Customer Reviews for Airport Rent A Space

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Airport Rent A Space

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Maria M. on

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No Improvement needed!! All was satisfactory!!! Ty

Richard D. on

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MONTY M. on

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Carson R. on

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I still have not received my refund back to my account from the hold when the computer generated a random amount to hold, until the truck was returned. And it has been returned since Wednesday night.

MARY S. on

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Robert S. on

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Morgan M. on

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The strap latches on the tow dolly were fairly rusty, but the rest of it was in decent shape. The building at the pickup location was outdated and not very welcoming. The woman at the counter was VERY helpful and helped me hook up the dolly even though she said that was not part of her job there. I also asked what would happen if I needed to change my drop-off location and she said I just needed to call the rental number that she provided for me, this wording was also in the contract that I signed. However, when I called to change the drop-off location they informed me that there would be a fee of up to twice the amount I already paid for the rental in order to change the drop-off location. Nowhere in my contract did it mention a fee for changing drop-off locations and and when I specifically asked the people at the pick-up location about this they did not mention it either. The representative on the rental phone line was also not able to provide information on how the fees were calculated and stated that "no one knew what the fees would be until the drop-off location checked it in", and for after-hours drop off I wouldn't know the amount until Monday morning. This entire situation was very frustrating and misleading and caused us to change plans at the last minute to something much more inconvenient. Had I known about the fees upfront I could have better worked out the issue.

John h. on

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CHRIS H. on

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Very helpful, for last minute move,

stephen s. on

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Office closed when drop off.

Cris C. on

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Cris C. on

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jane m. on

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Rhett K. on

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jackie o. on

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all was good

Ed S. on

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Great experience! Agent was very friendly and helpful. Will definitely use this location in the future and recommend to others.

Neal S. on

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LINDA F. on

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CHRIS K. on

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Great people. Great truck.

joseph h. on

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George S. on

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trailer was dirty on inside needed to be swept out