customer Service was great!
WENDIE FrancesGood people and with a sense of humor
Henry NkeeraAAI is fantastic, always friendly and super helpful. UHaul trailers are the best - super stable and super heavy duty. 5 stars.
David MitchellVery busy location and we dropped off after hours. We didn't get a number to park in so it was really unnerving leaving the truck. I'm sure it's a lovely location, otherwise! Looked really busy & I'm sure I'll be back.
Katrina CapizziI have used this location many times and they are always super friendly, helpful & easy to deal with.
Steven MacdonaldThe team leader Evan, at this U-Haul location, treated me with respect, kindness and professionalism. A calmness, rarely seen in today’s business world.
stephen villandryI had a great experience. I’d definitely recommend Advantage Automobiles for your uhaul rental needs!
Matthew IsgroEvan, Holly and Paul are excellent and make the whole renting process amazing!!!!!!
RICHARD DINAPOLIReduce the price? Otherwise everything was fine. The Agent in Littleton was great.
robert bondOutstanding customer service at this location. Very clear on all instructions and friendly. Highly recommend this location to all others.
Andrew WrightExcellent service and extremely accomodating
Charles DeLongBe more accomodating with pick-up times, without charging extra, when changing the pick-up locations. Improve the app. Added 30 min to the pickup because it wasn't working properly.
Christopher RegaStaff was efficient and friendly. Everything went well.
Ron TorretiRich, the owner personally booked my rental. He was professional and very helpful. I will highly recommend them and Uhaul.
DAVID LEBLEUGreat customer service. Very welcoming and helpful. The Littleton location is my first choice
MAUREEN KENYONstaff was helpful and friendly at Advantage Automobile Investments Inc! great experience!
Dave HarwoodThe process was easy, and I especially appreciated the texted link to the license upload function. The folks at this location were super kind and helpful.
Robert LivingstonThe owner was incredibly helpful and they could not have made the whole process easier
Maurya OverallEverything was great!
Barbara HamillI was charged 8 bucks for 2 gallons of gas a bit much but I don't care the company picked up the tab. Otherwise things were fine. Used this location because the Acton MA one did not have a 15 footer or a 10 footer available.
Michael RiethFriendly staff. Great service. Would def use again & recommend to others!
Deborah ArmstrongThe trucked sounds terrible the lock was rusty. There is a bunch of extra fees at the end which nobody tells you about before u rent the vehicle. I rather rent from regular uhaul then this location
Denzel JacksonVery friendly and courteous service, truck was excellent. Always a pleasure to do business with Advantage Auto Investments!
Douglas McKenzieReceipt does not reflect actual mileage.
Maria LockheardtN/A
Cecil RobertsFor truck customers, please mention that the truck's tow/haul mode is set by the button on the end of the shifter. Thanks
Brian McClain