Customer Reviews for Affordable Storage Solutions Inc
(U-Haul Neighborhood Dealer)

334 reviews

60 Stevens Ln SW   Ludowici, GA 31316

(912) 545-2701

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(912) 545-2701

60 Stevens Ln SW
Ludowici, GA 31316

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 2 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Austin K. 
Rating:
5.0

Mr.Ron was a pleasure to do business with, but U-Haul, that was a different story. A few months back my friend rented a U-Haul for me because we were moving from another state, come to find out he had a hold on his name that had nothing to do with me, I was not in the picture and he didn't even know there was an issue until then. Needles to say he couldn't rent and he wasn't able to pay the fee because it was high and we were moving, so $ was tight. Also he was the one taking care of that part of the moving, he is the man, ladies you know what I mean☺️ This was all told to us when we went an pick up the U-Haul, not when the reservation was made, so I had to do it in my name which I didn't have a problem with, he was just the one dealing with that. Okay so when we got to new state, about a month later I went to rent again to move the storage closer to where I was staying, an was told I have a block on my account just as he did. Now, I'm like I paid my bill, I returned their vehicle, why do I have a block on my account. Mr.Ron called customer service to find out and they said because of my friend bill, I'm like hold the front door what the hell his bill have to do with me? Needless to say after no resolution from customer service, he had to pay in order for me to rent. No way another person's bill should stop another person from renting, I had no part in his pass bill, and that shouldn't stop me from renting the 2nd time, I should have been told that the 1st time, heck I should not be involved in that. Just because he made the reservation, but for crying out loud he couldn't so I had to, an we thought his reservation was cancelled and I made one in order to get it, not knowing he was still attached to my account, WHY and HOW!!! I hope I never have to use U-Haul again. I was treated unfairly, they should go after people who owe them not the ones who don't. That was messed up, but they don't have to worry about me again. Mr.Ron was awesome tho.

Sherryann M. 
Rating:
5.0

Customer did not leave a comment.

HECTOR V. 
Rating:
5.0

Finish with one customer's request before assisting another

LISA S. 
Rating:
5.0

Customer did not leave a comment.

staci C. 
Rating:
5.0

Customer did not leave a comment.

GREG H. 
Rating:
5.0

Customer did not leave a comment.

Tamago G. 
Rating:
5.0

Customer did not leave a comment.

Chelsea L. 
Rating:
5.0

Customer did not leave a comment.

Omar R. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline O. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Best experience I've ever had renting a uhaul. Thank you so much.

Tasha P. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
5.0

Customer did not leave a comment.

Tamago G. 
Rating:
5.0

Fast and simple

NELSON S. 
Rating:
5.0

The gentleman that assisted me was extremely helpful and went above and beyond in taking care of me.

Eric D. 
Rating:
5.0

The 26ft U-Haul we rented had about 3-4 inches of slop in the steering. This would've been okay for in town but the 1300 mile round trip was terrible.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Bernice S. 
Rating:
5.0

Pot holes are filled, nice road repair.

Ronald S. 
Rating:
5.0

Keep doing what you are doing.

Jerome J. 
Rating:
4.0

Customer did not leave a comment.

Thomas B. 
Rating:
3.0

Many potholes on driveway. There had been a lot of rain so it was muddy and potholes filled with water. Some maintenance on driveway needs to be done. Roy was very nice and efficient.

James C. 
Rating:
1.0

When we entered the building it reeked of cigarette smoke and there were disrespectful political items in the office.

Casey A. 
Rating:
4.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

Just great

Ken S. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

AMANDA W. 
Rating:
4.0

Customer did not leave a comment.

JOHNELLISON K. 
Rating:
4.0

Customer did not leave a comment.

Breandy W. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

The man that works there is a very knowledgeable and friendly individual. He was able to make sure I was taken care of in a crunch and made the process smooth and without any issue.

Vincent J. 
Rating:
5.0

This location is great. The owner is very helpful and friendly.

MELISSAANNE H. 
Rating:
5.0

None

Beverly W. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE M. 
Rating:
4.0

Customer did not leave a comment.

TAMARRA J. 
Rating:
4.0

Customer did not leave a comment.

Rita W. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
5.0

Customer did not leave a comment.

Rhonda S. 
Rating:
5.0

Customer did not leave a comment.

Matthew Z. 
Rating:
5.0

Customer did not leave a comment.

Victor S. 
Rating:
4.0

Nothing its a good place to go to rent a u-haul

Clarence A. 
Rating:
4.0

There was a huge scrape on the top of the back bumper on the left that was not tagged when I picked it up but it is in the photos with the manager there in the photo. I'm grateful I had taken pictures.

