Great experience
John M
Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jefferson City, TN 37760
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe man who handled my rental, changed my previously made reservation to include insurance, without asking or notifying me. After I left and reviewed my emailed receipt, I observed the additional expense. When I called him, he stated that this was "automatically added", and he didn't do it. I told him I declined all of that when I made the reservation. He informed me I would have to call Uhaul. I called Uhaul. I was advised that they did not add the insurance, and that it was added at the facility. The representative assured me it would be removed when I closed the reservation. IT WAS NOT REMOVED. Your dealer committed theft by charging my credit card for an unauthorized charge. U-haul apparently approves of this behavior.
JEFF MThey didnt give us the furniture pads or dollies thay we rented
Ryan MAfter 8 phone calls, rude, unknowingly how to speak or be kind, terrible scheduling people. Radio didn't work, computer gave false reading and took pictures to back up my words. 6 months ago was charged 400. For same trip, then I called for assistance with truck, no return calls after I made 3 attempts. Had nerve to take money from account, after sitting waiting for help in middle of Tn. Sad will never rent again, will be sharing how bad you're service is with everyone specifically in the communities I've lived in across country. Gave average rating only because the lady who helped was the only person who gave, helpful, useful information after traveling, using 5 locations throughout 2 states.
REBECCA LFor this location, they are the best...Easiest transaction I have ever had with a UHaul location!
John M