Ron is amazing. He reached out ahead of time with an appointment reminder - not that I forgot but letting me know he is the point of contact. I asked him if he could help me set up the trailer hitch since I do not know how too. He was very kind and wanted to make sure I was safe for my trip. Ron was very genuine and authentic and helped put my insecurity of not knowing how to hook up the trailer to rest and made me feel safe for my trip. He's a good man and we need more men like him in this world.
Arthur O.
Customer Reviews for Affordable Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So for I see y'all got everything done right keep up the good work and I will send y'all more customers
Samara M.Mr Ron Stevens was is honest, helpful and courteous. I will definitely use this uhaul facility again in the very near future.
Tracy M.Easy in and out!
Frankie S.Very helpful and clean
Billy E.I thought when I rented the truck and the dollies there was a guarantee that I would have them, per the website. Make sure the tools or equipment you say you have is there and U-Haul as a company should be a little more involved with the places they use to sponsor their brand.
Steve T.Just ensure the inventory is updated
Bruce P.Back was full of debris that I cleaned up. 100 dollar deposit was taken that I haven't received back.
DOUGLAS H.Everything was great
Antonio M.The man working there was very knowledgeable and polite.
Corey S.The man there was very nice and helpful.
Patricia R.Maybe shade the trucks, the paint was sun bleached and rubbing off. But the customer service was amazing!
Amanda R.Best service all around from both locations.
Connie M.Dealer has always been the most flexible and always the best price!
Austin H.Nothing, Ron was amazing!!!! We will highly recommend his location to everyone
JEFFERY L.Very helpful and knowledgeable. Highly recommend this location!
Michael R.Love this place. Will definitely come again.
DAVID A.Excellent service and Ron is awesome. He made a hard move easier.
Charles R.I wanted a dolley but he did not have any available he said inventory was short, only hiccup..
Teresa S.Super nice owner!!!
Courtney W.Ron is the definition of excellent customer service. He reached out to me to make sure I was ok and the expected ETA of my return. He is personable, respectable and a great worker. Please promote this man!
Johane M.Nothing. Everything was excellent
Michael M.This location after Uhaul offices in Savannah failed to provide truck at locations despite reservation secured for a month then cancelled reservation and gave my truck away found me a truck. This is who you want representing your name.
Daniel C.This location was great and is where I picked up my trailer. The location where I picked up my truck is a diffrent story. The place where i picked up my truck was clean but the truck I rented was not. The floorboard had a bunch of sand and chip crumbs in the bottom of it. The cup holders were also sticky and also dirty. I will unfortunately more than likely receive a cleaning fee due to the negligence of the facility where I picked up my truck from.
Sean B.Ensure equipment is available for the location at the time the reservation is made.
Brittany M.Not a thing.😋
KATE J.The gentleman at the pickup location was outstanding. He was easy to work with. He was customer focused. He was by far the best Uhaul Representative I had conducted business with.
patrick T.Outstanding support from Mr. Ron, the U-Haul Representative at the 60 Stevens Lane South West Ludowici, GA location! I recommend and will use again, when required. Thanks.
CALVINE B.An awesome man who runs the place. He is a down to earth and very friendly.
Jody E.The man who rented me truck from this location is very courteous
Alicia J.The representative there was very friendly and reasonable. He even recommended a good place to get the truck weighed for my PCS move without even asking.
JonathanR J.The gentleman who rented us the truck was friendly, helpful, and made it quick and easy!
Brandi S.Great customer service. Came out and double checked all of our connections.
John B.Very helpful and friendly THANKS 😊
Tony B.The owner was a pleasure to work with. Very efficient and helpful. I highly recommend this location if you want great service.
Virginia R.The best uhaul I ever been to. Very friendly and professional.
Robert W.Best customer service ever experienced. Knowledgeable at job.
Chyheim D.Straight Forward and to the point in the office least than 30 minutes.
Keith G.Highly recommend this location for all you're u-haul needs. Great customer service. Will only shop here
Jonthan E.Best Uhaul I've ever had
Tim S.They help you with any questions you have and if they don't have it he will find it for you just ask
Teresa V.The people at Affordable Storage Solutions were very friendly and helpful. My wife and I plan to use them again if we're ever in need of any hauling equipment.
DEREK S.Ron was great? Location was great? Overral great expierence.
Sharon M.Mr. Ron was awesome
GREGG M.Mr.Ron was a pleasure to do business with, but U-Haul, that was a different story. A few months back my friend rented a U-Haul for me because we were moving from another state, come to find out he had a hold on his name that had nothing to do with me, I was not in the picture and he didn't even know there was an issue until then. Needles to say he couldn't rent and he wasn't able to pay the fee because it was high and we were moving, so $ was tight. Also he was the one taking care of that part of the moving, he is the man, ladies you know what I meanâ˜ºï¸ This was all told to us when we went an pick up the U-Haul, not when the reservation was made, so I had to do it in my name which I didn't have a problem with, he was just the one dealing with that. Okay so when we got to new state, about a month later I went to rent again to move the storage closer to where I was staying, an was told I have a block on my account just as he did. Now, I'm like I paid my bill, I returned their vehicle, why do I have a block on my account. Mr.Ron called customer service to find out and they said because of my friend bill, I'm like hold the front door what the hell his bill have to do with me? Needless to say after no resolution from customer service, he had to pay in order for me to rent. No way another person's bill should stop another person from renting, I had no part in his pass bill, and that shouldn't stop me from renting the 2nd time, I should have been told that the 1st time, heck I should not be involved in that. Just because he made the reservation, but for crying out loud he couldn't so I had to, an we thought his reservation was cancelled and I made one in order to get it, not knowing he was still attached to my account, WHY and HOW!!! I hope I never have to use U-Haul again. I was treated unfairly, they should go after people who owe them not the ones who don't. That was messed up, but they don't have to worry about me again. Mr.Ron was awesome tho.
Sherryann M.Finish with one customer's request before assisting another
LISA S.Best experience I've ever had renting a uhaul. Thank you so much.
Tasha P.Fast and simple
NELSON S.The gentleman that assisted me was extremely helpful and went above and beyond in taking care of me.
Eric D.The 26ft U-Haul we rented had about 3-4 inches of slop in the steering. This would've been okay for in town but the 1300 mile round trip was terrible.
Matthew B.payed for climate control storage got clothes back molded beyond repair tools n bicycles rusted so no I will not recommend anyone store there
curtis b. | Overall ExperienceWent above and beyond to fix the issues we had with the dealer that gave us our U-Haul. Very friendly and looked out for us. Wouldn`t go anywhere else!!!
Privacy R. | First Impressions