Kathryn H. 
Rating:
5.0

Mr. Stevens was very very helpful

BRUCIOUS P. 
Rating:
5.0

Customer did not leave a comment.

Celeste P. 
Rating:
5.0

all went very well the person was very kind and assisted and showed me alot on the equipment

William C. 
Rating:
5.0

The owner was amazing!!!

Jessika L. 
Rating:
3.0

Customer did not leave a comment.

Sherry B. 
Rating:
5.0

Ron had everything and was ready with my reservation. He did short orientation on the auto-transporter trailer and assisted with hook-up.

James E. 
Rating:
5.0

I have been using this location for my move from South Carolina. Ron has the best customer service I have seen in a long time. I have tried other locations in the area and was never able to get the equipment I needed. Ron always found it and the equipment was there for my pick up time.

Robert S. 
Rating:
5.0

Great service!

Keith G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin D. 
Rating:
3.0

Not much signage out on the highway to pinpoint the location. Gentleman operating there was friendly and knowledgable on what my Subaru could handle. This was a military move so he was cognizant of my timeline and made a few suggestions to make turn-in easier. He also identified any flaws and dents that may delay me on the other end.

Christopher R. 
Rating:
5.0

Our favorite uhual location ever.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Kristie W. 
Rating:
5.0

Customer did not leave a comment.

staci C. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Amazing Service

Trentis J. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Candice R. 
Rating:
5.0

Excellent customer service, made sure everything was right and safe before we left.

Timothy K. 
Rating:
5.0

Friendly owner and very accommodating

David M. 
Rating:
5.0

Me. Roy went above and beyond to ensure I had exactly what I needed to move and also made sure I had enough miles to make it to my drop off location!!!

ASHELY T. 
Rating:
5.0

Very friendly and helpful customer service

Christopher C. 
Rating:
3.0

Office had a strong cigarette smell. We had to drive an extra 25 miles because the first location, Sheppards mini storage, was giving the trailer we had reserved 2 days prior to someone else that had just called in that morning.

Gregory H. 
Rating:
2.0

Lot was dirt and muddy sand lined with pot holes. Facility smelled like a dirty pool hall filled with smoke. Equipment was sketchy. I had to beat the ratchet straps into submission multiple times, tires worn, straps frayed, rusty. No light check no brake check or overview. Just hook her up and go.

Thomas R. 
Rating:
1.0

Customer did not leave a comment.

Bridget J. 
Rating:
1.0

Lied about mileage.and said We didn't fill it up where it was originally.i will never ever recommended uhaul to anyone.

Philip R. 
Rating:
5.0

Customer did not leave a comment.

donna D. 
Rating:
5.0

Thanks for getting me trucks when no one else would

Roger O. 
Rating:
5.0

The checking in process was fast and easy.

Annie D. 
Rating:
5.0

After the ten uhaul dealers in hinesville couldn't get me a truck this guy got me two. Thank you.

Roger O. 
Rating:
5.0

Very easy, and friendly service.

Sammantha D. 
Rating:
5.0

Customer did not leave a comment.

CYRIL R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

Marvin O. 
Rating:
2.0

only went here cause the place I usually rent from didn't have the size truck I needed.

jimmie B. 
Rating:
5.0

Very friendly and helpful

Brittany O. 
Rating:
5.0

Excellent Service. For the first time in a decade, someone was more concerned with the customer than Uhaul.

Arnold S. 
Rating:
5.0

Customer did not leave a comment.

Melanie S. 
Rating:
5.0

Customer did not leave a comment.

Josephine C. 
Rating:
4.0

Customer did not leave a comment.

tara C. 
Rating:
5.0

Employee was super nice, helpful, and informative. There are three u-haul locations in Ludowici. I would use this office as long as MS. Tammy works there.

RONALD B. 
Rating:
5.0

Nothing that I could tell.

Timmyra H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

Nothing the service was amazing as always

ashton W. 
Rating:
4.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Amazing service. The lady at this location was very accommodating and helpful. It made my move that much easier.

Tuamafa T. 
Rating:
5.0

Outstanding service one of a kind

ashton W. 
Rating:
5.0

Nothing absolutely amazing service

ashton W. 
Rating:
5.0

Customer did not leave a comment.

Stacy M. 
Rating:
5.0

Customer did not leave a comment.

shilee W. 
Rating:
5.0

Customer did not leave a comment.

donna D. 
Rating:
5.0

Customer did not leave a comment.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Customer did not leave a comment.

TIFFANY S. 
Rating:
5.0

Amazing customer service and very helpful with the entire process

ashton W. 
Rating:
4.0

Don't need to change a thing location is warm and inviting!

Candess K. 
Rating:
4.0

Customer did not leave a comment.

Mandy B. 
No reviews have been submitted for this location.

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