Customer Reviews for Alaska On & Off Road

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alaska On & Off Road

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Courtney K. on

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Very happy with service! Quick, friendly, explained things well.

KATHY T. on

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Sarah W. on

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Paulette B. on

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Outstanding customer service!

Tim S. on

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Brad E. on

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Fred S. on

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Perfect service couldn't ask for better.

Donna T. on

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Be open about the condition of rental truck at time of issue. Truck in question had no air conditioning. Dealer new and did not divulge . Weather conditions were 80 plus degrees, dealer explanation this was a city rental and not authorized to fix air. If that was the case it should have been divulged at the time of issue.

Patricia F. on

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Great service !

Miles B. on

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Kelsea A. on

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Robert S. on

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No one was there when I dropped the trailer off.

Robert K. on

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They helped me pick the right truck and were responsive my needs. I enjoyed working with them at every level

justin T. on

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Great service all around

Paul A. on

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NIKOLETA P. on

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Alaska on and off road is wonderful. We appreciate them immensely.

NIKOLETA P. on

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Alaska on and off road is wonderful. We appreciate them immensely.

NIKOLETA P. on

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Alaska on and off road is wonderful. We appreciate them immensely.

James M. on

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Michael B. on

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Tony B. on

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The back of the truck was not clean and there was either diesel or kerocene on the floor. The engine oil was 2 quarts low when I picked up the truck

Mariann M. on

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Laura and Randy were so accommodating and pleasant to work with. I appreciate their kindness and efficiency. This is the location to get your u-haul!!

shirley M. on

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Keep this particular vendor! So many others, in this community, were not open on Sunday. Many people move on a weekend. This particular one was extremely accommodating to my need to move on a Sunday.

Thomas L. on

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Alaska On & Off Road was great! Professional, nice, clean and excellent service!

marie F. on

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gretchen H. on

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The electronic check in was too time consuming. In addition I wasn't prepared for it. What if someone can't get online when checking in?

jeffrey C. on

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Great place!

David C. on

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HEIDI H. on

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I will definitely be back next time i need a uhaul.

Franklin H. on

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Dave H. on

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Keep up the good work, I recommend on & off road to anyone that needs a U- Haul.

Diana G. on

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I put in the wrong date for my reservation and was contacted by AK On and Off Road to ask if I wanted the truck. They helped rebook the reservation. Check in and out were quick, professional and friendly. I'll be using them again. There was nothing I can say that needed improvement. Keep up the good work!

Genna C. on

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Customer did not leave a comment.