Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always so accommodating to us and we appreciate it. Thanks Cara, Tricia and Faye Jean
Faye J
Rating:
3.0
Customer did not leave a comment.
dennis r
Rating:
5.0
Easy to work with. Good equipment.
DAVID B
Rating:
5.0
Customer did not leave a comment.
Joshua B
Rating:
5.0
Nice lady very helpful
Cara R
Rating:
5.0
Everything was great. Truck was clean and worked perfect.
Kevin K
Rating:
5.0
Customer did not leave a comment.
Kenneth D
Rating:
5.0
Customer did not leave a comment.
Debbie R
Rating:
5.0
Customer did not leave a comment.
Zack B
Rating:
5.0
Great lady to work with. Very accommodating
Nancy B
Rating:
5.0
Very nice to work with
David L
Rating:
5.0
Great service
Cara R
Rating:
5.0
Customer did not leave a comment.
Amy F
Rating:
5.0
Always a pleasure working with my local Uhaul representative.
Jeffrey D
Rating:
5.0
Customer did not leave a comment.
Cara A
Rating:
5.0
Customer did not leave a comment.
jimmy t
Rating:
5.0
Very helpful
Cara R
Rating:
5.0
Customer did not leave a comment.
Kathi m
Rating:
3.0
Customer did not leave a comment.
Richard w
Rating:
1.0
Customer did not leave a comment.
Alan D
Rating:
5.0
Nice lady to work with. Thank you
Cliff T
Rating:
5.0
Great customer service
Cara R
Rating:
5.0
Customer did not leave a comment.
Susie B
Rating:
5.0
Very nice and helpful
Cara R
Rating:
5.0
Great service, Cara always goes above and beyond to help her customers!
Stephanie G
Rating:
5.0
Great service and location easy pickup and drop-off. Will definitely use location again.
KEVIN B
Rating:
5.0
Customer did not leave a comment.
Amanda K
Rating:
5.0
Everything was great
Roger C
Rating:
5.0
Customer did not leave a comment.
Nikia M
Rating:
5.0
Customer did not leave a comment.
Colleen S
Rating:
4.0
Customer did not leave a comment.
Emily M
Rating:
5.0
Customer did not leave a comment.
Charles R
Rating:
5.0
Customer did not leave a comment.
Rogelio C
Rating:
5.0
Customer did not leave a comment.
Lacey S
Rating:
5.0
Customer did not leave a comment.
Hank P
Rating:
5.0
Customer did not leave a comment.
Brent T
Rating:
5.0
Customer did not leave a comment.
Debra J
Rating:
5.0
Great to be in Texas and deal with Texas Conservative Republican People, Best Service is small town people
John S
Rating:
4.0
Customer did not leave a comment.
MARK P
Rating:
5.0
Cara is wonderful to do business with! Would definitely recommend her!
Xavier P
Rating:
5.0
Customer did not leave a comment.
Audrey P
Rating:
5.0
Customer did not leave a comment.
Richard T
Rating:
4.0
Customer did not leave a comment.
Kayla A
Rating:
5.0
We were very pleased with Albany Rentals. Cara was very helpful and easy to work with. We will use her business whenever we need to rent a u-haul.
ROBERT L
Rating:
5.0
Nothing to add.
Virginia B
Rating:
5.0
Customer did not leave a comment.
Remington G
Rating:
3.0
I reserved the vehicle to be picked up in Abilene, TX. Was advised easy before pickup that they had no trucks available and if I wanted the truck I had reserved, I would have to drive to Albany to get it. I would date the Abilene facility totally unsatisfactory.
JIMMIE R
Rating:
5.0
Very nice people, and accommodating.
Cliff H
Rating:
5.0
Customer did not leave a comment.
GIL B
Rating:
5.0
Trailer was clean but brake lights did not work and left tail light did not work and left turn signal didn’t work
Martha L
Rating:
5.0
Customer did not leave a comment.
Faye J
Rating:
5.0
Customer did not leave a comment.
Aaron P
Rating:
5.0
Customer did not leave a comment.
Lana B
Rating:
5.0
Customer did not leave a comment.
cody p
Rating:
5.0
Very nice couple who went out of their way to help me
Virginia H
Rating:
5.0
no improvements suggested. They really do a great job!
JERRY S
Rating:
1.0
Absolutely not!
christina p
Rating:
5.0
Nothing! They were the friendliest people I have ever had the pleasure of doing business with. Went out of their way to make sure i was taken care of. Will recommend to everyone I know!
Richard H
Rating:
5.0
Customer did not leave a comment.
DOUG B
Rating:
5.0
The Lady was very nice and helpful
Roberto R
Rating:
4.0
Customer did not leave a comment.
Clark G
Rating:
3.0
Customer did not leave a comment.
MICHAEL J
Rating:
5.0
Great people. Terrific equipment. I will use U-Haul and this vendor more than I planned based on my great experience.
EDWARD M
Rating:
5.0
Customer did not leave a comment.
Xavier P
Rating:
5.0
Customer did not leave a comment.
Heather R
Rating:
4.0
Customer did not leave a comment.
Sam K
Rating:
4.0
Customer did not leave a comment.
John M
Rating:
5.0
Everything was excellent.
Brad M
Rating:
5.0
Customer did not leave a comment.
nancy b
Rating:
5.0
Customer did not leave a comment.
Kayla M
Rating:
5.0
Customer did not leave a comment.
bobby p
Rating:
5.0
As always, excellent and super accommodating service. Best in the world.
MARIANA G
Rating:
5.0
was great got it done.
BECKY M
Rating:
4.0
Customer did not leave a comment.
Richard T
Rating:
5.0
Customer did not leave a comment.
Morgan S
Rating:
5.0
Customer did not leave a comment.
Pat K
Rating:
5.0
Always wonderful at Albany Rentals!
Teresa S
Rating:
5.0
Nicest people ever
DON T
Rating:
5.0
Customer did not leave a comment.
JIM L
Rating:
3.0
when i have to drive my personal car 50 miles to pick up what you dont have local knock off the price isnt fair i spent 30 dollars of my money in fuel to go get the truck
ERNEST M
Rating:
5.0
Customer did not leave a comment.
David G
Rating:
5.0
Customer did not leave a comment.
JOHN T
Rating:
5.0
Customer did not leave a comment.
CATHEY L
Rating:
5.0
Cara was wondeful. She is very helpful,organized and accomadating.
Great experience all because of Cara.
Susan G
Rating:
5.0
Everything was great. Thank you
MITCHELL L
Rating:
4.0
Customer did not leave a comment.
Angie A
Rating:
5.0
Customer did not leave a comment.
cole m
Rating:
3.0
Customer did not leave a comment.
keith h
Rating:
3.0
No complaints, no one was around; we just dropped off the truck and put the key in the drop box. I did wonder about the security of the equipment we dropped off.
MELODY H
Rating:
5.0
Customer did not leave a comment.
SAM D
Rating:
3.0
Customer did not leave a comment.
TIM T
Rating:
5.0
more equipment o choose from. only had 1 size truck available. if had smaller size would have been cheaper for me.
LINDA D
Rating:
5.0
Nothing! Great service, friendly and goes above and beyond.
