Customer Reviews for Affordable Auto
(U-Haul Neighborhood Dealer)

654 reviews

103 Lee Ct   Clayton, NC 27520

(919) 879-2528

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 879-2528

103 Lee Ct
Clayton, NC 27520

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Michelle B. 
Rating:
4.0

Reserved a utility dolly but didn't have one when I picked up the rental. Was given an appliance dolly for an extra $5 that served no purpose whatsoever. Truck was on 3/4 a tank, not full, which made it hard to tell how much to refill. Customer service could be better also. Wouldn't recommend location.

KEVIN G. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Kerby J. 
Rating:
5.0

Great people to work with..

Richard K. 
Rating:
4.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Ethan H. 
Rating:
5.0

Very polite. Very accommodating. Great problem solvers. Great service in every way!

Clara G. 
Rating:
5.0

Yes

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Bill K. 
Rating:
5.0

Customer did not leave a comment.

Dean I. 
Rating:
5.0

Customer did not leave a comment.

ANDRE H. 
Rating:
4.0

Customer did not leave a comment.

Paulo D. 
Rating:
4.0

Customer did not leave a comment.

Paulo D. 
Rating:
4.0

Customer did not leave a comment.

Luis P. 
Rating:
5.0

Customer did not leave a comment.

Diana K. 
Rating:
3.0

Keep reasonable prices

shirley G. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

marcus W. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Amanda C. 
Rating:
5.0

Great new truck...made a dump run...all is right with the world.

Stephen R. 
Rating:
4.0

Customer did not leave a comment.

Terrence D. 
Rating:
4.0

The receptionist was very helpful, very nice and cordial and even called me to see if I left anything in the truck which I did not. The item left in the truck actually belonged to someone else..that's honesty.

MARTHA F. 
Rating:
5.0

There was absolutely nothing they could have done better! They were super nice and they were efficient!

ISAIAH D. 
Rating:
4.0

Customer did not leave a comment.

CHRIS J. 
Rating:
5.0

Customer did not leave a comment.

Robbie H. 
Rating:
5.0

Driver side visor was broken and weather stripping on windshield was loose, otherwise, everything good.

Brian S. 
Rating:
5.0

After hours on line returns are a bit unclear. Frankly I still don't know that my rental was properly processes. Specifically after completing the return process on my phone there was no indication suggesting it had properly completed. It seemed to just return me to the "start the online return" process.

Kenneth B. 
Rating:
4.0

Customer did not leave a comment.

EDDIE EUGENE E. 
Rating:
5.0

They very swift and very understanding and met all my needs. Will recommend it to all my friends. This will be my go to loaation. Thank you Preston for all your help.

Alberto V. 
Rating:
5.0

Everything went well from check in to check out

Doug K. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Stewart A. 
Rating:
5.0

Excellent customer service.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Excellent customer service

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

Friendly and helpful

William L. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

HOWARD S. 
Rating:
5.0

Customer did not leave a comment.

Saul M. 
Rating:
5.0

Customer did not leave a comment.

Mik E. 
Rating:
3.0

They didn't have any equipment in the truck that we requested. Staff was not super helpful. Truck was in good condition. This was also not my original location. U-Haul changed it last minute.

Zach P. 
Rating:
5.0

Customer did not leave a comment.

MARC D. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
1.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

Excellent, knowledgeable and friendly service of equipment that functions the way it is suppose to.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Sheniqua P. 
Rating:
5.0

This is a repeat location and I was excited when I found out the equipment I was looking for is in this location. This is a multiple repeat visit for me. They are very professional and I wish all locations are like this one.

chuck I. 
Rating:
5.0

Thanks for the service

Devair B. 
Rating:
4.0

Customer did not leave a comment.

Karen R. 
Rating:
5.0

Great service is already in place!

HOWARD S. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

When we have reservations for a certain time. It would be nice to get that truck or equipment that you reserved..!!

Charles D. 
Rating:
5.0

Kelly made my moving experience seamless. I was very thankful for her professional and positive attitude ! Definitely recommend this location!

Jamie S. 
Rating:
4.0

Customer did not leave a comment.

Ricardo B. 
Rating:
5.0

Customer did not leave a comment.

JIMMY Y. 
Rating:
5.0

Customer did not leave a comment.

VOLISE H. 
Rating:
5.0

Everything was great. It was a pleasure driving the truck, and Kevin was terrific. Absolutely outstanding. Thank you!

Michael S. 
Rating:
5.0

Kevin was very flexible when I needed more time to complete the move.

Joseph R. 
Rating:
4.0

nothing, excellent and friendly service

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN O. 
Rating:
5.0

The woman who took care of my rental was excellent, really knew her stuff !

Carolyn M. 
Rating:
5.0

Quick, hassle free and very professional.

Chante T. 
Rating:
5.0

Very easy pick up and drop with excellent service from the staff at Affordable. Kelly was very helpful to me when I lost my storage keys in the truck she was able to help me look for it and found it. Will rent here again.

Jerome K. 
Rating:
3.0

The truck was “clean” but filthy as in dirt was everywhere and coated in cigarette smoke. The uhaul app was not working and made me late. I also paid for a utility dolly that I never received. There was also no where to park the uhaul I rented.

Emma S. 
Rating:
5.0

Customer did not leave a comment.

ANGEL G. 
Rating:
4.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH E. 
Rating:
5.0

Very helpful and friendly.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
1.0

Poor customer service upon returning the vehicle. Did not receive receipt for payment and was charged more than quoted! The vehicle was returned in less time and with less mileage than what was quoted for but I was still charged more!

DONTE A. 
Rating:
5.0

Same service

MARY S. 
Rating:
4.0

I could not see any issues, quick service, easy drop off and vehicle was in great shape.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Terence L. 
Rating:
5.0

The staff here were so pleasant and helpful. I felt like they knew the UHaul system and policies well and were able to make changes for us (we decided not to use the dolly we initially reserved), so it was really easy to work with them.

Melinda M. 
Rating:
5.0

Customer did not leave a comment.

Johnny B. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Customer did not leave a comment.

Barbara H. 
Rating:
5.0

Excellent service

ronald H. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

Isrel M. 
Rating:
5.0

Be sure you tell Customers that they do Not have to take off their trailer if they come after hours!

Ken H. 
Rating:
5.0

Great customer service

Johnny B. 
Rating:
5.0

Customer did not leave a comment.

mary S. 
Rating:
3.0

It's advertised $19. 99 A-day after using the truck for 5 hours I ended up paying over a $100 they were very nice but very misleading.

Tammy S. 
Rating:
5.0

I HAVE NO RECOMMENDATIONS. THE SERVICE & CARE I RECEIVED THROUGH THEIR UHAL WAS EXCELLENT

VANESSA B. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
5.0

Kelly was a charm to deal with. She was a great help and I appreciate everything she did to help with an easy rental process. Thank you so much Kelky! 😊

TINA R. 
Rating:
5.0

Customer did not leave a comment.

BARBARA H. 
Rating:
5.0

After a terrible experience at the previous U-Haul location I walked into the office and the woman in the pretty pink chair made my day. She was so helpful I was in & out in less than 5 minutes… Thank You

Andrea G. 
Rating:
5.0

Customer did not leave a comment.

Antoine C. 
Rating:
4.0

I know is very dificult to keep clean the trucks but the smell in the cabin could be better

BELISARIO R. 
Rating:
4.0

Customer did not leave a comment.

HOWARD C. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

Very friendly and helpful at using furniture covers for more than just covers in moving heavy items.

RAYMOND J. 
Rating:
5.0

Great customer service, very helpful!

RANDY D. 
No reviews have been submitted for this location.

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