There wasn’t a lot of communication from this location. The location’s representative was very pleasant, but there was à language barrier, which I believe created that lack of communication on the process. I would not rent from this location again and will stick with the location I have previously rented from in the past. Other than the communication issues, the equipment, etc. was good.
NANCY C
Customer Reviews for Al-Noor Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was over charged. Company said I drove 35 miles. I drove only 20. I took a picture of the odometer before I left. I plan to dispute this charge of $15 with my credit card company. This is the SECOND time this location has over charged our family in less than a week. I was told to go there because they needed the business. No I know why they don’t get it. They are cheating customers out of their money!
John CI was overcharged for gas, picked up the vehicle at half bc a tank and left the truck with half a tank and drove only 10 miles. I was then charged for 10 gallons of fuel to fill the van to full even though I picked the truck up at half a tank. The truck needed an alignment and ran rough, it was very unsafe to drive. The windshield was poorly cleaned. I’m going to dispute this charge with my bank because I couldn’t get my money back for the improper fuel charge with the company.
Casey C