They were amazing in working with me and specially when I was over the day I was going to return it and I needed to keep it a little longer to finish my chores they were very understanding and very friendly I would definitely recommend themNathaniel G.
Moving Truck Rental in Eugene, OR at Airport Budget Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Eugene, OR 97402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Always get the best service at the Airport Budget Storage U-Haul. Heather is very professional and the best customer service person to work with. ColleenColleen H.
The woman who managed this facility was very helpful and knowledgeable. Since we had a u haul dealership over 30 years ago I know how nice it is to have a good manager and she really is the top of the line. Sincerely Kay and Erik EriksonKay E.
I have nothing but praise for Heather at Airport Budget Storage! She provided the best UHaul experience I've ever had, and is excellent at customer service. I'll be using her services again while I complete my move in two more stages.kitty W.
Awesome staff, great truck, I'm happy overallJessica F.
Make certain when a customer orders a pick-up at this location, that they get this location. Requested this locatiion because of outstanding service, cleanliness of truck, easy personal check-in, and woman who runs it. UHaul kept assigning me somwhere else until the woman here took over and personally changed it to where I had requested in the first place. She is terrific!Linda H.
Heather was very kind, professional and polite. The rental experience went smoothly and will definitely use again.Adaline B.
I returned the truck to the drop off location on franklin Blvd printed on my paperwork but they told me to drive 20mins to a different location on Enid rd because they where full. I was able to do it but had to pay extra $30 to my uber driver to pick up at a different location. I also put $20 more in gas so It was returned at the correct gas level. That location should have driven it themselves to another location. It should not be placed on customer because they are full.curtis B.
This was just a self storage unit with some U-Haul a.Janet K.
Nothing, had a great experience. The staff was really friendly and helpfulMartina J.
Very easy and quick drop off. Very friendly and helpful staffRichard W.
Just stay the way you are. I have used this location before and rented storage units as well. Super people, very responsive to customer needs. Have gone above and beyond in every instance. The highest recommendation and job well done to Airport Budget Storage and U-HAUL!!Cynthia C.
So easy/nice to work with!!!!christine A.
Awesome experience. Wouldn't go anywhere else.Joseph G.
Nothing you are already so excellent and very friendly staff with fantastic customer service Thank YouALVENIA C.
The staff were magnificent. They took care of all my needs, and were more than accommodating when the fires and winds in California delayed my departure. Corporate was absolutely unhelpful, but Airport Budget Storage couldn't have been kinder or more accommodating. They are truly wonderful.Shelley S.
Customer service was excellent, clean vehicle and facility. Fast and friendly service. I will be renting from there from now on. Very pleased!laicee S.
The young lady running it was most helpful and capable. The the process was easy.Jeffrey P.
There was a nail in one of the tires. I noticed one of them was low right after picking it up. I figured it just needed air. After loading up the trailer I went to put air in it and noticed the nail. Had to call roadside assistance before even starting our 900 mile trip. There were also blankets in the trailer which they didn't know about. I got the impression this site doesn't inspect the trailers before renting them out again.Dillon S.
The Little old lady at this location was very nicegary H.
Get the equipment size that is ordered. I was not charged for a larger trailer but the vehicle I was using was compromised by the added size and weight.LARRY R.
We soon noticed that the lights were not all working. We stopped at 3 U-Haul places in Oregon and none were able to do the complete fix. One did change a fuse. In WA the guy change a bulb and it finally worked. The loss of lights, especially the turn signals, was concerning especially when we were in heavy traffic.Delores S.
Our paperwork told us to return to the location on Franklin Blvd we arrived at the location to be turned away. They stated the return destination had been changed, and that we had been notified. Neither my husband or I received a text or email. The manager was very rude, and offered no assistance. He argued with us, and was very unprofessional. We had to drive 15 miles out of our way to drop off at the budget location. Completley unacceptable.Soriah C.
Everything worked great. Heather wasespecially helpful.Al R.
Great customer service.Richard D.