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THOMAS S
Customer Reviews for Alder Ridge
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasant experience.
James Fvery friendly and helpful guy here.
Devi SI do not like the style trailer hitch it to loose..
Mark HRalph was the absolute best!! Got me up and running quickly and very friendly! Ill be back every time i need u-haul!!
SCOTT WStaff extremely helpful
Adam AIt was one of the best service experiences I ever had. Ralph could not have been more helpful and efficient. Everything went even better than anticipated. U-Haul is first-class.
Wayne AVery welcoming and super fast drop off!
GARY SThis location is perfect. We have returned a truck and now rented a truck. Each time was vey pleasant and a smooth experience.
Shannon WRalph was an excellent U-Haul owner! Great people, super friendly welcome to my new town and worked with me on drop off times. I highly recommend this location! After the terrible service I had in Waldport, (not once but twice) in a few months this was a really great surprise! Super friendly and really easy to communicate with. Five stars all the way! Thanks Ralph for making the move easier and not harder. Waldport should learn some customer service from you…. 🙏🤙🏼🌸
Gina SWe just got great service
John WSame
Michael jAll is good excellent service 👍 👌
Paul CExcellent customer service, quick and easy pickup and drop off! Super convenient and great experience all around!
Laura SThe cellular signal is a bit weak and therefore took longer for the check out process
Terry TI hope people use this location over all the others in Tillamook County. The people are incredible, the truck was very clean, and the location is easy to find and not muddy or has debris where the trucks are located. Leaving and entering the property is much easier than many others we've been to in Oregon. If I hear that anyone is moving and needs a U-Haul I will be recommending the come here. Thank You for an amazing experience!
Kimberly SAlthough this location was fine, I will not recommend UHaul to anyone due to the booking issues I encountered.
Chris BFix glitches online check in and the return process
Robert WI’m so glad to have a rental place in Bay City, very convenient location of 101. Excellent customer service from Don and Ralph, I can’t wait to rent again just to chit chat. Say hi to the doggie friends! Thank you again, neighbor! Monica
Monica HAll good
William A