Customer Reviews for Advantage Storage of Buckeye

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Advantage Storage of Buckeye

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Lisa V. on

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Customer service is excellent!

Raymond O. on

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Customer did not leave a comment.

Devery W. on

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We asked for a appliance dolly they did not have one

Thomas P. on

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James C. on

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Cornelia H. on

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When I walked in I stood about 2 minutes before being asked if I was picking up, I responded no this is a drop off, I was told just give me the key and I will take care of it, I'm by myself and I'm busy, as I passed the key I stated it's being returned a day early the lady looked surprised I ask is that a problem she said no we have your email and phone number you're fine. That took all of 2 minutes. It just felt rushed, abrupt with no options just leave the key and go. WoW

Regina G. on

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Fidela C. on

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Nice customer service. Willing to help, very satisfied.

Douglas L. on

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Kevin J. on

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Eric K. on

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Andrea E. on

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Experience was great, highly recommended. I did everything online so when I arrived to pick up the truck I just had to receive the keys and do the inspection from my phone. Location was clean, friendly and easy to locate.

Brian W. on

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If the staff would go out and visually look at truck and mileage with the customer. It's not that big a deal however the piece of mind for the customer would be nice.

Jaycob A. on

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BILLY M. on

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Richard G. on

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Thank you.

James S. on

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Rebecca G. on

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crisanto C. on

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Patrick A. on

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Carlos C. on

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chuck P. on

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Great Experience. Will be back. Thanks Emily you are awesome! Chuck Perkim3

Chuck P. on

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Emily is Awesome!! Great location

Vanessa R. on

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That when calling for information, make sure you get the person who’s calling there information. The person calling is obviously calling cause they don’t know the answer to there question. Also when it’s time to get the truck and they send the link to your phone to make sure the truck is in the same condition when you return it, they need have the link be more specific. Like instead of then just asking us to look at the font, back and both sides of the truck to see if there’s no hole bigger then your fist, they also need to have a check list for the small things as well. Like if the AC don’t work correctly, if the sheets that come with it are folded or not folded, if the back is cleaned or not. Those are some of the things that need to be on the papers.

Joshua T. on

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ROBERT F. on

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Monserrat M. on

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Traci R. on

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We used the uhaul online to rent a truck because the pick up time was earlier than the shop opened. When we arrived it took over 30 minutes to check in via online process. The website timed out, had to repeat the process twice. That was 30 minutes in Phoenix in the heat. The rest of the experience was great the rental truck was clean when we dropped dropped it off, the store was open and the lady that assisted us was friendly. I think the U-Haul location sits in an area that does not have great cell service which made this process difficult.

Erica E. on

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the mobile process is time consuming.

Maribell M. on

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Emily is awesome, friendly and made my experience easy.

FLORRIE C. on

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Emily was very warm and friendly each time I called via telephone. She went the extra mile to accommodate me. She is a great assest to this company. GRADE A CUSTOMER SERVICE!

Michael H. on

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Charged me for gas after I put in more than when picked up. The truck was not full when I picked it up .how can theysay I did not put enough in it? such Bullshit!

Brandan W. on

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George S. on

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Truck needs to be cleaned. Not kept very well. Interior was dirty, windshield was also dirty and the drivers side window was not air tight and it had a loud noise coming from it the whole trip. It was a convenient location close to our house and the employee was very nice. Will use it again and hopefully the truck will be taken care of better.

Michael S. on

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Customer did not leave a comment.