Would highly recommend this storage facility as it was very clean and no bugs. Other storage facilities we have used in the past were dirty and had bugs. This facility was excellent! The gals in the office were very nice, informative and helpful as well. Would highly recommend this storage facility in Jefferson City, TN. Thank you!
Jerry J | Overall Experience
Customer Reviews for Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We very much enjoyed the storage facility. Unfortunately, we moved and it was just a little too far for us. It was a great experience for the years we were there . Thank you so much for keeping it clean !
KATHERINE S | Overall ExperienceThe ladies were very polite and nice and they explained everything very well and I would use it again
JAMES W | Overall ExperienceGreat overall experience renting a unit. Helpful and friendly staff that always satisfied my needs.
Randall R | Overall ExperienceBrandy is working the office by herself. She is awesome and deserves a raise. She is a great asset to your company. Thanks Brandy for taking care of our needs.
KENT M | Overall ExperienceAmazing people!! Helped my wife Becky and I (Kevin) out tremendously. We just moved from Nevada and needed to find a storage unit too put our side by side, hauling trailer and dirt bike in and they were super easy and friendly to deal with. They went above and beyond for us after our furniture was being delivered from the moving company we hired and placed 2 of their largest units on hold for us so we could have the driver check and make sure he could get his 18 wheeler into the unit. Even after we found out the driver could not get his 18 wheeler into the storage unit driveway they offered to let us use one of the uhaul trucks to transport our furniture from the rig into the storage unit. We ended up having to find another storage unit so the driver wouldn’t charge us $1000 extra. We would definitely recommend Affordable Storage Guys storage facility to anyone!!
KEVIN R | Overall ExperienceJessica was amazing super helpful always available when I needed help. Highly recommend
LEANN CI added 2 gallons of gas to cover the 14 miles. And still Charged for 2 gallons of gas.
SEAN MThe hardest place to find. They have a large sign down the road at another building but NO sign at the road where you're supposed to drop off. Unbelievably confusing. And U-Haul 888 number hung up on me while I was trying to find the address. All I can say is I'm glad it's over. And let me say to U-Haul - I didn't receive correct pricing, they gave me wrong information and the pickup location changed 3 times. Not one of your 888 phone number reps gave me the right information.
JOSEPH OOutstanding Customer Service.....they have easy access pickup/drop off and high visibility
ROBERT CGreat experience! We felt very like our items were in a secure space. It was well maintained and clean! Thank you!
PATRICIA W | Overall ExperienceThe associate who processed my rental was very nice, professional and friendly, excellent customer service skills.
ARMANDO DAffordable storage staff was very helpful and professional.
LISA HStaff was very helpful, friendly and professional.
Benjamin G | Overall ExperienceWe would highly reccommend Affordable Storage Guys for all of your storage needs.
Rancour B | Overall ExperienceHad storage for two years. No issues with anything. Highly recommend
carl V | Overall ExperienceI cannot thinking anything
Dale SThe people there were very friendly and helpful would hardly recommend
Adam DThe 2 lasies that work in the office is very well helpful and their attitudes are amazing. I would recommend this storage to anybody that is looking for storage. Very clean very secured
James B | Overall ExperienceThe first two weeks I was there there was no fence. It was axle for someone to get in the next two weeks. The gate was left open every day 24 hours the final fourth week there’s 9 to 5 access which I was told to be 24 access I moved out within 30 days, disappointed, no telephone communication
RYAN H | Overall ExperienceI used Affordable Storage in Jefferson City, TN for several years and never had any issues whatsoever. Whenever I did have a question, I would email and promptly receive an answer back without any issues. Staff in the building are extremely friendly and accommodating. I personally used the air-conditioned storage and was very pleased with the grounds, security and cleanliness of the facilities. While I am no longer using them due to lack of need, I would certainly recommend Affordable Storage in Jefferson City without any hesitation!
LINDA B | Overall ExperienceEveryone here is so helpful in getting me into and out of units as I need them. It’s been such a wonderful experience during the selling/moving process. 24/hr access is a huge plus!
Felisha R | Overall Experienceeverything was great! thank you!
John AGood experience.
Randall R | ReservationThe location and people were great. They had truck parked by my storage unit. It was initially set up as a mobile pickup. The day before I was suppose to pickup it up I got a message from U-Haul saying that location didn’t have the truck and they put me at a different location. I called them back and told them I spoke with the lady at the original location and she had the truck ready and waiting for me to pickup. So he put me back at the original location. When I got there to pick up the truck apparently he didn’t re-set me up as a mobile pickup and I spent an hour on the phone trying to get a manual pickup. This should not have happened. Very disappointed.
Matthew SNothing it was as good as I expected
JAMES WBrandy was very helpful and made things easy.
Christopher S | Overall ExperienceGreat customer service. My son attends Carson Newman it was very helpful being able to store his things in a clean safe environment for the summer.
Tammy C | Overall Experience