Customer Reviews for Alamo Feed Store
(U-Haul Neighborhood Dealer)

319 reviews

100 CR 770   Natalia, TX 78059

(830) 541-4377

Hours

  • Mon–Fri
    8:30 am–6 pm
  • Saturday
    8:30 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(830) 541-4377

100 CR 770
Natalia, TX 78059

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–6 pm
  • Saturday
    8:30 am–3 pm
  • Sunday
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

ALBERTO E. 
Rating:
5.0

Customer did not leave a comment.

Maona N. 
Rating:
5.0

Nothing

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Vanessa M. 
Rating:
5.0

Customer did not leave a comment.

WEE M. 
Rating:
3.0

Make sure trucks are cleaned out. Had to clean out a good concentration of rodent droppings from the back. It was very dirty inside the back and front.

Kenneth A. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Very friendly, made a stressful moving day a lot less stressful. Thank you!

Deborah P. 
Rating:
5.0

The truck had food and trash in the cabin and in the back. The requested equipment was not delivered. The employees of the location were very friendly and accommodated as much as they could.

Kenneth A. 
Rating:
5.0

Customer did not leave a comment.

BRANDY W. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Teresa P. 
Rating:
4.0

Truck good. Tow buggy had loose piece so had to go to Lytle to get another. Employees not schooled on newer cars with fob on how to put car into neutral for towing. Had problems in OK so had to go to a O'Reilly. Luckily someone there new the problem. Need to school employees on this.

rhonda D. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
2.0

Customer did not leave a comment.

Mario M. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
2.0

Like I stated previously, get to the drop off, its after hours no big deal. No lights to help calm any anxiety, the uhaul key return box was broken. There was no way to prop it up to protect the keys.

ALesha P. 
Rating:
5.0

The representative was very helpful and respectful. I didn't have a reservation but the attendant took care of me and in a timely manner.

Juan S. 
Rating:
5.0

Customer did not leave a comment.

Lynette Z. 
Rating:
4.0

Pick up location was awesome just disappointed in U-Haul as whole. I paid too much and because no 20 footer available so I had to upsize and drive 20 miles to a nearest location for 26 footer. So disappointed. I've had better

James R. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Keep it the same! The people and equipment are on point!

Jeronimo C. 
Rating:
3.0

N/A

ISSA S. 
Rating:
3.0

Customer did not leave a comment.

Lloyd S. 
Rating:
5.0

The website stated that they'd have our reservation guaranteed or else we get $50. Our reservation wasn't there, and we didn't get $50. I even asked about it.

James C. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

More rental equipment then I expected for such a small town. Nice to know I dont have to drive 30 miles to pick up a trailer or car dolly when I need one.

Timothy S. 
Rating:
5.0

Great customer service.

Luis R. 
Rating:
5.0

Excellent customer service

ralph R. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Reyes M. 
Rating:
5.0

Customer did not leave a comment.

Maria Elena G. 
Rating:
5.0

Very helpful and accommodating. Really appreciated the help they provided

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Judy A. 
Rating:
5.0

Customer did not leave a comment.

joel M. 
Rating:
5.0

not a thing.! everything was perfect.! well maybe you can have coffee and donuts there for your customers. LOL 😊

charles D. 
Rating:
3.0

The dolly light was out .. thanks Good we didn't get pulled over and got a ticket

Anna M. 
Rating:
3.0

office was closed

Richard M. 
Rating:
5.0

Customer did not leave a comment.

ANNE M. 
Rating:
5.0

The back cab was left with debris, I made sure to blow the cab and the entire carriage and Ioad area when I returned it, would have liked the same curtesy when first opened the load area.

jose E. 
Rating:
5.0

One of the tire tie down straps was broken and unusable. I had to purchase a tie down strap to secure the vehicle to the trailer.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

MILTON T. 
Rating:
5.0

Very friendly and quick service. Turn in very smooth.

luis M. 
Rating:
5.0

The young man was very professional. 👍🏽👍🏽

Andrew L. 
Rating:
5.0

This location was very convenient and it was open on Saturdays and I will use this service again and I appreciate everything

LISA B. 
Rating:
5.0

The process could not have went better. The equipment was just what I needed, and the service was first rate. Well done!

Mark L. 
Rating:
5.0

They were so nice, helpful and efficient.

gary J. 
Rating:
5.0

Customer did not leave a comment.

Suzann Y. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Perfect

Alfred L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
3.0

Customer did not leave a comment.

Damian K. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

prior renter returned two hours after my pick up time.

