Customer Reviews for Affordable Storage Settegast
(U-Haul Neighborhood Dealer)

582 reviews

321 Settegast Ranch Rd   Richmond, TX 77406

(281) 346-4796

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: 10 am - 1 pm

Services at this Location:

Contact Us

(281) 346-4796

321 Settegast Ranch Rd
Richmond, TX 77406

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: 10 am - 1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK W. 
Rating:
5.0

Nothing, service was amazing

CHRISTOPHER H. 
Rating:
5.0

Very friendly and efficient with my time. Highly recommended

SCOT S. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO S. 
Rating:
4.0

It was very close to my destination.

LON J. 
Rating:
5.0

I had no idea this U-Haul center was that close to my house. Previously I had rented from a different location that was really far from my house. The husband and wife team (sorry, can't remember their names) did an amazing job!! They were very friendly and helpful. I will be renting from this location again in the future.

JOHN M. 
Rating:
4.0

Everything wet well . I would not change a thing.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
3.0

Unleashed dogs in the location. Very scary after dark.

Nurullah S. 
Rating:
5.0

Check in person very receptive to my feedback and stated she would get them fixed prior to next rental.

DOUGLAS C. 
Rating:
5.0

Brandy was fantastic!

MIGUEL T. 
Rating:
5.0

One of the best places for U-Haul rent.

JUAN N. 
Rating:
5.0

Customer did not leave a comment.

JESUS E. 
Rating:
2.0

Clean the location better. There was a dead mouse next to the coffee machine.

JOSE H. 
Rating:
4.0

Nice people and quick service. Will use again if necessary.

JUSTIN H. 
Rating:
5.0

The reason I said no on the cleanliness is only because there was a lot of road tar on it. The interior was very clean and satisfactory. Other than that it was all good.

Dale S. 
Rating:
5.0

I will use this location again.

STEPHEN U. 
Rating:
5.0

Customer did not leave a comment.

LOUISE L. 
Rating:
5.0

great customer service.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
3.0

Customer did not leave a comment.

MARISSA C. 
Rating:
5.0

Customer did not leave a comment.

DONNA S. 
Rating:
4.0

Customer did not leave a comment.

ERIC E. 
Rating:
5.0

Customer did not leave a comment.

WALTER W. 
Rating:
5.0

Customer did not leave a comment.

LUCAS S. 
Rating:
4.0

Customer did not leave a comment.

GBENGA A. 
Rating:
5.0

Great, friendly service. Van was completely clean and ready to go.

DEREK H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

DONNIE P. 
Rating:
5.0

Customer did not leave a comment.

Kersten D. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

The only thing that unnerved me was the sign in the office "everyone in this office has been vaccinated" I would hope that it is not UHAUL's objective to force or pressure people to get vaccinated. That personal health information should stay personal.

DONALD W. 
Rating:
5.0

Very convenient and the staff was great and responsive!

ELIAS A. 
Rating:
5.0

Customer did not leave a comment.

BLAIR M. 
Rating:
5.0

Check to be sure lights work before customer comes to pickup. They took care of the problem but we had to wait while they did so. Nice people

DUANE H. 
Rating:
5.0

Great service! No improvements needed.

Sherri D. 
Rating:
4.0

Not a thing. Service was great and the staff was very good, and the equipment worked well. Will rent again.

LAWRENCE A. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
4.0

Customer did not leave a comment.

michael Z. 
Rating:
5.0

Customer did not leave a comment.

scott S. 
Rating:
5.0

Customer did not leave a comment.

DWAINE B. 
Rating:
5.0

Customer did not leave a comment.

MARIO C. 
Rating:
5.0

Great people at this location. Enjoyed doing business with them.

THOMAS P. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S. 
Rating:
5.0

Nothing - everything was very well organized. The staff was very helpful and friendly.

paul C. 
Rating:
5.0

I will always use U=haul, and the local agents here in Fulshear, Tx, are always excellent.

