Customer did not leave a comment.JOHN D.
Customer Reviews for Airoso Cleaners Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ERNESTINE F.
Customer did not leave a comment.ANGELA M.
I rented the truck from a different location and when I showed up to pick it up I was told there wasn't a truck available "someone showed up earlier and took it". I asked what is the point of reserving a truck? The person there was non-chalant, no apologies, acted as if it is common procedure and I just was not understanding. I told him he needed to give a larger truck at the same price because he screwed up. "No can do" was his answer, and told me to go to another location. Very poor customer service and no apology or attitude admitting the mistake. I was VERY disappointed and upset.STUART E.
Customer did not leave a comment.marc S.
I returned the truck at 4 ish but was told it will get checked in at a latter time. I didn't like that.CHERYL F.
Customer did not leave a comment.Willard E.
Drop off was simple, parked the truck and put the key in the box.Madeline D.
Very pleasant and accommodating at Airoso Cleaners. Convenient and easy to drop off.Susanne C.
Customer did not leave a comment.David F.
Customer did not leave a comment.william W.
The complaint is not about the location but about the initial reservation process plus I received email stating pick up location but that turned out to be incorrect. Worst customer service experience ever!Phillip T.
Wrong truck was provided. Lock on the truck we reserved was put on a different truck that was larger and probably cost us more in gas.Jenny P.
New employeesEdwin M.
Customer did not leave a comment.Christina S.
Great service!!!Jasmin L.
Customer did not leave a comment.angela B.
Customer did not leave a comment.Walter M.
Faster booking equipment!!Alwin H.
Very goodEveraldo V.
Good, friendly service.Dima G.
Everything was great with my customer service overall.Basil P.
Employees need additional training. Even though I had confirmed online check in, staff could not complete the rental without me calling uhaul and staff having to call uhaul as well. No help in hooking up, no knowledge of how to, and did not receive my confirmation call the evening prior to the move.Steven T.