Customer Reviews for Airport Budget Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Airport Budget Storage

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ALVENIA C. on

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Nothing you are already so excellent and very friendly staff with fantastic customer service Thank You

Nancy P. on

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Customer did not leave a comment.

Shelley S. on

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The staff were magnificent. They took care of all my needs, and were more than accommodating when the fires and winds in California delayed my departure. Corporate was absolutely unhelpful, but Airport Budget Storage couldn’t have been kinder or more accommodating. They are truly wonderful.

laicee S. on

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Customer service was excellent, clean vehicle and facility. Fast and friendly service. I will be renting from there from now on. Very pleased!

WALTER R. on

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Easy return great service.

Jeffrey P. on

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The young lady running it was most helpful and capable. The the process was easy.

Sharlotte C. on

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Scott H. on

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Dillon S. on

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There was a nail in one of the tires. I noticed one of them was low right after picking it up. I figured it just needed air. After loading up the trailer I went to put air in it and noticed the nail. Had to call roadside assistance before even starting our 900 mile trip. There were also blankets in the trailer which they didn't know about. I got the impression this site doesn't inspect the trailers before renting them out again.

Brian K. on

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Changed my drop off location- no fault of this location - but added more miles and further away from my home then what I selected in the original request for drop off near my home.

gary H. on

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The Little old lady at this location was very nice

Kathleen P. on

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LARRY R. on

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Get the equipment size that is ordered. I was not charged for a larger trailer but the vehicle I was using was compromised by the added size and weight.

dan K. on

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Delores S. on

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We soon noticed that the lights were not all working. We stopped at 3 U-Haul places in Oregon and none were able to do the complete fix. One did change a fuse. In WA the guy change a bulb and it finally worked. The loss of lights, especially the turn signals, was concerning especially when we were in heavy traffic.

elisha C. on

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Very sweet. Strait to business

JUSTIN W. on

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Steven M. on

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Soriah C. on

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Our paperwork told us to return to the location on Franklin Blvd we arrived at the location to be turned away. They stated the return destination had been changed, and that we had been notified. Neither my husband or I received a text or email. The manager was very rude, and offered no assistance. He argued with us, and was very unprofessional. We had to drive 15 miles out of our way to drop off at the budget location. Completley unacceptable.

jon B. on

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Customer did not leave a comment.

kathy E. on

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Heather was amazing and will definitely be using this location again.

Al R. on

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Everything worked great. Heather wasespecially helpful.

Daniel H. on

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Daniel H. on

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John K. on

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Heather is great! Will definitely use again when the need arises!

Richard D. on

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Great customer service.

TAMELA T. on

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Heather and the rest of the people that work at the storage shed are really friendly. I would rent from them again. Thank you very one so much. Tamela ( Tammy ) Trent.

John K. on

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Customer did not leave a comment.

Ashley L. on

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So helpful and kind. I had an issue with my electrical on my hitch from a previous Uhaul, and this location was very accommodating

Cynthia C. on

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The people were awesome. Very helpful and willing to help. I highly recommend Airport Budget Storage.

ANGELA S. on

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Excellent and friendly service. Good rates. Highly recommend!

CHANCEY D. on

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Heather is amazing!!!!

Al R. on

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Great facility, good location, terrific staff! I use this facility frequently and exclusively for both long term and short term storage.

Mark F. on

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I was originally scheduled to drop off my truck at 2150 West 7th and when I got there they told me I want at the wrong place, but this was my drop off location that was selected on my agreement, I was very unhappy after getting to one location and being told to go to another. This was very inconvenient for me and my ride to have to take that extra time to do this. I kind of felt like I was doing someone’s job for them

Tianna M. on

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Would highly recommend. Very friendly and easy to communicate with.

Gary V. on

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Customer did not leave a comment.

JUDD B. on

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Heather is efficient, friendly and very professional as a manager.

Allen R. on

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Very friendly and knowledgeable. The service was excellent. Thank you

Nicholas W. on

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The lady that runs the storage was very nice and explained everything upon renting unit they didn't have size I needed so she gave me a deal on 2 different units to get the size I needed great service

Alison M. on

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Customer did not leave a comment.