Customer did not leave a comment.Cynthia N.
Customer Reviews for Affordable Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee was great with helping us know where to park, leave keys, etc.James R.
Terrible experience. Spent 1.5 hours on hold with customer service in order to open the after hours lock box to pick up the truck after being switched/transferred to a new location. Appliance dolly was not included in truck (also charged for it and charged for not returning it). Dog hair everywhere inside the truck, moldy mushy dog food all over floor as well. Hole in top left of truck rear, so if it rained things inside would get wet.Kyle S.
Customer did not leave a comment.STEVEN H.
Customer did not leave a comment.TAMMY A.
Customer did not leave a comment.SHANNON WAYNE L.
Customer did not leave a comment.John J.
Customer did not leave a comment.ROBERT S.
I called 2 hours in advance to see if they had a 10' available. I was told they would have one there. When I arrived it wasn't there and I had to wait for well over an hour to get the truck. They tried to give me a 15' and I argued with me. They were very unorganized and very unfriendly.Devin K.
There was noone even at this location. Your suppose to just drop it off and leave. Then I called them and it took them over two hours to check my trailer in. If I hadn't called would they even know who that trailer belonged to? What keeps anyone from stealing these trailers? Noone monitors this location and all trailers sit next to the streetcarol O.
the mexico mo location was just a drop off lot. No intetaction.Bruce G.
I love using your company but this service was absolutely unacceptable. Moving day is already stressful and added an unnecessary additional stress in the day. I am looking forward to hearing about how your customer service team will be handling this.Sophia F.
They will go above and beyond to make sure that you have a smile on your face.Ken P.
I drop the truck off. No one on the site!DANIEL N.
Customer did not leave a comment.Michael M.