Called the Wauseon Ohio location and rented one they said that they would have it delivered on my request date. The day before my rental date. I got a email to call. Then I was told that they couldn't have my truck delivered to that location. I would have to pick it up at the Swanton branch. That was way out of my way. And costed me alot more money in miles. What could I do I had to have it. Then when I picked it up I asked if I could return it to the Wauseon branch to save me miles and money. Was told no. So I'm upset about that. Would like to see if if I could get some money returned for my inconvenience.
Rodney P
Airport Rent A Space
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Swanton, OH 43558
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- 4.5 Average Customer Rating
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So the cargo trailer was clean but it didnt come with a cable to connect the lights from the trailer to the SUV. Was told to basically go buy one from an auto parts store. When I dropped off the trailer in Maine, the U-haul rep stated that they shouldn't have any let me leave the lot like that. But unfortunately, they did.
Terrence FI went in, in hopes a real person could figure your system out. But even she couldn't get the certificate to work for $75 off. They don't have the trucks ready, you have to back them out and take all the photos 3 or 4 times with no service available. I get Uhauls every month. This will be my last.
EDWARD SVery nice location. I absolutely love the service!! Very, very friendly!
Juan CDon’t lie and say you won’t be charged until you come back then charge my card and get over
Kortese C