Tammi B. 
Rating:
5.0

Nothing, drop off was very quick.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
1.0

I had the 24/7 option selected for 7:30am mobile pick-up. Once I arrived at the location, the app did not allow me to start any process and stated I had to wait until the location opened at 8:30am. I called Uhaul support and waited for over 10 minutes, thankfully an employee was at the location early and was able to give us some assistance by changing something on the computer which prompted us to begin the pick-up process. However, the process was not efficient and excessive. Why would Uhaul ask me for other people's full name and phone number to verify myself? Who thinks of that? Why take my money and accept an appointment, only to ask me for other people's info so you can text them and then call them to prove who I am? Is sending a picture of my ID not enough? You already took my money so that line of logic doesn't add up. Additionally, whenever I was finally able to speak to a rep, she did not understand the situation and was of no assistance. So after entering excessive information regarding other individuals contact information, we were finally able to get access the keys, an HOUR later. The truck wasn't clean, and it only had 1/4 of a tank of gas… that's ridiculous. Also, the truck drove terrible. It was so shaky my furniture got damaged. Uhaul is nation wide, upgrade your fleet already. The only good part about any of this, was dropping off the vehicle and speaking with somebody who was nice. Other than that, I will be sure to never use Uhaul again and make sure everybody knows how bad your business is purely based from an objective standpoint.

Matthew T. 
Rating:
5.0

This location was the exact opposite of what Edmond UHAUL was. Literally perfect. Great location.

RYAN WAYNE W. 
Rating:
4.0

Customer did not leave a comment.

Belia B. 
Rating:
5.0

Customer did not leave a comment.

JIM C. 
Rating:
3.0

I was charged for fuel after I made sure it was full. I even took a picture of the gauge incase I was charged.

Shy H. 
Rating:
5.0

I have never had any issues with uhaul ..

Ralph C. 
Rating:
5.0

Received message from you on Sunday to pick up trailer in pleasanton at 10:15. When got there no trailer. Transportation div. Sent me to Natalia Tx,50 min away for trailer then back to Pleasanton, Tx another 50 min. I had a six hr.trip. All my arrangements to unload destroyed. Worst experience of my life.

james M. 
Rating:
4.0

Customer did not leave a comment.

Pablo R. 
Rating:
5.0

They had what I needed to get my navy daughters vehicle to her. Alamo feed was fast, friendly and very helpful.

Roberto G. 
Rating:
5.0

Customer did not leave a comment.

Gene V. 
Rating:
5.0

The trailer was just recently dropped off and it had some spiders and cockroaches in it. The facility probably didn't have time to check it before I arrived. That isn't a knock in any form. Life gets in the way. The folks were nice and respectful. Friendly and inviting. Helped get it hooked up. Only thing might be if they can be faster checking out the equipment. But that certainly isn't a deal breaker.

Lester C. 
Rating:
5.0

Nothing to improve because it's great! Great equipment, great location, and excellent customer service!

Cindy H. 
Rating:
5.0

Customer did not leave a comment.

Joe T. 
Rating:
5.0

Customer did not leave a comment.

Lynette Z. 
Rating:
5.0

Customer did not leave a comment.

Dion M. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

N/A

GEORGE BERNARD J W. 
Rating:
4.0

Customer did not leave a comment.

MARTIN JAMES J. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

wyman D. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

AMANDA P. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Zachery H. 
Rating:
5.0

Customer did not leave a comment.

Ernest B. 
Rating:
5.0

Awesome service very polite and courteous

Kelly M. 
Rating:
5.0

Friendly and Professional

Joe S. 
Rating:
5.0

Everything was great

ALFREDO L. 
Rating:
3.0

Customer did not leave a comment.

alfred K. 
Rating:
5.0

Customer did not leave a comment.

Glenn T. 
Rating:
5.0

Customer did not leave a comment.

MELONIE JANE M. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Staff unhooked trailer after inspection.

Richard M. 
Rating:
5.0

Great customer service

Denis A. 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

Doran H. 
Rating:
5.0

Customer did not leave a comment.

Omar R. 
Rating:
5.0

The air conditioner was cold but at moments it would cut off and blow just warm air. On an extremely hot day it was a bit bothersome. May want to have it checked out before re-renting it again. Otherwise all went well. Appreciated starting out with a full tank of gas.

Mary Lou W. 
Rating:
5.0

Customer did not leave a comment.

BRENDA M. 
Rating:
5.0

Don't let l&r rentals continue business with you. Went to this location after they had me stand outside their closed business for an hour and a half

JOHN S. 
No reviews have been submitted for this location.

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