Worst customer experience. The attendant did not have any prior experience of booking. They added CDW coverage even when I did not select it in the first place and then he mentioned its a mandatory coverage. Additionally when i added a 4-wheel dolly equipment, he mentioned they have it in stock but then gave me a 2-wheel one which gave me a super hard time moving. Lastly mentioned he can't help with anything and i should be reaching out customer service. Not visiting this location again.
GAURAV G
Customer Reviews for Aj Indian Grocery Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not in the winter. The parking lot is not well maintained, I was stuck for over 30 mins and that cut into my booked time and made me late for my movers.. the store opens later which I never found out until 10pm the night before so no one was there to help me. Then when I returned the truck the parking lot was like a pool, so my feet got soaked.
Jessica CStaff unfamiliar with U-haul system took 45 min to check in. Had a dolly with my order and it was not there.
RYAN BMany charges were added to my receipt upon drop off. I don't know what cwp protection is nor do I want to pay for it. I put fuel in the truck. Why am I being charged $30 for fuel services AND $39 for fuel.
BRANDY SThey were good people to work with. Very responsive, pleasant and efficient.
MARK EEverything at this Location was awesome
ALEXANDER SThere was a puddle of water in the back of the truck, the gas. They stated it was in the truck was not there was less. They did not have the blankets I asked for, and it took the gentleman a really long time to go through my contract and even then there were still things wrong that caused a hassle with drop off.
Stacey W