GREGORY R. 
Rating:
5.0

Went above and beyond to help me

JERRAL W. 
Rating:
5.0

I will make this location my preferred rental location

Jerald J. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

This is the best U-Haul location that I have used over the years. Place was nice. People were great. And I was in and out with no problems.

Patrick W. 
Rating:
5.0

Fast Friendly service

Irwin D. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Whenever we need to rent, we always use Affordable Storage! They're fast, efficient and helpful!

Jenny C. 
Rating:
4.0

Customer did not leave a comment.

Kyle A. 
Rating:
2.0

I put my cc on this transaction online so that I could pay for it versus my son in law who picked it up for me and he was told they had to have his cc for payment. He also told me that the woman who he was dealing with was unpleasant and not helpful.

Michelle K. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J. 
Rating:
5.0

Customer did not leave a comment.

Alberto B. 
Rating:
5.0

Full service location with prompt and courteous service hooking and unhooking the trailer.

FRED A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan A. 
Rating:
5.0

Thank you for the great customer service

Jacqueline R. 
Rating:
5.0

A pleasant experience from pickup to return. I will definitely be using them again when I need a trailer.

MICHAEL P. 
Rating:
5.0

absolutely nothing... out of five stars I would give this place a ten.

Cassandra S. 
Rating:
5.0

Truck and auto hauler worked great. The company used to help us unload were perfect. Drop off location were very helpful. Overall a great experience.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

ROMULO M. 
Rating:
5.0

N/A

GARY N. 
Rating:
5.0

All good, young man very nice

MICHAEL H. 
Rating:
4.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

The owner was very courteous. The equipment was very well maintained.

REX SCOTT M. 
Rating:
5.0

Everything about this place was very professional! Carlos was very helpful and friendly Ernesto Garza

Ernesto G. 
Rating:
5.0

The people at this location were very welcoming and amazing. They were so kind and professional, felt like family. I'll definitely return to this location!

KAYLA W. 
Rating:
5.0

Very smooth pick up and drop off! Every time I have rented here they have been easy to deal with.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

Chelsea V. 
Rating:
5.0

Great customer service skills. Very friendly and very easy to rent a truck due to it being my first time. I will definitely go back if I need too.

MICHAEL Y. 
Rating:
5.0

Customer did not leave a comment.

Scott E. 
Rating:
3.0

A better selection of truck sizes available

Jeff F. 
Rating:
1.0

Have a better roadside assistance contracter

helen C. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP G. 
Rating:
5.0

Always great friendly customer service. Thanks again.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

Peter B. 
Rating:
4.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Derek H. 
Rating:
3.0

Customer did not leave a comment.

james H. 
Rating:
5.0

Customer did not leave a comment.

eric W. 
Rating:
5.0

Customer did not leave a comment.

Alejandra V. 
Rating:
5.0

Customer did not leave a comment.

Cameron G. 
Rating:
5.0

Location was fine and the staff was very personable. There was an issue with the wiring on the trailer which was very annoying. This is the reason I stated the equipment was not maintained. It was however clean.

Scott B. 
Rating:
5.0

The staff at this location were very friendly and I was in and out quickly!

carlos K. 
Rating:
5.0

They have the best customer service out of any UHaul place in the area!!!!

Alexis G. 
Rating:
5.0

I had a bad experience on U-haul located close to Fry Rd and I-10, but a friend recommend me this new location and was a really great experience. They are very kind. I will recommend this place to anyone .

jaun N. 
Rating:
5.0

Love this location because of the friendliness of the people who work there; and their dogs too!! 😁 They are not the closet to my home, but have earned my business.

James J. 
Rating:
5.0

Customer did not leave a comment.

matthew Z. 
Rating:
5.0

Brandy was very courteous and professional.

SURAJ A. 
Rating:
5.0

Overall UHaul has been exceptional in helping us move our children the last 2 years. We highly recommend their online services for reservations. And we highly recommend their moving help as well.

Mark H. 
Rating:
5.0

GREAT services polite customer services

Prudence N. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Best location to rent, always friendly and helpful. Only spot that I will use!!!

Brandon B. 
No reviews have been submitted for this location.

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