Customer Reviews for Albany Rentals
(U-Haul Neighborhood Dealer)

85 reviews

6520 Hwy 180 W   Albany, TX 76430

(325) 762-4905

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(325) 762-4905

6520 Hwy 180 W
Albany, TX 76430

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Amanda K. 
Rating:
5.0

Everything was great

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Nikia M. 
Rating:
5.0

Customer did not leave a comment.

Colleen S. 
Rating:
4.0

Customer did not leave a comment.

Emily M. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Rogelio C. 
Rating:
5.0

Customer did not leave a comment.

Lacey S. 
Rating:
5.0

Customer did not leave a comment.

Hank P. 
Rating:
5.0

Customer did not leave a comment.

Brent T. 
Rating:
5.0

Customer did not leave a comment.

Debra J. 
Rating:
5.0

Great to be in Texas and deal with Texas Conservative Republican People, Best Service is small town people

John S. 
Rating:
4.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

Cara is wonderful to do business with! Would definitely recommend her!

Xavier P. 
Rating:
5.0

Customer did not leave a comment.

Audrey P. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
4.0

Customer did not leave a comment.

Kayla A. 
Rating:
5.0

We were very pleased with Albany Rentals. Cara was very helpful and easy to work with. We will use her business whenever we need to rent a u-haul.

ROBERT L. 
Rating:
5.0

Nothing to add.

Virginia B. 
Rating:
5.0

Customer did not leave a comment.

Remington G. 
Rating:
3.0

I reserved the vehicle to be picked up in Abilene, TX. Was advised easy before pickup that they had no trucks available and if I wanted the truck I had reserved, I would have to drive to Albany to get it. I would date the Abilene facility totally unsatisfactory.

JIMMIE R. 
Rating:
5.0

Very nice people, and accommodating.

Cliff H. 
Rating:
5.0

Customer did not leave a comment.

GIL B. 
Rating:
5.0

Trailer was clean but brake lights did not work and left tail light did not work and left turn signal didn't work

Martha L. 
Rating:
5.0

Customer did not leave a comment.

Faye Jean H. 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

Lana B. 
Rating:
5.0

Customer did not leave a comment.

cody P. 
Rating:
5.0

Very nice couple who went out of their way to help me

Virginia H. 
Rating:
5.0

no improvements suggested. They really do a great job!

JERRY S. 
Rating:
1.0

Absolutely not!

christina P. 
Rating:
5.0

Nothing! They were the friendliest people I have ever had the pleasure of doing business with. Went out of their way to make sure i was taken care of. Will recommend to everyone I know!

Richard H. 
Rating:
5.0

Customer did not leave a comment.

DOUG B. 
Rating:
5.0

The Lady was very nice and helpful

Roberto R. 
Rating:
4.0

Customer did not leave a comment.

Clark G. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Great people. Terrific equipment. I will use U-Haul and this vendor more than I planned based on my great experience.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Xavier P. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
4.0

Customer did not leave a comment.

Sam K. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Everything was excellent.

Brad M. 
Rating:
5.0

Customer did not leave a comment.

nancy B. 
Rating:
5.0

Customer did not leave a comment.

Kayla M. 
Rating:
5.0

Customer did not leave a comment.

bobby P. 
Rating:
5.0

As always, excellent and super accommodating service. Best in the world.

MARIANA G. 
Rating:
5.0

was great got it done.

BECKY M. 
Rating:
4.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Morgan S. 
Rating:
5.0

Customer did not leave a comment.

Pat K. 
Rating:
5.0

Always wonderful at Albany Rentals!

Teresa S. 
Rating:
5.0

Nicest people ever

DON T. 
Rating:
5.0

Customer did not leave a comment.

JIM L. 
Rating:
3.0

when i have to drive my personal car 50 miles to pick up what you dont have local knock off the price isnt fair i spent 30 dollars of my money in fuel to go get the truck

ERNEST M. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

CATHEY L. 
Rating:
5.0

Cara was wondeful. She is very helpful,organized and accomadating. Great experience all because of Cara.

Susan G. 
Rating:
5.0

Everything was great. Thank you

MITCHELL L. 
Rating:
4.0

Customer did not leave a comment.

Angie A. 
Rating:
5.0

Customer did not leave a comment.

cole M. 
Rating:
3.0

Customer did not leave a comment.

keith H. 
Rating:
3.0

No complaints, no one was around; we just dropped off the truck and put the key in the drop box. I did wonder about the security of the equipment we dropped off.

MELODY H. 
Rating:
5.0

Customer did not leave a comment.

SAM D. 
Rating:
3.0

Customer did not leave a comment.

TIM T. 
Rating:
5.0

more equipment o choose from. only had 1 size truck available. if had smaller size would have been cheaper for me.

LINDA D. 
Rating:
5.0

Nothing! Great service, friendly and goes above and beyond.

WENDY T. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

IAN P. 
Rating:
5.0

very helpful and knowlegeable

DARLENE C. 
Rating:
1.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

MATT S. 
Rating:
5.0

Customer did not leave a comment.

MARGARET E. 
Rating:
4.0

Customer did not leave a comment.

Jackie M. 
Rating:
1.0

To name a few: be open during the hours given on your website, answer the phone occasionally, and process the return at dropoff, not a day late.

COTY W. 
Rating:
1.0

Disorganized and junky. Poorly run.

JOE D. 
Rating:
3.0

Customer did not leave a comment.

BILLY M. 
Rating:
2.0

Customer did not leave a comment.

BROOKE C. 
Rating:
5.0

Customer did not leave a comment.

ANDY W. 
Rating:
5.0

Customer did not leave a comment.

MICHAL D. 
Rating:
4.0

Customer did not leave a comment.

Betty B. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE B. 
Rating:
5.0

Customer did not leave a comment.

MIKE P. 
Rating:
5.0

very helpful.

JOHN P. 
Rating:
5.0

great service, very friendly.

JOHN P. 
No reviews have been submitted for this location.

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